Canopy by Hilton Madrid Castellana

4.0 star property
Hotel with 2 restaurants, steps from Paseo de la Castellana

Choose dates to view prices

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, sun loungers
Shower, eco-friendly toiletries, hair dryer, bidet
Lobby
Fitness facility
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Bernabéu Stadium
    ‪5 min walk‬
  • Plaza de Castilla
    ‪2 min drive‬
  • Gran Via
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

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Room options

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Suite Junior Premium, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 2
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 3
  • 2 Queen Beds

Family Guaranteed Connecting Room

  • Sleeps 4
  • 3 Double Beds OR 2 King Beds

One-Bedroom King Suite with City View

  • Sleeps 3
  • 1 King Bed

Queen Room-Accessible

  • Sleeps 2
  • 1 Queen Bed

Room with Two Double Beds with City View

  • Sleeps 3
  • 2 Double Beds

Premium Corner King Room

  • Sleeps 2
  • 1 King Bed

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed

King Room with City View

  • Sleeps 2
  • 1 King Bed

Premium Junior King Suite

  • Sleeps 3
  • 1 King Bed

Room with Two Double Beds

  • Sleeps 2
  • 2 Double Beds

Family Guaranteed Connecting Room W/City View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

King Room

  • Sleeps 2
  • 1 King Bed

Premium Corner King Room With City View

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Madrid

Located in Tetuán, Canopy by Hilton Madrid Castellana is adjacent to Paseo de la Castellana and within a 10-minute walk of other popular attractions like Bernabéu Stadium. This 313-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Bernabéu Stadium - 5 min walk - 0.3 miles
  • Plaza de Castilla - 2 min drive - 1.2 miles
  • Gran Via - 5 min drive - 2.5 miles
  • Puerta del Sol - 6 min drive - 2.9 miles

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Koln Cafeteria - ‬7 min walk
  • ‪100 Montaditos - ‬8 min walk
  • ‪Panaria - ‬3 min walk

About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, steps from Paseo de la Castellana
At Canopy by Hilton Madrid Castellana, guests have access to a gym, free WiFi in public areas, and conference space. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on Jun 22, 2025 start from $212.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Canopy by Hilton Madrid Castellana?

This hotel is situated in Tetuán within a 10-minute walk of Bernabéu Stadium and Paseo de la Castellana. You'll also find Gran Via and Prado Museum within a short drive.

Is there parking available at Canopy by Hilton Madrid Castellana?

Yes, there is accessible parking available.

Does Canopy by Hilton Madrid Castellana have a casino on the premises?

No, Canopy by Hilton Madrid Castellana doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Madrid Castellana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Canopy by Hilton Madrid Castellana?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a bar.

Does Canopy by Hilton Madrid Castellana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton Madrid Castellana have a restaurant that serves breakfast?

Yes, Canopy by Hilton Madrid Castellana has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Canopy by Hilton Madrid Castellana allow pets to stay for free?

Although they can't stay for free, pets are welcome at Canopy by Hilton Madrid Castellana for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Canopy by Hilton Madrid Castellana?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Canopy by Hilton Madrid Castellana?

The closest major airport to Canopy by Hilton Madrid Castellana is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Canopy by Hilton Madrid Castellana?

No, there aren't any guestrooms with balconies at Canopy by Hilton Madrid Castellana.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 373 reviews
Rating 8 - Good. 72 out of 373 reviews
Rating 6 - Okay. 19 out of 373 reviews
Rating 4 - Poor. 7 out of 373 reviews
Rating 2 - Terrible. 8 out of 373 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aitana

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

10/10 Excellent

Keyu, Redwood City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, very chic hotel, has everything we need
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito hotel y muy buena localización todo estuvo super bien
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan, Miramar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Our room was ready when we arrived so we were able to check in early. The food was good, room was clean and exactly what we needed. Thanks!
Stayed 1 night in Feb 2025

6/10 Okay

MIKINAO

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Humberto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff...professional service...
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Amenities
Alex at the front desk is a great assistant
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Very friendly staff and very clean and well decorated property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodolfo A, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto Viera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, with excellent staff, comfortable and well located.
Stayed 1 night in Dec 2024

10/10 Excellent

Santiago

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very nice rooms, super friendly staff and everything was great!
Stayed 1 night in Nov 2024

8/10 Good

Cris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro Lopez, Guatemala

Stayed 1 night in Sep 2024

2/10 Terrible

Jarkyn

Liked: Cleanliness
Disliked: Property conditions & facilities
This was the most terrible experience ever. The night we arrived TV has no picture only the sound. After notifying the reception I was promised they will come to fix it, which they never did. Next day I complained again. No action whatsoever. During checkout they said they had received no report on the complaint. The way how they handled the whole issue is unbelievable. In addition there is a construction ongoing and was never mentioned in the communication with the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lizet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Stayed 2 nights in Oct 2024