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Towneplace Suites By Marriott

3.0 star property

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Photo gallery for Towneplace Suites By Marriott

Premium bedding, pillowtop beds, desk, blackout drapes
Free daily buffet breakfast
Exterior
Property amenity
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
5310 West Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪14 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Bedrooms

  • City view
  • 604 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed (No View)

Studio, 1 Queen Bed with Sofa bed (No View) | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed with Sofa bed (No View)

  • City view
  • 437 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lubbock

Within a short walk of Ballet Lubbock, Towneplace Suites By Marriott is within 2 miles (3 km) of South Plains Mall. This 3-star hotel has 88 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Ballet Lubbock - 8 min walk - 0.5 miles
  • South Plains Mall - 14 min walk - 0.8 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • West End Center - 2 min drive - 1.7 miles
  • Texas Tech University - 5 min drive - 5.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Twin Peaks - ‬20 min walk

About this property

Towneplace Suites By Marriott

Guests of Towneplace Suites By Marriott enjoy access to free WiFi in public areas, a business center, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, a library, and express check-in.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include kitchens, MP3 docks, and sofa beds. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 20.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-4 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Towneplace Suites By Marriott.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Lubbock Towneplace Suites By Marriott Hotel
Towneplace Suites Marriott Hotel Lubbock
Towneplace Suites Marriott Lubbock
Hotel Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Lubbock
Towneplace Suites Marriott Hotel
Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

Are free cancellation options available at Towneplace Suites By Marriott?

Towneplace Suites By Marriott offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Towneplace Suites By Marriott?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Towneplace Suites By Marriott on Jun 16, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Towneplace Suites By Marriott?

This hotel is located in Lubbock within a short 11-minute walk of Ballet Lubbock. You'll also find South Plains Mall and Water Rampage within a short drive.

Is parking available on site at Towneplace Suites By Marriott?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Towneplace Suites By Marriott have a casino?

No, Towneplace Suites By Marriott doesn't have a casino.

Is there an indoor pool at Towneplace Suites By Marriott?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Towneplace Suites By Marriott?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as a free daily breakfast.

Are there hot tubs at Towneplace Suites By Marriott?

No, there isn't a spa tub at this hotel.

Does Towneplace Suites By Marriott feature a restaurant that includes a breakfast menu?

Yes, Towneplace Suites By Marriott serves free buffet breakfast each morning from its snack bar.

Does Towneplace Suites By Marriott allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Towneplace Suites By Marriott for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at Towneplace Suites By Marriott?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Towneplace Suites By Marriott?

The closest major airport to Towneplace Suites By Marriott is Preston Smith Intl. Airport (LBB), which is 13.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Towneplace Suites By Marriott?

No, there aren't any guestrooms at Towneplace Suites By Marriott that offer a balcony.

Towneplace Suites By Marriott Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 296 reviews
Rating 8 - Good. 84 out of 296 reviews
Rating 6 - Okay. 42 out of 296 reviews
Rating 4 - Poor. 22 out of 296 reviews
Rating 2 - Terrible. 28 out of 296 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zayda

Liked: Cleanliness, staff & service, amenities
Very courteous staff and the room was spotless. 2 bedroom suite had great space
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Yes room was nice only thing was awaken from my sleep by firealarm
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean , breakfast could have been better . The room I booked was not the room I received
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jun 2025
Verified

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Afternoon and evening staff were great! The morning person seemed busy telling all her problems to the woman cleaning up the breakfast area. Truly unprofessional.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
pool and gym weren't open but otherwise was a great stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has several problems. (1) The staff wasn't willing to let us in a half hour before check-in, even though other people right after us, before check-in, were able to check in. (2) The breakfast was really poor quality. We even heard the check-in clerk at the time telling another worker that she couldn't wait to get another job. (3) Housecleaning tried to bust our door down without a single knock to clean at 9 AM. They almost busted the latch that was on our side of the door. They ignored the do not disturb sign on the door. Worse, about 45 minutes later, a second person knocked and asked to houseclean. At least, they knocked. Must of 'heard' me talking to the last person. (4) The heater/AC did not work. You either froze or sweated to death, constantly on. (5) When we were allowed to check-in they told us all they had were first floor vacancy which was apparently a lie, since later that night, there were only 3-4 cars in the parking lot. (6) They had no bar soap available to wash your hands. Even at the desk, they had none available. They told us to use dish soap. A good hotel would have found an empty room and got some. But, hey the toilet worked and we had toilet paper. But, we were not impressed with the service, the hotel, or the room. Suggest you don't go there, until something improves in their management. The owners of Marriott wouldn't be impressed with this location if they went thru what we went through.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Linda

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Stayed 2 nights in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches and was very mugging in the lobby.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!
Stayed 2 nights in Dec 2020
Verified

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still waiting.

Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Chrysta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ave our room away

We paid for our room and got a call saying they gave our room away and had no more rooms for us
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Traveler3g

Disliked: Staff & service
First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.
Stayed 1 night in Jul 2020

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