Kyriad Lyon Sud Sainte Foy3.0 out of 5.0
Recent guest reviews
This hotel was clean and conveniently placed for us but the rooms we were given were very tired with several things broken. L'hotel était assez propre, mais la chambre était fatiguée avec plusieurs choses brisées. Our room gave onto the rear hotel car park, and there was also a building site nearby so there was a lot of noise. Our heating did not work. The shower was mouldy. A light fitting was broken. The room smelt stale. The wifi was unreliable. When we complained at the end of the stay the hotel manager was unhelpful, and unapologetic.
First stop on road trip to Pompeii, very comfy room, spotlessly clean, very quite. Being Sunday, restaurant closed but staff so helpful they phone for a pizza for us. Could not fault staff, friendly, helpful, nothing too much trouble. Ask for a garden view room, as these are away from the road.
This is a business hotel situated just outside of Lyon.The staff here are very helpful. The hotel is like apartment blocks so best avoid one near the stairs as you will not get a good night sleep. There is plenty off free parking and the supermarket is like 10 minutes drive away. The hotel offers free wifi but the connections keeps dropping so requires logging in again.
Stayed for 2 nights at the Kyriad here in a clean & comfortable (though compact) room. The hotel is built in an apartment-block style with all the garden-facing rooms opening onto a narrow outdoor access corridor - this is ok, but means that you are liable to be easily disturbed by early risers or late-night returns... The room & bathroom are small but adequate, though the hanging space could benefit from more than 2 coat hangers. The car park has plenty of space & is free to residents. The reception & dining areas are light & pleasant, with the staff all very helpful. Breakfast was not included in the tariff I paid, but it's not an expensive bolt-on. There's a large outdoor seating & children's play area in the garden. Overall it's a decent enough place to stopover, but probably not for those guests seeking a place with a little more character, luxury and historical features in the Lyon area.
As a avid n.i supporter myself and friends had this hotel booked for months ever since the draw was made. Got an email tidy saying they have cancelled our reservation and are refunding our deposits due to over booking? So tell me how rooms are still available to book just at a much higher rate. Greedy hotel not trustworthy or honourable. Beware.
The hotel is very good situated and is not far from centre to Lyon, the rooms are correct, but the people are not so friendly. She asked us if we had breakfast, € 12,50 per person bit expensive, so I told her we didn't. After payment we went and in the afternoon I checked the invoice and saw that there's € 25,-- on the bill. I phoned them and ask to call me back, what they never did. So bad experience, never again. Please check your bill before leaving.
The toilet seat was cracked but it was still useable so we didnt ask for a room change. However, we couldnt turn on the AC so we went to ask the reception. Maybe due to language barrier she sounded kind of rude, we asked to turn on the AC three times and it didnt work. Hence, we tried to ask for another room and she refused. Luckily we only had to stay there for a night and we were extremely exhausted, so we didnt bother to argue further. Other than that, it was a typical European style decor hotel room and the room was quite clean and decent size.
This week I planned a business trip in Lyon and I made an online reservation on the portal of Louvre Hotel (Kyriad is member of the group). I received a regular confirmation and therefore in the evening I arrived to the Hotel reception for the check in. The receptionist told me that the reservation was done but later it was cancelled. I asked her to tell me who and when did it but she did not answer me she only told me that the reservation was not valid any more and the hotel was fully booked (maybe overbooking????). She found for me a room in a different hotel of the same chain 6 Km far and in front to the highway. I had a bad sleeping during the night. I am a frequent traveller but I will try to avoid in the future any reservation in any the hotel of this Group.
room was modern and clean. Better than expected for the price. Location was good for us as we had a car. BUT we are 72 and almost could not get to our room up a narrow spiral metal staircase trying to carry luggage. I would not stay here again unless I could be assured a ground floor room.
Well situated with easy access and good parking, friendly reception staff and a good size clean airy room. Had a nice dinner in the hotel restaurant which is in a pleasant setting. I'll be back for sure
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour business center
Kyriad Lyon Sud Sainte Foy places you within 3 miles (5 km) of popular attractions like Roman Theatres of Fourviere and Gallo-Roman Museum. This 56-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center. Basilica of Notre-Dame de Fourvière and Textile Museum are also nearby.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
Kyriad Lyon Sud Sainte Foy's 56 soundproofed rooms provide coffee makers, phones, and desks. 63-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.
At Kyriad Lyon Sud Sainte Foy, guests have access to free WiFi in public areas, a 24-hour business center, and express check-in. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Reviews from Trip Advisor
67.0% of guests recommend this hotelTotal of 185 reviews