Hotel Serrano

Hotel with a bar, near Gran Via

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free WiFi
Air conditioning
Breakfast available
Bar
Laundry
Room service

Explore the area

Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

Place, Paseo de la Castellana
‪1 min walk‬
Place, El Corte Inglés
‪5 min walk‬
Place, U.S. Embassy
‪7 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪17 min drive‬

Room options

Single Room

Very good

151 sq ft
Sleeps 1
1 Twin Bed

Superior Room

1 bedroom
Sleeps 2
2 Large Twin Beds

Double Room

Wonderful

193 sq ft
Sleeps 2
2 Twin Beds OR 1 Double Bed

Double Room Single Use

Exceptional

193 sq ft
Sleeps 1
1 King Bed OR 2 Twin Beds

About the neighborhood

Madrid

Located in Salamanca, Hotel Serrano is within a mile (2 km) of popular sights such as Gran Via and Puerta de Alcalá. This 34-room, 4-star hotel has a bar/lounge and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 miles
El Corte Inglés - 5 min walk - 0.3 miles
U.S. Embassy - 7 min walk - 0.4 miles
Plaza de Colon - 10 min walk - 0.5 miles
Calle de Alcalá - 13 min walk - 0.7 miles

Getting around

Nunez de Balboa Station - 7 min walk
Madrid Recoletos Station - 12 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

‪Streetxo - ‬2 min walk
‪Five Guys - Serrano - ‬4 min walk
‪Magnum Bar by Villa Magna - ‬2 min walk
‪Delphina Serrano - ‬2 min walk
‪Flor y Nata - ‬3 min walk

About this property

Hotel Serrano

Hotel with a bar, near Gran Via

Guests of Hotel Serrano enjoy free WiFi in public areas, free newspapers, and laundry facilities. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage.

Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers and bidets. Other amenities include free newspapers, safes, and phones.

Similar properties

Pool
Pet friendly
Free WiFi
Air conditioning

$162 nightly

Feb 22 - Feb 23

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (EUR 30 per day)

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children
A bar/lounge
A coffee shop/cafe

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance

1 building
6 floors
Built in 1969
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV

Food and drink

Limited room service

Air conditioning (climate-controlled)
Free daily newspapers
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
Nearby parking fee: EUR 30 per day (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Hotel Serrano Madrid

Serrano Madrid

Hotel Serrano Silken Madrid

Hotel Serrano Silken

Serrano Silken Madrid

Serrano Silken

Hotel Serrano Managed by Silken

Frequently asked questions

Is a free cancellation option available at Hotel Serrano?

Hotel Serrano provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Hotel Serrano?

This hotel is situated in Salamanca, just steps from Paseo de la Castellana, and within a 10-minute walk of Plaza de Colon and El Corte Inglés. You'll also find Gran Via and Prado Museum within a short drive.

Will I be able to park at Hotel Serrano?

No, there isn't parking at this hotel.

Does Hotel Serrano include a casino on the premises?

No, Hotel Serrano doesn't have a casino.

Is there an indoor pool at Hotel Serrano?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Serrano?

Couples staying at this hotel will appreciate amenities like a bar and a café plus some guestrooms include city views.

Does Hotel Serrano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Serrano have a restaurant that serves breakfast?

Yes, Hotel Serrano serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Serrano allow pets to stay free of charge?

No, pets aren't allowed at Hotel Serrano.

Does Hotel Serrano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Serrano?

The closest major airport to Hotel Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.4 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Serrano?

No, there aren't any guestrooms with balconies at Hotel Serrano.

Hotel Serrano Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Carmen

Traveled with family

Oct 27, 2025

Liked: Cleanliness, staff & service, room comfort

Excellent, quiet location, with great restaurants nearby. The breakfast was good, but can be improved. The staff are very friendly and helpful. My only complaint is that they turned off the air conditioning without any warning, or at least they didn't warn me, and the room was extremely hot the last night. They should warn the guests…

Stayed 4 nights in Oct 2025

10/10 Excellent

Herson

Oct 11, 2025

Stayed 1 night in Oct 2025

6/10 Okay

Kirsty

Oct 7, 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Jareth

Oct 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La estancia fue excelente, nos atendieron de maravilla

Stayed 1 night in Oct 2025

10/10 Excellent

Viviana

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room!

Stayed 4 nights in Sep 2025

10/10 Excellent

SUYIN

Sep 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encanto el Hotel La estadia y todo el personal muy Bella’s persona lo unico fue una de la chicas del personal Veronica se Porto muy ruda y grocera con nosotras Durante nuestra estadia fue la unica del personal del hotel que no fue amable del resto todos le dot un 10/10

Stayed 3 nights in Aug 2025

4/10 Poor

Gemma

Business traveler

Sep 20, 2025

Disliked: Property conditions & facilities, room comfort

Tired dated rooms that smelt off. Way off what I’d expect from a 4* hotel

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Traveled with family

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff

Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Traveled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access to transportation and several restaurants in the area.

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Sep 7, 2025

Liked: Cleanliness, staff & service

Fine for a night or two

The hotel was in a good location for a business trip, rather than a site seeing one. The room was clean and fairly comfortable. The big issues I had were that the shower temperature would jump to boiling hot every few minutes and the AC. The thermostat system is so loud that I didn’t sleep at all the first night, and for the remaining nights had to turn it off before bed. And on my final morning something must have gone wrong as I was woken up by what sounded like a jet engine in the vents. Overall the hotel is fine for a night or two but there are issues.

Stayed 4 nights in Sep 2025