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Swiss Hotel Apartments - Lugano

Property class: 5 and above

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Photo gallery for Swiss Hotel Apartments - Lugano

A modern building with a geometric facade, large windows, and a view of the sky.
A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.
A modern apartment with a dining area, kitchen, and a balcony with a city view.
Unclassified image, 4 of 29, button
A modern kitchen with white cabinets, a dining area with a table and chairs, and a large flat-screen TV mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
35 Corso Elvezia, Lugano, TI, 6900
  • Place, Parco Ciani
    ‪8 min walk‬
  • Place, Palazzo dei Congressi
    ‪9 min walk‬
  • Place, Via Nassa
    ‪13 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Non Smoking, Mountain View

A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.

Apartment, 1 Bedroom, Non Smoking, Mountain View

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, Mountain View

A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.

Luxury Apartment, 2 Bedrooms, Non Smoking, Mountain View

  • Mountain view
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Apartment, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Lugano

Located in Lugano City-Centre, Swiss Hotel Apartments - Lugano is adjacent to University of Lugano and within a 10-minute stroll of Parco Ciani. This 19-room, 5-star apartment building welcomes guests with in-room amenities like kitchens, sitting areas, and private yards.
View more Apartments in LuganoOpens in a new window

What's nearby

  • Parco Ciani - 8 min walk - 0.5 miles
  • Palazzo dei Congressi - 9 min walk - 0.5 miles
  • Villa Ciani - 9 min walk - 0.5 miles
  • Lake Lugano - 11 min walk - 0.6 miles
  • Via Nassa - 13 min walk - 0.7 miles

Getting around

  • Lugano Station - 16 min walk
  • Lugano Funicular Station - 17 min walk
  • Lugano (LUG-Agno) - 19 min drive

Restaurants

  • ‪Before B4 - ‬6 min walk
  • ‪Bar Laura - ‬6 min walk
  • ‪Restorante 1001 Notte - ‬4 min walk
  • ‪Staglio - La pizza al taglio - ‬4 min walk
  • ‪The Market - ‬4 min walk

About this property

Swiss Hotel Apartments - Lugano

At Swiss Hotel Apartments - Lugano, guests have access to free WiFi in public areas and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for CHF 700 per vehicle one-way. The front desk has multilingual staff that can help with luggage storage and concierge services.
Each apartment is soundproofed and features a kitchen and space to spread out with a sitting area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels and Netflix. Tempur-Pedic beds sport Frette Italian sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a private yard, and a minibar.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: CHF 60 per day
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Printer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Guests can access their rooms with a mobile device
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 19 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CHF 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • A damage deposit of CHF 500 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: CHF 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Swiss Apartments Lugano Lugano

Swiss Hotel Apartments - Lugano Lugano

Swiss Hotel Apartments - Lugano Apartment

Swiss Hotel Apartments - Lugano Apartment Lugano

Frequently asked questions

What can I see around Swiss Hotel Apartments - Lugano?

This apartment is situated in Lugano City-Centre within a 10-minute walk of Parco Ciani, Villa Ciani, and Casino Lugano. You'll also find Lake Lugano and Piazza della Riforma less than a mile away.

Is parking available on site at Swiss Hotel Apartments - Lugano?

Yes, secured self parking is offered for free at the apartment. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Swiss Hotel Apartments - Lugano?

Yes, this luxury apartment features concierge services, as well as apartments with a pillow menu and an espresso maker.

Does Swiss Hotel Apartments - Lugano have a casino?

No, Swiss Hotel Apartments - Lugano doesn't have a casino.

Will I find an indoor pool at Swiss Hotel Apartments - Lugano?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Swiss Hotel Apartments - Lugano?

Couples will appreciate amenities at this apartment, including a down comforter and a minibar in each apartment, and some feature lake view.

Does Swiss Hotel Apartments - Lugano have a hot tub?

No, this apartment doesn't have a spa tub.

Does Swiss Hotel Apartments - Lugano have a restaurant with a breakfast menu?

No, Swiss Hotel Apartments - Lugano doesn't have a restaurant that serves breakfast.

Will Swiss Hotel Apartments - Lugano allow pets to stay for free?

No, pets and service animals aren't allowed at Swiss Hotel Apartments - Lugano.

Does Swiss Hotel Apartments - Lugano have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How far is the airport from Swiss Hotel Apartments - Lugano?

The closest major airport to Swiss Hotel Apartments - Lugano is Lugano (LUG-Agno), which is 4.2 mi away (19 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.9 mi away.

Are there rooms with balconies that I can book at Swiss Hotel Apartments - Lugano?

Yes, some apartments at this apartment offer a balcony where guests can enjoy lake and city views.

Swiss Hotel Apartments - Lugano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

8.8/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Concetta

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely apartment that suited our needs to catch up with family. Short walk to shops.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Nice big apartment in a good location close to the center
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed. Would definitely stay here again.
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was great. The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out. Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Communication

Fine hotel but very challenging with communication

The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Verified traveler

Disliked: Communication

DO NOT STAY AT THIS HOTEL

Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Nari

Liked: Cleanliness, check-in, communication, listing accuracy
Was perfect for our family trip. Very close to the bus stop, park, playground, lake, swimming pool and old town. Will definitely come back here again. We were able to check in earlier and also could leave our luggage after checkout. Very modern equipment and furniture. Kitchen has everything what we needed. Coffee machine was also perfect. Coop is right behind the hotel. Unfortunately the laundry machine was not usable. The person who used it before kept the door closed and it smelled too bad. But we didnt really need one.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Mirsad

Liked: Cleanliness, check-in
Disliked: Communication
Es hatte nicht wie in den Fotos versprochen eine Waschmaschine. Sekreteriat? Ja genau, am telefon im hintergrund mit schreienden kindern und mit dem hinweis dass man erst in 2h da ist (obwohl angegebene öffnungszeiten)
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tugba

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Wir sind extra um 15 Uhr angereist um das Appartement zu beziehen, da wir die Koffer nicht im Auto lassen wollten und das parken nutzen wollten. Leider konnten wir nach mehrmaligen Versuchen nicht einchecken. Es gab drei verschiedene Notfall Telefonnummer, die alle nicht erreichbar waren! Wir haben dann mit Expedia telefoniert um Hilfe zu erhalten. Das erste Zimmer konnten wir erst gegen nach 16 Uhr einchecken. Das zweite hat dann wieder nicht geklappt! So das ich erneut mit Expedia chatten musste. Dann endlich gegen 16:30 Uhr hat uns jemand vom Appartement angerufen. Wir waren um 17 Uhr im Appartement, so das wir unsere Buchung für die Bootsfahrt verpasst haben. Auch eine Bimmelbahn Tour durch Lugano war schon zu spät. Das Appartement ist wirklich top gewesen, schade das keiner vorher telefonisch erreichbar war!!! Ein minus!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles perfekt
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Stéphane

Liked: Cleanliness, property conditions & facilities, communication
Très bien placé a moins de 700 mètre de tout, restaurant bord du lac et commerces
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, room comfort, communication
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega. Kommen gerne wieder.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Zekirija

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thuy Phuong

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Belma

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Burak

Liked: Cleanliness, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

hamad

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

OMRAN

Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Aysun

Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rossella

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Fidan

Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Dounia

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Anthony

Verified review

6/10 Okay

Ribakov

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Nov 2022