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Relais & Châteaux Heritage Madrid

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Photo gallery for Relais & Châteaux Heritage Madrid

A spacious lobby with a checkered floor, seating areas with tropical leaf-patterned upholstery, and a large mirror reflecting the space.
A room with a checkered floor, a large mirror, and a potted plant.
A black double door with a decorative arch above it, flanked by two potted plants.
A room with a large window, a chandelier, a table, and two chairs.
A well-lit indoor seating area with a view of the outdoor patio. There are three chairs and a table with a black box on it.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Diego de León, 43, Madrid, 28006
  • Place, U.S. Embassy
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Place, El Retiro Park
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Triple Room

A hotel room with a large bed, a sofa, a desk, two chairs, a window with curtains, and two lamps.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with a dark headboard, white bedding, and a patterned throw. There is a window with curtains, a chair, and a wall with a detailed mural.

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A neatly made bed with white linens and a dark headboard, framed by two wall-mounted lamps.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Mobility Accessible (interior)

A hotel room with a large bed, two bedside lamps, a green patterned wall, and a window with curtains.

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms (Deluxe)

A bedroom with a patterned wallpaper, a bed with a patterned bedspread, two bedside lamps, a bench, and a framed picture on the wall.

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Double Room (interior)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Double Room (interior)

9.6 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Room Non smoking

A hotel room with a large bed, two bedside tables, a desk with a lamp, and a chair.

Classic Room Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Room Non smoking

A bedroom with a tufted headboard, a bed with white linens, a patterned rug, a chair, and a dresser.

Superior Room Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Junior Suite Non smoking

A modern bathroom with two sinks, a large mirror, and a shower.

Junior Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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  • Free WiFi
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About the neighborhood

Madrid

Located in Salamanca within a short walk of Lazaro Galdiano Museum, Relais & Châteaux Heritage Madrid is within a mile (2 km) of other popular sights such as El Retiro Park. This 46-room, 5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • ABC Serrano - 11 min walk - 0.6 miles
  • U.S. Embassy - 13 min walk - 0.7 miles
  • El Corte Inglés - 14 min walk - 0.8 miles
  • Movistar Arena - 18 min walk - 1.0 mile
  • El Retiro Park - 3 min drive - 1.2 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Utøpico - Specialty Coffee - ‬4 min walk
  • ‪Restaurante Encinas - ‬3 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Makami Ramen - ‬2 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, guests have access to free WiFi in public areas, meeting rooms, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 170 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include laundry facilities and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include minibars, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Front of property
Barceló Emperatriz
Salamanca
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 1,232 reviews
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The price is $175
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pet weight must not exceed 15 lbs per pet

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Relais & Châteaux Heritage Madrid?

Relais & Châteaux Heritage Madrid provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Relais & Châteaux Heritage Madrid?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Relais & Châteaux Heritage Madrid on Aug 30, 2026 start from $288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Relais & Châteaux Heritage Madrid?

This hotel is situated in Salamanca within a 10-minute walk of Paseo de la Castellana and Lazaro Galdiano Museum. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is there parking available at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't offer parking.

Are there luxury amenities available at Relais & Châteaux Heritage Madrid?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does Relais & Châteaux Heritage Madrid include a casino?

No, Relais & Châteaux Heritage Madrid doesn't have a casino.

Is there an indoor pool at Relais & Châteaux Heritage Madrid?

No, there is no indoor pool at this hotel.

Is Relais & Châteaux Heritage Madrid a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, turndown service, and bathrobes.

Does Relais & Châteaux Heritage Madrid have a hot tub?

No, there isn't a spa tub at this hotel.

Does Relais & Châteaux Heritage Madrid have a restaurant that serves breakfast?

Yes, Relais & Châteaux Heritage Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Does Relais & Châteaux Heritage Madrid allow pets to stay for free?

No, pets aren't allowed at Relais & Châteaux Heritage Madrid though service animals are welcome.

Does Relais & Châteaux Heritage Madrid have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Relais & Châteaux Heritage Madrid?

The closest major airport to Relais & Châteaux Heritage Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.2 mi away (11 minutes by car).

Are there rooms with balconies at Relais & Châteaux Heritage Madrid?

No, you won't find guestrooms with balconies at Relais & Châteaux Heritage Madrid.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 516 out of 602 reviews
Rating 8 - Good. 65 out of 602 reviews
Rating 6 - Okay. 12 out of 602 reviews
Rating 4 - Poor. 5 out of 602 reviews
Rating 2 - Terrible. 4 out of 602 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at The Relais & Châteaux Heritage in Madrid! The hotels is simply gorgeous, our the rooms are beautifully decorated and comfortable with every possible detail thought of. It is in a fantastic location, and the breakfast was delicious! Most importantly the staff was exceptional! Juan, Celeste, and Elsa were all so helpful and accommodating, and Olga at breakfast was the absolute sweetest! We are looking forward to our next stay, and highly recommend this beautiful gem to anyone wanting a luxurious stay while visiting Madrid!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was expensive, 30 euros per person
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful rooms and extremely helpful staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome breakfast
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room and helpful staff.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Food was mediocre, staff is fantastic , hotel is ok
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We loved our stay - just perfect!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast, great service!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and the services
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well located, super clean rooms.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Salwa

Liked: Cleanliness, amenities, property conditions & facilities
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

shahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again
Stayed 3 nights in May 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location for shopping and dining.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Lorenzo

Had a lovely experience at the Heritage hotel
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the hotel was spotless so well located and very comfortable
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kent

Liked: Amenities
excellent property and service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very kind.
Stayed 4 nights in Jul 2024