Amazing totally recommend. Staff was extremely professional and overall exceptional!
The best locations, very best staff! Good breakfast.
Javier at the front desk was outstanding. Superb service.
Beautiful property with amazing staff who will accommodate you in all ways. They even brought my little boys snacks every afternoon! One of the prettiest rooms we’ve stayed in. Very quiet. Very boutique. And very kind manager, Julian, who was very good to us. I had a headache one morning and asked for a coke (caffeine), and they just gave me one without billing me for it. It’s a small thing but I appreciate small acts of kindness. Also, the bellman ran a personal errand for me in town. He insisted on doing it for me so I wouldn’t have to take the boys out late at night. I love this kind of service. Where the staff actually cares about the guests. Not just their money.
From the moment we walked in, we were made to feel so special. We were offered coffee upon arrival and given a personal tour of the facilities. The staff was so kind and attentive. The room was beautiful! I highly recommend this hotel, so will not be disappointed.
Great property, wonderfull and friendly staff. Very close to many attractions in Madrid. While i enjoyed my stay i do not appreciate the lengthy reviews that you require, per stay. You should put me on the payroll for wanting so much information about my stays every time i stay at a hotel.
Fantastic hotel with staff that take service to a whole new level
Located in Salamanca, Relais & Châteaux Heritage Madrid is within 2 miles (3 km) of popular attractions such as Santiago Bernabeu Stadium and Gran Via Street. This 46-room, 5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Relais & Châteaux Heritage Madrid's 46 rooms provide iPod docks, minibars, and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also included.
Guests of Relais & Châteaux Heritage Madrid enjoy free WiFi in public areas, free newspapers, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 65 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. This luxury hotel also has laundry facilities.
Amazing totally recommend. Staff was extremely professional and overall exceptional!
Thank you for your review!!
The best locations, very best staff! Good breakfast.
Many thanks for sharing your opinion on your stay with us, we are so happy our staff met your expectations, as well as our breakfast. We look forward to seeing you again, Kind regards Hotel Heritage
Javier at the front desk was outstanding. Superb service.
Many thanks for your comment, we are glad you enjoyed our service during your stay. We hope to see you again, Kind regards Hotel Heritage
Beautiful property with amazing staff who will accommodate you in all ways. They even brought my little boys snacks every afternoon! One of the prettiest rooms we’ve stayed in. Very quiet. Very boutique. And very kind manager, Julian, who was very good to us. I had a headache one morning and asked for a coke (caffeine), and they just gave me one without billing me for it. It’s a small thing but I appreciate small acts of kindness. Also, the bellman ran a personal errand for me in town. He insisted on doing it for me so I wouldn’t have to take the boys out late at night. I love this kind of service. Where the staff actually cares about the guests. Not just their money.
Many thanks for taking the time to comment on your stay with us, we highly value our guests' feedback. We are heartwarmed that you felt how much we care about our guests, and we hope to see you again very soon. Kind regards Hotel Heritage
From the moment we walked in, we were made to feel so special. We were offered coffee upon arrival and given a personal tour of the facilities. The staff was so kind and attentive. The room was beautiful! I highly recommend this hotel, so will not be disappointed.
Dear guest, Thank you very much for let us know that your experience at Heritage was outstanding. We highly appreciate that you will definitely recommend us and we hope to welcome you again with us. Kind Regards,
Great property, wonderfull and friendly staff. Very close to many attractions in Madrid. While i enjoyed my stay i do not appreciate the lengthy reviews that you require, per stay. You should put me on the payroll for wanting so much information about my stays every time i stay at a hotel.
Fantastic hotel with staff that take service to a whole new level
Dear Guest, First of all, thank you so much for choosing Heritage Hotel for your last stay in Madrid. We are glad to read that you really enjoyed your stay with ust! We wish you all the best and we would be delighted to welcome you back soon! Kind Regards, R&C Heritage Madrid Hotel