Towneplace Suites By Marriott

Hotel in Lubbock with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Premium bedding, pillowtop beds, desk, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Kitchen
Pet friendly
Parking included
24/7 front desk
Air conditioning

Explore the area

5310 West Loop 289, Lubbock, TX, 79424

South Plains Mall
‪14 min walk‬
Lubbock Christian University
‪3 min drive‬
Texas Tech University
‪6 min drive‬
Lubbock, TX (LBB-Preston Smith Intl.)
‪17 min drive‬

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Room options

Studio, 1 Queen Bed

Exceptional

278 sq ft
City view
Sleeps 2
1 Queen Bed

Studio, 2 Queen Beds

365 sq ft
City view
Sleeps 5
2 Queen Beds

Studio, 1 Queen Bed

Exceptional

278 sq ft
City view
Sleeps 2
1 Queen Bed

Suite, 2 Bedrooms

604 sq ft
City view
Sleeps 6
2 Double Beds

Studio, 1 Queen Bed with Sofa bed (No View)

437 sq ft
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Lubbock

Within a short walk of Ballet Lubbock, Towneplace Suites By Marriott is within 2 miles (3 km) of South Plains Mall. This 3-star hotel has 88 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

South Plains Mall - 14 min walk - 0.8 miles
Lubbock Christian University - 3 min drive - 2.1 miles
Water Rampage - 3 min drive - 2.6 miles
Covenant Lakeside Hospital - 3 min drive - 3.3 miles
Texas Tech University - 6 min drive - 4.9 miles

Getting around

Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

‪McDonald's - ‬4 min drive
‪Twin Peaks - ‬20 min walk
‪Sonic Drive-In - ‬3 min drive
‪Sonic Drive-In - ‬17 min walk
‪The Cheesecake Factory - ‬4 min drive

About this property

Towneplace Suites By Marriott

Hotel in Lubbock with free breakfast and a 24-hour front desk

Guests of Towneplace Suites By Marriott enjoy access to free WiFi in public areas, a business center, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, a library, and express check-in.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include kitchens, MP3 docks, and sofa beds. Change of towels is available on request.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Kids pool

$70 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:00 AM
Coffee and tea in common areas
Snack bar/deli

Things to do

Library
TV in common areas

Family friendly

Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room sofa bed
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Multilingual staff

Business services

Business center
Computer station

Outdoors

Barbecue grill

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

1 building
3 floors
Built in 2003
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
No plastic drinking straws

Room amenities

Bedroom

Blackout drapes
Double sofa bed
Free crib
Free rollaway/extra bed
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
MP3 dock

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:

Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150.00 per accommodation, per stay
Dogs and cats only
2 total (35 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 20.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-4 AM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
No alcohol is served at Towneplace Suites By Marriott.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are free cancellation options available at Towneplace Suites By Marriott?

Towneplace Suites By Marriott offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Towneplace Suites By Marriott?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Towneplace Suites By Marriott on Jul 13, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Towneplace Suites By Marriott?

This hotel is located in Lubbock within a short 11-minute walk of Ballet Lubbock. You'll also find South Plains Mall and Water Rampage within a short drive.

Is there parking available at Towneplace Suites By Marriott?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Towneplace Suites By Marriott have a casino?

No, Towneplace Suites By Marriott doesn't have a casino.

Is there an indoor pool at Towneplace Suites By Marriott?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Towneplace Suites By Marriott?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a kitchen as well as free breakfast.

Are there hot tubs at Towneplace Suites By Marriott?

No, this hotel doesn't have a spa tub.

Does Towneplace Suites By Marriott feature a restaurant that includes a breakfast menu?

Yes, Towneplace Suites By Marriott serves free buffet breakfast each morning from its snack bar.

Does Towneplace Suites By Marriott allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Towneplace Suites By Marriott for a fee of USD 150.00 per accommodation, per stay.

Does Towneplace Suites By Marriott have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Towneplace Suites By Marriott?

The closest major airport to Towneplace Suites By Marriott is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Towneplace Suites By Marriott?

No, at Towneplace Suites By Marriott, there aren't any guestrooms that list a balcony.

Towneplace Suites By Marriott Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Excellent

Carolyn

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!

Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

Rosie

Traveled with family and small children

Aug 9, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.

Stayed 3 nights in Aug 2022

6/10 Okay

Linda

Traveled with partner, Traveled with pets

May 1, 2022

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.

Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Business traveler

Mar 25, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.

Stayed 1 night in Mar 2022

4/10 Poor

Margaret

Traveled with family

Feb 14, 2022

Disliked: Cleanliness, property conditions & facilities

Very run down, dirty and highway noise is constant.

Stayed 2 nights in Feb 2022

2/10 Terrible

kim, Austin

Jan 11, 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jan 2022

6/10 Okay

Amy

Traveled with family

Oct 25, 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice

Stayed 2 nights in Oct 2021

2/10 Terrible

David

Traveled with family

Aug 2, 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family

Jul 16, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family

Jul 12, 2021

Disliked: Property conditions & facilities

The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.

Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family

Jun 26, 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

There was roaches and was very mugging in the lobby.

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family

Apr 19, 2021

Disliked: Cleanliness, amenities, property conditions & facilities

This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.

Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Apr 18, 2021

Stayed 1 night in Apr 2021

2/10 Terrible

Terry

Traveled with family

Apr 12, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting

Stayed 2 nights in Apr 2021

2/10 Terrible

Mark, Lubbock texas

Traveled with partner

Dec 27, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Traveled with group

Aug 24, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

2/10 Terrible

Ian

Traveled with family

Aug 11, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.

Stayed 2 nights in Aug 2020

8/10 Good

Lynn

Aug 11, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2020

2/10 Terrible

heath

Traveled with family

Aug 10, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still waiting.

Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.

Stayed 2 nights in Aug 2020

2/10 Terrible

Maria

Traveled with family

Aug 10, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

2/10 Terrible

Chrysta

Traveled with family

Aug 9, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ave our room away

We paid for our room and got a call saying they gave our room away and had no more rooms for us

Stayed 1 night in Aug 2020

4/10 Poor

Traveler3g, Texas

Business traveler, Traveled with family

Jul 29, 2020

Disliked: Staff & service

First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.

Stayed 1 night in Jul 2020