Eurostars Toscana4.0 out of 5.0
Recent guest reviews
Great business hotel with nice and clean rooms. Rooms oriented on highway are very quiet only disadvantage will be closed windows. Gym very small but there is also sauna next door. Wield though that bear opens only when restaurant is operating.
Nice clean hotel. Very friendly staff. A little bit far away from city center but free parking slot compensate this a bit. Breakfast was quite good. I'd recommend to stay in the part of hotel which is opposite to McDonald's.
Very good hotel. For business, and even relax. Very good service. The staff is very good and fast. Not expensive. Everything works. This was a very nice surprise, the hotel has a sauna and a Steam Bath that you control.
I'll start with the negative. 1. The hotel should reconsider their partnership with the taxi company who's services they use. €15 for 3 (three) minutes ride is scandalous. The cab was booked an hour in advance because we had an elderly person in our party who would not be able to walk to the train station with suitcase in heavy rain. I'm disgusted. 2. Turkish bath was out of order, sauna was permanently off and the only multi purpose machine in the gym was broken. 3. The room did not have a safe. 4. Breakfast selection was poor for 4star hotel. On the 2nd morning selection was reduced even more (no fruit salad, no soft cheese, etc) On good side: clean, spacious room, very good bathroom, good beds, efficient staff, cheerful breakfast waitress who made our days better with her smiles, international TV channels.
I stayed for 2 weeks in this hotel for business and the experience was the worst i ever had!! - for certain nights the hotel is charging 300euro per night! Their explanation is Lucca is having some sort of exhibition but when we check other hotels the rate is not that damn high. - for a morning there was a power failure in the morning 7am and you will have no water heater no lights (imagine you pay for 300euro and this happen to you) - breakfast is lousy, breads are cold and hard, not many choices, certain days the eggs are with strange smell and the sliced fruits as well. There was also a time when i took an apple couldn't finish on time and trying to bring out and i was told "you're not allowed to bring out from the restaurant" , its just an apple i am not taking 30 apples ==" - room temperature is too cold, for few nights i called reception if they can do something on the temperature because it was too cold to sleep, the reception told me "you should go to have a hot shower now" - there was a time the room is without blanket (after room service), i called for blanket and after 15 minutes the reception called and said "sorry we do not have any spare blanket for you". I am very surprised and told them i do not have even one blanket in my room, and then within 2 minutes they bring me one, saying they "just found one" - we booked 4 rooms with a single credit card, and while doing check out we requested to split the bill and that took them 1 hour to do it. We requested to cancel our booking and stay but unfortunately they told us is not possible because the credit card is charged and we will need to pay for 2 weeks even though we do not stay. Please think 100 times before you consider to stay this hotel, unless you're booking for your boss to ruin his trip. (What i mentioned is true experiences in my business trip in Lucca, we stayed from 7/oct-20/oct ) Hope this review helps.
A good deal for our needs, but probably not the best choice for all. We knew we would arrive late in the evening, so late check-in and parking was a must. We were tired, so the excellent mattress, the large bathroom, and the high pressure warm shower was welcomed - and we did not care much about the view over the McDonalds or the rather industrial surroundings, the slight noise of the very close highway, and the couple of stains on the wall. The breakfast was nothing to write home about, but it had a broad choice - and we got a proper cappuccino when we asked. The bikes were good enough for us to get quickly to Lucca and bike slowly around the city's fortification, but were in a rather poor technical shape.
Nice hotel, about a 25 to 30 minute walk from the centre of Lucca, dont rely on the taxi in Lucca they are few and far betwwen. We arrived the day the Rolling Stones were due to play(we did not know this), luckily another hotel are friends where staying in booked us a private hire to get to the hotel. The receptionish Maria is very nice and helpful
The hotel is on walking distance from Lucca. The breakfast was good and the rooms nice. The hotel has only 5 bikes available for the entire hotel so we could not use them. The hotel personnel was friendly.
Stayed for one night flying in to Pisa airport and travelling on to Sarteano. We were met by a lovely gentleman who had a family connection to where we are from and could not have asked for a nicer welcome. Nice, clean stay. Backs on to a main road and McDonalds but fine for overnight stay, breakfast was okay and parking easy. Friendly staff and clean room.
Clean modern new hotel Very good maintenance. Very good air conditioning. Around close steak house mc Donald and one block away supermarket. Inner city is in walking distance. Friendly stuff welcomes u. Makes me feel right away to stay at a good place. Parking no problem. Good showers. I can recomend this hotel to everyone
- Close to Church of San Michele in Foro and Cathedral of St Martin
- Free buffet breakfast on weekdays
- Free WiFi in rooms and public areas
- Free parking
Located in Lucca Historical Center, Eurostars Toscana is within a mile (2 km) of popular sights such as Church of San Michele in Foro and Cathedral of St Martin. This 68-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. It's also close to Palazzo Pfanner and Guinigi Tower.
Start your day off right with a free buffet breakfast, served on weekdays from 7:00 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 68 soundproofed rooms feature minibars, phones, and desks. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bidets.
At Eurostars Toscana, guests have access to a fitness center, a sauna, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, a business center, and free use of bicycles.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 689 reviews