SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel with free breakfast, near Texas Tech University

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Welcome to the SureStay Plus Hotel, featuring a modern entrance with a curved overhang and convenient parking options.

Relax in this stylish living room with a curved sofa, round ottoman, and large flat-screen TV.

Relax by the rectangular pool surrounded by lounge chairs and enjoy the fresh air.

Two single beds with matching headboards and a central seating area with desk and chair.

Relax outdoors in this shaded patio area, complete with a dining table and comfortable seating for six.

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Parking available
Pool
Pet friendly
Gym

Explore the area

3901 19th Street, Lubbock, TX, 79410

Covenant Lakeside Hospital
‪5 min walk‬
University Medical Center
‪2 min drive‬
Texas Tech University
‪2 min drive‬
Lubbock, TX (LBB-Preston Smith Intl.)
‪13 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Wonderful

Sleeps 3
1 King Bed

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Good

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Exceptional

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Good

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Very good

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Excellent

Sleeps 2
1 King Bed

About the neighborhood

Lubbock

SureStay Plus Hotel by Best Western Lubbock Medical Center places you within a 10-minute stroll of Covenant Lakeside Hospital and Maxey Park. This hotel has 112 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

Covenant Lakeside Hospital - 5 min walk - 0.3 miles
United Supermarkets Arena - 15 min walk - 0.8 miles
University Medical Center - 2 min drive - 1.2 miles
Texas Tech University - 2 min drive - 1.0 mile
Jones AT&T Stadium - 2 min drive - 1.9 miles

Getting around

Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪Sonic Drive-In - ‬3 min drive
‪Rosa's Café & Tortilla Factory - ‬3 min drive
‪Pizza Hut - ‬11 min walk
‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel with free breakfast, near Texas Tech University

At SureStay Plus Hotel by Best Western Lubbock Medical Center, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

50-inch TVs come with satellite channels, and guests can stay connected with WiFi. Along with relaxing touches like hydromassage showers and spring water baths, bathrooms offer hair dryers and free toiletries. Sitting areas, free local calls, and desks are also standard.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$68 nightly

Aug 10 - Aug 11

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
RV/bus/truck parking on site

Food and drink

Free continental breakfast available daily
A bar/lounge

Things to do

Gym
Outdoor pool

Family friendly

Free rollaway/extra bed
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Business services

2 meeting rooms
Business center
Conference space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Spring water bathtub
Towels provided

Entertainment

50-inch TV with satellite channels

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Laptop workspace
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM

Early check-in subject to availability

An early check-in fee will be charged

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 15 per pet, per night, plus a deposit of USD 100 per stay
Pet weight must not exceed 80 lbs per pet
Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 4:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

The seasonal pool is open from April to August.
Pool access available from 10:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Baymont Inn Hotel Lubbock

Baymont Inn Lubbock

Best Western Plus Palms Hotel Lubbock

SureStay Plus Hotel Best Western Lubbock

SureStay Plus Best Western Lubbock

Baymont Inn Suites Lubbock

SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Lubbock Medical Center?

This hotel is located in Lubbock, a short 18-minute walk from United Supermarkets Arena and also 10 minutes on foot from Maxey Park. You'll also find Jones AT&T Stadium and Alamo Drafthouse Cinema within a short drive.

Will I be able to park at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center include a casino at the property?

No, SureStay Plus Hotel by Best Western Lubbock Medical Center doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from April until August.

What do couples enjoy most about SureStay Plus Hotel by Best Western Lubbock Medical Center?

Couples staying at this hotel will appreciate amenities like a spring water bath as well as a bar and an outdoor pool.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western Lubbock Medical Center offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western Lubbock Medical Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Plus Hotel by Best Western Lubbock Medical Center for a fee of USD 15 per pet, per night. A deposit of USD 100 per stay is collected.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Lubbock Medical Center?

The closest major airport to SureStay Plus Hotel by Best Western Lubbock Medical Center is Preston Smith Intl. Airport (LBB), which is 8.8 mi away (13 minutes by car).

Are there rooms with balconies at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, at SureStay Plus Hotel by Best Western Lubbock Medical Center, there aren't any guestrooms that list a balcony.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Sonya

Traveled with partner

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was all good

Stayed 1 night in Apr 2025

10/10 Excellent

Cyndi

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

DOLORES

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

6/10 Okay

Ramani

Traveled with pets, Traveled with family

Apr 6, 2025

Disliked: Staff & service, property conditions & facilities

Property is not well maintained. There was gas smell leak. Breakfasts is very poor quality and have less choice.

Stayed 1 night in Apr 2025

10/10 Excellent

Desiree

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a great and peaceful stay

Stayed 3 nights in Apr 2025

8/10 Good

James

Apr 5, 2025

Liked: Cleanliness

Polite, clean.

Stayed 1 night in Apr 2025

6/10 Okay

Amirali

Apr 2, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Apr 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Jeanna

Business traveler

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had microwave refrigerator blow dryer ironing board and iron plus even a coffee maker ♡♡♡♡ As well as washer/dryer in ice machine area

Stayed 1 night in Mar 2025

10/10 Excellent

TERESA

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

A budget friendly place close to the Texas Tech campus. Nice breakfast.

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Everything was average but for the price point average is what i expected. What I didnt expect was how bad breakfast was. The hot food was cold, eggs potatoes and sausage, the potatoes still frozen. I informed the staff hopefully they get that corrected. A plus was the bar on the 2nd floor, if you want some place to have a drink or 2 in the evening. Bar staff was cool and drink prices are average. Close to a few small restaurants and a dollar tree next door. We all shop at dollar tree so thats a plus.

Stayed 2 nights in Mar 2025

6/10 Okay

Dalton

Business traveler

Mar 10, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Jose Luis

Mar 10, 2025

Disliked: Cleanliness, property conditions & facilities

I didn’t like that the back entrance smelt like weed so did the elevator. And we found a roach in our bathroom

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel with easy access to the University. Lots of restaurants in the area. Very happy with my stay. The breakfast could be longer on the weekends though. That's my only complaint.

Stayed 1 night in Mar 2025