Mactan Island Vacation Packages

I have a great time staying at your hotel, your staff was great and accommodating! Keep up the good work!

The ocean breeze is the best seller for me. The room I reserved was like a bungalow with furnishings that remind me of home but because of my usual time zone can’t sleep during my stay. Staff was generous in supplying me with coffee pods and a half off the buffet. Had great service from AUM spa. Back to coffee which I can’t live without. It was a struggle to make coffee out of nespresso machine because of the supply of generic pods. Overall it’s a nice place to relax.

Staff was helpful and beach was close enough . Breakfast was good . Enough things around to do .

The only issue I faced is the front disk assistant. Upon checking in, she was asking for my booking confirmation. Going through several countries in my travel this time, I mad booking with several agencies. So I had a hard time finding out which one I made this booking with. So I asked if she can tell me which travel agency was the booking done with!! She replied Expedia. No im having problems with phone reception, so I asked her ( if you see my reservation and n your system, why do you need to see the confirmation #, my name and my reservation are there and you see it, she replied, it’s is the hotel policy. Stoped and time consuming i think. Lesson, Always have your booking confirmation ready when checking in