Uncomfortable sofa bed and terrible pillows. Got neck pain for a week. The gym has only 3 devices. On weekends the hotel restaurant is closed and there are not walking distance restaurants in the area. Cleanliness was fine but no value price.
Great service. Very good location. I have a small detail, because the rate I choose for my stay, as soon as I checked in the front desk told me that my rate was exclusively for Travel Agency employees, so that they needed to charge me an extra 20 USD. I tried to explain that the rate was for everyone at the Internet site, but they insisted that the price that I arranged was not possible to maintain. After all I stayed because I didnt have anywhere else to go. The hotel services and personnel were as expected
When we arrived with our reservation, we were told that the price increased and that we had to pay the price of that day. We had to talk to the manager and spend 2 hours to convince them to honor the price on the reservation. The staff was very, very rude to us. The rooms are not four stars quality and the bed was extremely uncomfortable. The restaurant was terrible and expensive; the food was uneatable. Also the restaurant was closed on the weekend so we could not even get a coffee in the morning unless we paid 19 euros each for a full breakfast in the breakfast dining room. The location is not central and there are no coffee shops, restaurants or boulangeries in the area. Overall the experience was very bad - there are much better hotels in Lyon and we would advise you stay somewhere more central. This is not a four star hotel, we have stayed in better 3 star hotels throughout France. Also of note, it is 20 euros a day to have internet in your room. We left a day early due to an awful stay and in addition due to one very rude staff member in particular, Ruben, who could not have been less helpful!!
Located in 6th Arrondissement, Warwick Reine Astrid - Lyon is within a mile (2 km) of popular sights such as Hôtel de Ville de Lyon and Museum of Fine Arts of Lyon. This 88-room, 4-star residence welcomes guests with a restaurant, free in-room WiFi, and a health club.
This residence is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
The 88 soundproofed rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and plasma TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, phones, and desks.
Guests staying at Warwick Reine Astrid - Lyon enjoy a health club, a sauna, and free WiFi in public areas. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly residence include conference space, a library, and free newspapers.
Uncomfortable sofa bed and terrible pillows. Got neck pain for a week. The gym has only 3 devices. On weekends the hotel restaurant is closed and there are not walking distance restaurants in the area. Cleanliness was fine but no value price.
Great service. Very good location. I have a small detail, because the rate I choose for my stay, as soon as I checked in the front desk told me that my rate was exclusively for Travel Agency employees, so that they needed to charge me an extra 20 USD. I tried to explain that the rate was for everyone at the Internet site, but they insisted that the price that I arranged was not possible to maintain. After all I stayed because I didnt have anywhere else to go. The hotel services and personnel were as expected
When we arrived with our reservation, we were told that the price increased and that we had to pay the price of that day. We had to talk to the manager and spend 2 hours to convince them to honor the price on the reservation. The staff was very, very rude to us. The rooms are not four stars quality and the bed was extremely uncomfortable. The restaurant was terrible and expensive; the food was uneatable. Also the restaurant was closed on the weekend so we could not even get a coffee in the morning unless we paid 19 euros each for a full breakfast in the breakfast dining room. The location is not central and there are no coffee shops, restaurants or boulangeries in the area. Overall the experience was very bad - there are much better hotels in Lyon and we would advise you stay somewhere more central. This is not a four star hotel, we have stayed in better 3 star hotels throughout France. Also of note, it is 20 euros a day to have internet in your room. We left a day early due to an awful stay and in addition due to one very rude staff member in particular, Ruben, who could not have been less helpful!!
