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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Reception
Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Diego de León, 43, Madrid, 28006
  • Bernabéu Stadium
    ‪3 min drive‬
  • Prado Museum
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Mobility Accessible (Interior)

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(3 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Madrid

Located in Salamanca within a short walk of Lazaro Galdiano Museum, Relais & Châteaux Heritage Madrid is within 2 miles (3 km) of other popular sights such as Bernabéu Stadium. This 46-room, 5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.6 miles
  • Gran Via - 4 min drive - 1.6 miles
  • Prado Museum - 4 min drive - 2.0 miles
  • El Retiro Park - 5 min drive - 2.5 miles
  • Royal Palace of Madrid - 6 min drive - 2.4 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Diego de Leon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

Luxury hotel with a 24-hour front desk and a coffee shop
At Relais & Châteaux Heritage Madrid, guests have access to free WiFi in public areas, meeting rooms, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 170 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Other standard amenities include iPod docks, minibars, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

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Lobby

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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pet weight must not exceed 15 lbs per pet

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Relais & Châteaux Heritage Madrid?

Relais & Châteaux Heritage Madrid provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do close to Relais & Châteaux Heritage Madrid?

This hotel is situated in Salamanca within a 10-minute walk of Paseo de la Castellana and Lazaro Galdiano Museum. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is parking available on site at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't offer parking.

Does Relais & Châteaux Heritage Madrid include a casino?

No, Relais & Châteaux Heritage Madrid doesn't have a casino.

Is there an indoor pool at Relais & Châteaux Heritage Madrid?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Relais & Châteaux Heritage Madrid?

Amenities that appeal to couples at this hotel include a minibar, a turndown service, and bathrobes.

Are there hot tubs at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a spa tub.

Does Relais & Châteaux Heritage Madrid have a restaurant that serves breakfast?

Yes, Relais & Châteaux Heritage Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Does Relais & Châteaux Heritage Madrid allow pets to stay for free?

No, pets aren't allowed at Relais & Châteaux Heritage Madrid though service animals are welcome.

Does Relais & Châteaux Heritage Madrid have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Relais & Châteaux Heritage Madrid?

The closest major airport to Relais & Châteaux Heritage Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.2 mi away (11 minutes by car).

Are there rooms with balconies at Relais & Châteaux Heritage Madrid?

No, there aren't any guestrooms with balconies at Relais & Châteaux Heritage Madrid.

Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 438 out of 510 reviews
Rating 8 - Good. 57 out of 510 reviews
Rating 6 - Okay. 10 out of 510 reviews
Rating 4 - Poor. 2 out of 510 reviews
Rating 2 - Terrible. 3 out of 510 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome breakfast
Stayed 5 nights in May 2025

10/10 Excellent

MARKO

Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur, Panama City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at this amazing property. The staff were extremely friendly, helpful and charming. The hotel room was beautiful and the breakfast & coffee were top notch. The rooftop patio is amazing and has a great vibe. Great location in the Salamanca district. Close enough to the center that I could walk to Parque El Retiro, but at the same time, the perfect distance outside the center to ensure peace and quiet at night. Would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjeev

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with wonderful breakfast. Helpful staff. Rooms are immaculate with a very comfortable bed. Separate bath and shower. Decor of the hotel is also plush with beautiful chandeliers. Our only disappointment was dinner in their 2 Michelin star restaurant. Food was not good at all. Waste of money.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels just like home

The stay was amazing, which is why I will be returning in a few months. Staff is so welcoming and professional. Very attentive to each customers needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rogelio, San Pedro Garza Garcia

Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Camilo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The staff is also amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kseniia, Merida

Stayed 6 nights in Feb 2025

10/10 Excellent

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

This Is my First experiencia with R&C in Spain. Beautiful place. Excellent service and staff. Will return and stay in the future definitively
Stayed 4 nights in Feb 2025

10/10 Excellent

ben, edina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel. Checks all the boxes for what it purports to be
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristian, Miami

Stayed 3 nights in Feb 2025

10/10 Excellent

Yeon Suk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5stars

Wonderful experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Asterios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

aabha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience - highly recommended

This hotel is in the Salamanca barrio. It's a cool part of town and the hotel itself was fantastic - luxurious and the staff was competent. Very impressed.
Stayed 3 nights in Jan 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch location, staff, hotel, room, amenities. Nothing about the hotel was plain and simple. Elegant and tastefully done. Bed was very comfortable. The room was so inviting you wouldn't mind staying in and ordering room service. Staff made us feel special, accommodating every request we made! Stayed for 3 nights and came back for one more night ( within the same vacation) because it was that good! The experience wasn't perfect but Juan( hotel manager) was there to put things back in order.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Beverly Hills

Stayed 1 night in Dec 2024

10/10 Excellent

gonzalo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

RALPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024