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Sercotel Las Estrellas

3.0 star property

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Photo gallery for Sercotel Las Estrellas

Double or Twin Room | Desk, blackout drapes, WiFi (free), bed sheets
Front of property
Buffet breakfast for a fee on weekends
Meeting facility
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View in a map
Estrellas 73, Ciempozuelos, 28350
  • Place, Enrique Tierno Galvan Park
    ‪8 min drive‬
  • Place, Parla Business District
    ‪18 min drive‬
  • Place, Parque Warner Madrid
    ‪21 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪46 min drive‬

Room options

View all photos for Double Or Twin Room

A hotel room with a bed, two pillows, two bedside tables with lamps, and a large cityscape mural on the wall.

Double Or Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, blackout drapes, WiFi (free), bed sheets

Double or Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, blackout drapes, WiFi (free), bed sheets

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Single Room

Basic Single Room | Desk, blackout drapes, WiFi (free), bed sheets

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, blackout drapes, WiFi (free), bed sheets

Family Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds
  • Free WiFi

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Exterior

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Aug 20 - Aug 21
Total with taxes and fees
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About the neighborhood

Ciempozuelos

Sercotel Las Estrellas places you within a 15-minute drive of popular attractions such as Industrial District Las Arenas and Nassica Shopping Center. This 43-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Enrique Tierno Galvan Park - 8 min drive - 4.7 miles
  • Industrial District Las Arenas - 17 min drive - 10.4 miles
  • Parla Business District - 18 min drive - 12.1 miles
  • Nassica Shopping Center - 20 min drive - 12.9 miles
  • Parque Warner Madrid - 21 min drive - 11.0 miles

Getting around

  • Ciempozuelos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 34 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬10 min drive
  • ‪BP - ‬9 min drive
  • ‪Bambam - ‬9 min walk
  • ‪La Almazara - ‬5 min drive

About this property

Sercotel Las Estrellas

Guests of Sercotel Las Estrellas enjoy free WiFi in public areas, a meeting room, and a banquet hall. Self parking is offered for EUR 15 per day. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.

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El Volante
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  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 188 reviews
$63 nightly
The price is $69
Aug 13 - Aug 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 6.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9.5 for adults and EUR 6.5 for children
  • Covered self parking fee: EUR 15 per day
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Las Estrellas Ciempozuelos
Las Estrellas Hotel
Las Estrellas Hotel Ciempozuelos
Hotel Las Estrellas Ciempozuelos
Hotel Las Estrellas Hotel
Hotel Las Estrellas Ciempozuelos
Hotel Las Estrellas Hotel Ciempozuelos

Frequently asked questions

Is free cancellation available at Sercotel Las Estrellas?

Sercotel Las Estrellas provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Las Estrellas?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Sercotel Las Estrellas on Aug 12, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sercotel Las Estrellas?

This hotel is located in Ciempozuelos, close to Parque Warner Madrid, Enrique Tierno Galvan Park, and El astronauta. Cave of the Moon is also within a driving distance of 4.6 mi.

Will I be able to park at Sercotel Las Estrellas?

Yes, secured parking is offered for EUR 15 per day. Though parking is available on request, wheelchair-accessible parking is also available.

Does Sercotel Las Estrellas feature a casino on the premises?

No, Sercotel Las Estrellas doesn't have a casino.

Will I find an indoor pool at Sercotel Las Estrellas?

No, there is no indoor pool at this hotel.

Are there hot tubs at Sercotel Las Estrellas?

No, there isn't a spa tub at this hotel.

Does Sercotel Las Estrellas have a restaurant with a breakfast menu?

Sercotel Las Estrellas offers buffet breakfast on weekend mornings for a surcharge though there is no restaurant.

Will Sercotel Las Estrellas allow pets to stay for free?

No, pets aren't allowed at Sercotel Las Estrellas.

Are there connecting rooms at Sercotel Las Estrellas?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sercotel Las Estrellas?

The closest major airport to Sercotel Las Estrellas is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 27.7 mi away (34 minutes by car).

Can I book a room with a balcony at Sercotel Las Estrellas?

No, there aren't any guestrooms at Sercotel Las Estrellas that offer a balcony.

Sercotel Las Estrellas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 194 reviews
Rating 8 - Good. 67 out of 194 reviews
Rating 6 - Okay. 33 out of 194 reviews
Rating 4 - Poor. 20 out of 194 reviews
Rating 2 - Terrible. 20 out of 194 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sotirios

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, clean place but room was cramped. If you arrive by car they have private underground parking for 12 euros/day but you can also park for free around the neighbourhood. Hotel is around 10 minutes walk from the town center.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

RAJARAJAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was limited but fresh. Our room was very very small, found it difficult to use and there were no power points or USB ports. They definitely need to i.prove but for the money I paid in comparison to all other extremely costly place, I am still giving high ratings.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Valen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Charlotte

Liked: Cleanliness
Comfortable beds, kids had single beds which is always better than a sofa bed. Lovely lady on reception had limited English as is my Spanish; but we made it work. Unfortunately ended on a slightly bad note as water was turned off from 9:30am meaning we couldn’t fully get ready before checking out. Not modified of the water being turned off for building works until we asked about lack of water.!
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

sally

Disliked: Property conditions & facilities
Extremely dirty and the beds had bugs. Couldn’t sleep the whole night from the noise and the smell of the hotel. Smells like sewer. Towels were not clean. Bath room was dirty and the room is extremely small. Worst experience ever.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Irene

Liked: Staff & service
Al llegar tuvimos un recibimiento excelente por parte de la recepcionista, una chica muy agradable, nos recomendó lugares tanto para visitar como para comer y cenar. Llegamos a la habitación (era en la planta -1) y tenía un olor bastante peculiar; cuando miramos el armario ya sabiamos de donde venía y es que estaba lleno de humedades y moho. El baño tenía un tamaño bastante decente para dos personas, una bañera pequeña, un lavabo y un váter; la única pega que cuando fuimos a coger papel higiénico ya estaba utilizado de antes. Respecto a las ventanas es un poco incómodo no poder abrirla sin tener eliedo de que alguien pueda entrar ya que no hay persianas y tienen unos barrotes fácil de saltar. La recepcionista de la mañana también fue muy agradable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício. Voltarei!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

NATALIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Desayuno muy caro para la calidad de los productos.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Richarlysson

Disliked: Cleanliness, amenities, property conditions & facilities
Quarto apertado, péssima insonorização, estrutura antiga, com sujeira (pó), banheira XS
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Everaldo

Liked: Cleanliness, staff & service
Não crovei
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Bernabé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha lo que hablan en las habitaciones contiguas .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

María Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Ha sido una estancia muy satisfactoria, para repetir
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Guillermo

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación no tiene absolutamente nada que ver con las de las fotos. Viejo, el baño con la ducha con óxidos , el radiador para calentarse no llegaba el cable a propósito, a penas se podía pasar entre las camas y el escritorio , la mujer de recepción una Mal educada , bajamos para preguntar como se encendía el aire y no nos lo dijo en la recepción que había que activar una llave que como era de esperar no tenía ningún cartel, se le pidió aún sabiendo que esa habitación ( la última Del pasillo ) con 40 cm entre Puerta y puerta con otra habitación literal nos amenazó que si no estábamos conformes nos fuéramos a otro hotel, se le reitera que por favor nos cambien de habitación por que era una nevera ya que no estaba encendida la calefacción y nos amenazó por protestar con llamar a la guardia civil. Este hotel es para cerrarlo. No es un hotel la habitaciones al menos la nuestra parecía una pensión. El personal nefasto. Horrible todo. No lo recomiendo ni loco.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Daniele

Liked: Staff & service
Disliked: Property conditions & facilities
Se puede aparcar por la calle, hay bastante espacio. El hotel es muy sencillo. Desde la habitacion se escucha todo el ruido de las otras habitaciones, que enciendan el secador, quien mea, quien habla.. Son mejores las puertas de mi casa que la puerta de entrada de la habitacion. Volvería? A 61€ (con descuento) por noche..NO.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wim

Liked: Cleanliness, property conditions & facilities
Schone kamer en badkamer.u Steeds iemand beschikbaar in de receptie
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Gemütliche Betten, nettes Personal, zur Straße hin etwas zu laut, Tiefgaragen Parkplatz kostet 12€ am Tag, um das Hotel herum konnten wir kostenlos parken, gutes wifi, 30min zum Zentrum Madrid
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ulisses

Liked: Cleanliness, staff & service, room comfort
Pequeno almoço apenas com frutas enlatadas. E senti a falta dos tipicos ovos mexidos e bacon comum no pequeno almoço europeu
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jennifer

Disliked: Property conditions & facilities, room comfort
La habitación era muy pequeña con poco espacio y una mala distribución de los enchufes. Se escuchaba todo desde la habitación, y en las cuatro noches que hemos estado no ha habido una noche en silencio para poder descansar sin interrupciones. Uno de los días entró la recepcionista a la habitación a las 8 de la tarde sin motivo y explicación y al ver que estábamos dentro se fue sin decir nada.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto tuve una incidencia y me la resolvieron rápidamente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que he visto que falta Es una caja fuerte en las habitaciones No vendría mal , que las habitaciones tuviesen una para guardar los objetos personales cuándo el cliente está fuera. Un saludo.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, todo muy limpio y recepcionistas muy amables. La única pega que se escucha de noche la gente en el pasillo, yo soy de sueño difícil y no consigo dormir a la primera y creo que no está tan bien insonorizado... Pero nos tocó una habitación triple con 2 camas de matrimonio muy cómodas, muy de agradecer porque en otros hoteles ponen dos camas pequeñas juntas y eso es horrible. Sin embargo, aquí son camas de matrimonio y confortables. Nos quedamos para ir al Parque Warner y tuvimos que ir al Pinto por la estación de Cercanías, que queda un poco retirada andando (unos 20 min) pero hay una conexión a autobús que está muy cerca del hotel (Linea 1) y tiene un coste de 1.30€ la verdad bastante bien para ahorrarte tener que andar sobre todo si te pilla día lluvioso. En general muy bien, muy agradecidos por el trato recibido y volveríamos a repetir.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen alojamienti, camas comodas y hotel limpio
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Emily

Liked: Staff & service, amenities, property conditions & facilities
El precio
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Tulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían o eliminar el desayuno o tener una carta para cocinar al momento por la poca variedad
Stayed 1 night in Nov 2024