Eurostars Toscana4.0 out of 5.0
Recent guest reviews
We couldn't get help recovering forgotten items. During our stay the room was great as was stall. The hotel was a bit far from old Lucca but we could even forgive that. What we couldn't forgive was that we forgot 3 items in a drawer in our room and the hotel was completely inflexible about mailing them to us (which could have been done easily. Our only recourse was a delivery service OR take train back from Cinque Terra. Bad service if you ask me!!!!!!!
This hotel does not deserve a four star rating. We were there when temperatures outside were in the 90's and neither the public areas nor the guest rooms could attain a comfortable cooling. Hotel staff explained that it was too hot outside for the air conditioning to keep up. That is unacceptable. Also if you are visiting within the walled area of Lucca, the hotel is a mile walk on a busy and unattractive street. The breakfast food is fine but the staff in the dining area are not attentive or quick to clear tables or replace beverages and food on the buffet.
Our experience there was great. The staff was very helpful. The only thing I was disappointed with was that it was farther away from the center of Lucca then I was expecting. It was at least a 15 minute walk to the walled city, through a very busy and congested area of town. We took a taxi and it was fine.
The hotel is withing walking distance of the walled city. It is a little too far from the train station, but only a short cab ride. Beware. the streets are confusing in Lucca and not well marked. call the hotel from the train station, their English is good, for directions if you want to walk.
The hotel was clean although the room was not the size we are used to but was cosy. After all we were only there to sleep. It's very close to the Pisa airport and Lucca town center vicinity. Hotel staff was pleasant and received good restaurant recommendations. There is nothing really we can complain about.
- Close to Church of San Michele in Foro and Cathedral of St Martin
- Free buffet breakfast on weekdays
- Free WiFi in rooms and public areas
- Free parking
Located in Lucca Historical Center, Eurostars Toscana is within a mile (2 km) of popular sights such as Church of San Michele in Foro and Cathedral of St Martin. This 68-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. It's also close to Palazzo Pfanner and Guinigi Tower.
Start your day off right with a free buffet breakfast, served on weekdays from 7:00 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 68 soundproofed rooms feature minibars, phones, and desks. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bidets.
At Eurostars Toscana, guests have access to a fitness center, a sauna, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, a business center, and free use of bicycles.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 657 reviews