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Meliá Madrid Serrano Galgos

4.0 out of 5.0

Recent guest reviews

This is a great hotel located within 30min walking distance to central Madrid. if you like to walk then there are many great streets with good shopping and restaurants nearby. Calle Serrano leads straight to Calle Alcala to Gran VIa--very easy walk and enjoyable too! Calle Velasquez and Calle Goya are also nice streets to walk along. Staff speaks english very well and are very nice. Very much enjoyed my stay here. Internet works perfectly as well!

The hotel is a very well-located hotel close to shopping and many restaurants. The hotel has set up a seventh-floor lounge called LEVEL which is quite nice with snacks and basic bottom shelf liquor, it is convenient to stop by for a beer; it is staffed with very attentive folks. It would not take much effort to make this into a first-class lounge, better food and better liquor. They stated that the Lounge level rooms have been upgraded however they are really the same as the rest that we have stayed in in prior years. The front desk also stated that they had upgraded us during the stay however we did not notice anything beyond the access to the Level lounge. They have recently changed their pricing algorithms so that you have a quickly dropping price as you approach your stay dates. It is close to a doubling of the normal price what is offered. I ended up paying close to double what I paid a year ago for four days. I have been staying at this hotel for over 8 years however I will now be searching other options.

Great for business travelers. Full service and amenities. Staff was outstanding and friendly. The bar and restaurant were great for casual meeting and get togethers. Location was close enough to the action, but still quiet and private.

Very nice mid-class traveller hotel. Stayed for two nights. Great location in walking distance for shopping streets - and a bit longer for more cultural highlights. Breakfast was good - standard. Only access to rooftop lounge for extra payment.

I stayed at Melia' Galgos June 4th to the 8th. Upon arrival, front desk staff was engaging and friendly. They even accommodated our 9 am arrival with an immediate check in. i stayed on the the 6th floor known as the LEVEL. It granted me access to their all day hospitality suite on the 7th floor and the roof top lounge. Local shopping is high end and should not be missed. I will stay here again. John USA

Service Ok, room Ok, breakfast Ok. Everything Ok but not wonderful. I am here with a tour group and will find someplace I really love next time. There are some fun tapas places eight around the hotel. Go explore.

I stayed here in February while visiting Madrid for work. The hotel was in a good location for Calle de Serrano where I needed to go for work. It was also a short taxi ride of about 20 minutes from the airport. The staff were super friendly. The room was average but clean and had everything you needed including free wifi. The breakfast was amazing- loads of choice and high quality. I did not have time to use any of the other facilities of the hotel but if I come back to Madrid again for work I will choose to stay at this hotel again.

very close to public transport, so nice starting point. Standard rooms are OK, nothing fancy, but all in order. Breakfast is outstanding wit a thousand things to choose from... really excellent. The conference rooms could do with a makeover and have very limited daylight, which is a shame if you spend 2 days in there.

Spent one night at Melia Madrid Los Galgos and it is A MUST try hotel in the trendy Salamanca area. Location is perfect if you are a luxury shopper or a cool foodie. Louis Vuitton, Prada, Miu Miu, El Corte Ingles and many other top stores are nearby as well Michelin starred restaurants. The Level Premium service is AMAZING. Had a warm welcome at 7th floor and fast and check-in was fast and very professional. Our room was OK on time and bigger than expected. Loewe amenities are ready to fix your beauty to enjoy the city. Full breakfast was lovely too and a we relaxed and had sunbathing at the nice terrace.

The lobby is very modern and well kept and the check in staff helpful and pleasant. The food in the Blue Lounge is better than expected for bar food and the breakfast rates a 7/10 for mass production food. There are several good restaurants in the area worth exploring as well. Rooms are small, mine had a view of the HVAC and three walls surrounding me, the first time I have ever encountered this. The hint was that there was no clear window, only frosted glass. Whoever designed this place needs to be exiled from every architectural society in the world. Bathroom amenities are above average and two shower options are available but the tub is quite thin and slippery. There is a small fitness center with relatively new equipment but no pool.

Calle de Claudio Coello, 139 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Castellana, Meliá Madrid Serrano Galgos is within 2 miles (3 km) of popular attractions such as Prado Museum and Santiago Bernabeu Stadium. This 347-room, 4-star hotel has free in-room WiFi along with a fitness center and a 24-hour business center. It's in central Madrid and also close to Plaza Mayor and Las Ventas.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 347 air-conditioned rooms feature minibars, safes, and desks. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. In-room massages are available.


Property features

Renovated in 2014, Meliá Madrid Serrano Galgos offers a fitness center, free WiFi in public areas, and 10 meeting rooms. If you drive, self parking is EUR 25 per day, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Premium Room

Full 1 | Twin 2 | Sleeps 2

Basic Single Room

Twin 1 | Sleeps 1

Standard special promotion

Full 1 | Twin 2 | Sleeps 2

SpecialPromo Weekend with Fitness Access

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 1536 reviews