Best Western Hotel Du Pont Wilson4.0 out of 5.0
Recent guest reviews
WE WERE ROBBED INSIDE OUR OWN ROOM WHILE SLEEPING!!! Someone opened the door of our room (that cannot be opened from the outside without a key) when we were still sleeping and took our money and, more importantly, our Passports! As a reason of this we had to cancel our whole holiday at a great expense and frustration. The hotel just didn't take any responsibility for the occurrence nor they provided any real support to us after this happened in their premises. The manager never came to speak to us even to apologize!! Really poor management! Extremely shocking and frustrating to see that the hotel cannot provide even a minimum level of security to its guests and you will never know if you will find your belongings when you are back to your room. WE REGRET GREATLY HAVE CHOSEN THIS HOTEL AND DON'T RECOMMEND AS IT'S NOT SAFE!
UNSAFE HOTEL!!!!! Someone walk into the room at night while we were sleeping and stole our passports and money. The hotel would not take any responsibility at all. Believe it or not but they would not even refund what we paid for the room and they even suggested that ghosts took our passports (OMG). Very poor management
Arrived Tuesday not a 4 star pushing 3 maximum, get up Wednesday to make tea no teaspoons try to call reception phone not working. On our way out asked the reception if we could have spoons and also mentioned the phone not working, arrive back to find 2 spoons no cups call down they bring up cups. Thursday morning realise no milk call down, told to come and get the milk which I did. Arrive back on Friday evening to find we have 2 cups and the room has not been cleaned bed made nothing. Speak to the man on reception apologises takes photos says to come and see him in the morning and guess what he's gone for the day. Was offered an overpriced breakfast in our room to compensate - no thanks. Would never book a best Western hotel again
The Best Western Hotel Du Pont Wilson is ideally located in the center of the town, one block from the Rhone river and at a walking distance from main attractions, the shopping area and the shopping mall. The family room was very spacious and clean. The hotel staff was very helpful and polite. The lounge area was quite small, but the room featured its own sitting area. Also, breakfast was quite expensive, but there are many cafeterias very close to the hotel that offer breakfast. Overall, we enjoyed our stay and this hotel has a great value for money.
Used this hotel for a one night stop over in Lyon. If you are traveling by car it is definitely worth trying to get one of the few parking spots they offer - even at 19€ a night it bought peace of mind as parking in the city can be a nightmare. If you are traveling by train etc the hotel is not far from tram, bus, metro stops. The hotel is a 10 - 15 minute walk across to Bellecour or Part Dieu. Surprisingly, Lyon was not that busy the WE before Christmas and we were pleasantly surprised to be upgraded to the suite on the 5th floor so looked directly across to Fourviere. The suite was large but the decor a bit dark. However as we only used the room for a rest before going out for the night it wasn't important. The lighting in the room was a problem though - really hard to read in dim light. Very comfortable bed and it was a treat to have two pillows. Lots of choice for breakfast but room is a bit cramped. Hot food was tepid at best. The staff were very pleasant and helpful. Saw three different people and each was equally welcoming. If I had to stay in Lyon again I would consider this hotel and hopefully have time to walk or cycle along the Rhone up to the Parc de la Tete d'or.
Stayed here for 3 nights. Hotel is perfectly acceptable, clean with pleasant staff. Somewhat lacking in character and without facilities to relax in such as a bar or lounge area. Best area nearby for restaurants and bouchons is Rue Maronnieres over the bridge and towards Place Bellecour. Atalier Cote Rhone nearby also recommended. Looking at some of the deals on offer now our rooms seemed quite expensive. Old town and museum sites are a good walk or taxi ride away.
The hotel location is perfect - Just a five minute walk across the Rhone to reach the "action". The rooms are big, comfortable, clean, modern and so reasonably priced - Great value! Absolutely everybody that worked at the hotel were so polite and helpful! (Thank you David and the rest of the incredible front desk!) An amazing stay, can't wait to return!
I stayed here for two nights and found the experience very good indeed, I walked from the main station (part-dieu) and it took around 15 minutes, the hotel is located as its title suggest next to Wilson Bridge and its a short walk to the main bars and restaurants so the location is very good. The staff were welcoming and spoke english and I was lucky enough to be complimentary upgraded to the suite on the 6th floor which was utterly superb with fantastic views of the Basilica and lots of space, as well as being modern and tastefully decorated. The WiFi was good and breakfast excellent, a really good little hotel.
It's a good budget hotel. The staff are extremely friendly and helpful. The bed was comfortable and the room was of a reasonable size. I thought the breakfast was very expensive for what it was and unfortunately there's not many places to eat nearby.
The hotel is located a 7 minute walk to Bellecour and about double that to Vieux-Lyons, as well as within 5 minute from a metro taking you to gare Part de dieu station. The staff is very friendly and helpful, the room was clean and quite spacious. Like in most hotels I stay, I would prefer to have some more artificial light, but the room was very quiet. Breakfast is self-service, and although there are 2 formula´s, how it works was not really clear, although I got charged automatically for the large breakfast.
- Walking distance to Bellecour Square
- Free WiFi in rooms and public areas
- Business center
- 24-hour front desk
Located in 3rd Arrondissement within a short walk of Bellecour Square, Best Western Hotel Du Pont Wilson is within a mile (2 km) of other popular sights such as Textile Museum. This 54-room, 4-star hotel has in-room conveniences like minibars, coffee makers, and LED TVs. It's in central Lyon and also close to St. Jean Cathedral and Lyon Opera.
Start weekdays with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
All of Best Western Hotel Du Pont Wilson's 54 rooms are recently renovated and have an array of amenities, including minibars, coffee makers, and laptop-compatible safes. 42-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bathrobes. Other standard amenities include phones and desks. Private bathrooms are not ensuite.
Renovated in 2012, Best Western Hotel Du Pont Wilson offers free WiFi in public areas, a business center, and a computer station. Self parking is offered for EUR 19 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has free newspapers.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 691 reviews