Skip to main content
Beginning of main content

Rafaelhoteles Ventas

4.0 out of 5.0

Recent guest reviews

Stayed here for three nights . No complaints at all. Room was clean and bathroom was spotless. Continental breakfast was fresh everyday and tasted great. Staff were all very nice and helpful. Great location , just up from the metro station and very reasonable price wise. This was my third time staying here and will not hesitate to book again.

We were very happy with this hotel. It was very clean and tidy.The staff were very pleasant and friendly and the location was good and the metro was close by, there were shop's nearby and close to the airport.

In this hotel they didn't deliver the room they had sold. The employees were rude, and the room was old, very noisy and smelly... Through the web they sell a different product. Very unpleasant experience. Avoid it!

It's lovely. The beds sleep well. You can open the windows if you want.The breakfast is a triumph.The Metro is just outside-that means you can go anywhere.Thank you LLinos Thomas@travel counsellors......for making Madrid real! markets in the old quarter on a Sunday are worth a visit.........every glass of wine has free tapas-La ventas peps....on Sunday. I couldn't find anything wrong with this hotel if I tried

Stayed here for 3 nights end of november. Staff are okay, helpful and knowledgable of local area. The rooms are spacious, beds comfortable, room clean and pretty much all ammenities you would ask for. Hot drink machine in lobby, no tea?? Not a major issue but odd ommision. Really pleased with our stay and would return, only a few faults stopping my rating being a 5 star. Breakfast staff could be a little friendlier, some of them anyway. Another fault would be the bedroom door, really need something like a draught excluder to soften the impact on closing, wooden door echoes through the walls so everytime a door was closed from the rooms in the hallway we woke up. Really picky reasons to drop a star, dont be put off, fantastic location 50 yards from El Carmen metro, bus stop outside the hotel, supermarket up the road, few eateries around. 1 added tip ... do not order pizza from the advertised takeaway in the welcome pack, expensive and average. Pop over the road to Carlos for a much nicer pizza that is half the price!

I had a three night stay within the hotel under a standard single bedroom. Luckily enough it was upgraded I think due to possible availability. The hotel and the rooms were very well kept, clean, spacious and well relaxing. The breakfast was vastly available with an array of delights that were on offer. Staff was also very polite and helpful especially the front desk people such as Alfonso who advised on things to see. Overall, it was a well kept hotel and ideal for the short stay city break with clean and adequate items around the hotel. Would definitely stay again if I came to Madrid again..

We had a lovely 3 night stay here. The hotel was clean and the staff were very nice and helpful. The breakfast was excellent with plenty to choose from and as much as you wanted to eat and everything was fresh. There was a bus stop right outside which for €1.50 took you right to the heart of the city. From here we caught the open top bus . There were 2 routes and we managed to do both routes

I did not stay at the hotel because when I tried to confirm the reservation that I did online, they said that they did not had any reservation in my name. This contact was made by phone and, even I asked to confirm because I was travelling to Madrid next day, they insisted that they had nothing in the system. On this situation I wrote an email explaining what was going on and asking to consider a cancellation because I needed to travel to Madrid with a Hotel confirmed. Immediately in the morning after, and after I've booked other place, they sent me an email saying that I had to +ay because it was on the conditions. No one tried to call me and the assistance they give me by email was not correct.

Clean , slightly old but typically Spanish.I found this hotel really pleasant for a two night business stay. The staff were all really nice which makes a difference. Would recommend as long as you pay 80 -100 euros.

Stayed for one night and were really pleased overall with our stay. The hotel is next to the metro and it's really easy to get around and Ventas is a good suburb with quaint and traditional bars and restaurants. The room was clean and spacious (a little dated but that's not an issue). The breakfast was surprisingly good (some previous negative reviews on here), there was lots to choose from and the hot food was actually hot and fresh. The breakfast is served from 7.15 until 11am (weekend) so if you like to have a lazy morning and eat later then it's available for a long period of time. Pleasantly surprised overall and would stay again. It was fairly cheap and a great location!

Alcala 269 Madrid Madrid

Located in Ventas within a short walk of Las Ventas, Rafaelhoteles Ventas is within a few miles (5 km) of other popular sights such as Prado Museum. This 111-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services. Plaza Mayor and Madrid Congress Centre are also near this Madrid hotel.


Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All of Rafaelhoteles Ventas's 111 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also standard.

Property features

At Rafaelhoteles Ventas, guests have access to free WiFi in public areas, 5 meeting rooms, and free newspapers. Self parking is offered for EUR 19.25 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities and wedding services.

Room options

Standard room with extra bed

Queen 1 | Twin 3 | Sleeps 3

Standard Room (breakfast included)

Queen 1 | Twin 2 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 565 reviews