Lack of quality in food eg at your hotel standard, should hv given real sausages instead of processed ones, shower area was flooded and overflowed to the main bathroom and room, probably due to lack of maintenance to the water outlet
I had to keep a neutral rating on the feedback. We did not make it to go melaka on that day because we received a news on that morning, that my in-law aunty passed away in Penang. Next time will then give feedback again. Have a nice day.
Doubletree by Hilton Melaka places you within a mile (2 km) of popular attractions like Dataran Pahlawan Melaka Megamall and A Famosa. This 5-star hotel has 273 guestrooms and offers an outdoor pool, a 24-hour gym, and free self parking. Centrally located in Malacca City, the hotel is connected to a shopping center, and a short walk from Portuguese Settlement and Yong Chuan Tian Temple.
Enjoy dining at the hotel's 2 onsite restaurants: Makan Kitchen specializes in local cuisine, and serves breakfast; Tosca offers relaxing pool views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.
Guests can expect WiFi, wired internet, and 48-inch LED TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Sitting areas, minibars, and coffee makers are also available.
Doubletree by Hilton Melaka features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and conference space.
Lack of quality in food eg at your hotel standard, should hv given real sausages instead of processed ones, shower area was flooded and overflowed to the main bathroom and room, probably due to lack of maintenance to the water outlet
I had to keep a neutral rating on the feedback. We did not make it to go melaka on that day because we received a news on that morning, that my in-law aunty passed away in Penang. Next time will then give feedback again. Have a nice day.
Dear SAMUEL, Thank you for taking the time to leave us with a review. We are sorry for your loss and look forward to welcoming you to DoubleTree by Hilton Melaka in future. Sincerely, Herman Courbois General Manager
Dear Lawrence,Thank you for your thoughtfulness to leave us a great review. We noted the services which you have mentioned that are to be improved. We hope to see you again soon