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Recent guest reviews

The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!

Clean and helpful friendly staff good service good food was the best place

This could be the worst hotel I ever stayed at! I couldn’t check cause their systems was down. They gave me a room where someone else was staying in. I never write reviews but this place was horrible.

Exelente servicio m encanto lo recomiendo yes si ok

The hotel is clean and the staff is friendly and helpful the only problem is how old the hotel is

It is disgusting and smells like mold. The rooms smell like smoke and they are stuffy. Our floor was soaking wet from bathroom water.

INDUSTRIAL area for sure! Glad we had business around the corner. Would not recommend for families. Parking is horrific with limited spaces. Breakfast was sad, we ate outside the hotel at other restaurants. Staff was lovely. No security lock on door or a "do not disturb" sign available, so housekeeping tried to come right in 3 times before 8am! Shower did not drain. Entire facility smells like weed, not cool with teenagers staying with you. No screens on windows and people out on the roof smoking weed in the middle of the night. A bit expensive for such a run down place.

Hotel location is great! But hotel rooms decor/ambiance feels depressing

The check-in process was okay, I tried calling prior to checking in to inquire about breakfast and other questions, and nobody picked up the phone. My expectations of clean room was not met. Renovations could be made.

Convenient for my purposes. No grocery stores around. Not many food establishments in the area

.Good location for my needs This was a business trip

With our booking we were told to have given continental breakfast but it was horrible. They did not have anything there .

Had to wait a few minutes but other than that it was okay

terrible breakfast. close to highway only good thing. overcrowded parking, bad elevators. room stinks

Place nds more improvement in the cleaning dept.. for 80. $ a night is worth the stay..

The whole floor had a terrible odor. They have not returned my call to deal with the double charge they put on my card. It's going to be a week

Telegraph Road Montebello CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • Onsite dining

Located in South Montebello, Quality Inn & Suites Montebello - Los Angeles is within a few miles (5 km) of popular sights such as Commerce Casino and Citadel Outlets. This 149-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

All 149 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard.


Property features

Guests staying at Quality Inn & Suites Montebello - Los Angeles enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa Bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non-Smoking

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn & Suites Montebello - Los Angeles

Everyone (16) Couples (1) Family (8)
3
Everyone

By on Sep 29, 2020

Review comment responded on Oct 1, 2020

thank you for your feedback!

1
Partner Couples

The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!

By on May 15, 2020

Review comment responded on May 15, 2020

Thank you for your feedback our team will work on fixing the issues mentioned.

5
Family with small children Family

Clean and helpful friendly staff good service good food was the best place

By on Mar 11, 2020

Review comment responded on Mar 20, 2020

Thank you so much for your feedback, we hope to see you again soon!

1
Friends Family

This could be the worst hotel I ever stayed at! I couldn’t check cause their systems was down. They gave me a room where someone else was staying in. I never write reviews but this place was horrible.

By on Mar 7, 2020

Review comment responded on Mar 20, 2020

Thank you very much for your feedback. We apologize for the inconveniences you faced before checking in. Unfortunately our Choice System was down during the time of your arrival and we will be working with our team to better prevent issues the next time they are down.

4
Everyone

By on Nov 23, 2019

Review comment responded on Dec 19, 2019

Thank You

5
Family Family

Exelente servicio m encanto lo recomiendo yes si ok

By on Jul 23, 2019

3
Family with small children Family

The hotel is clean and the staff is friendly and helpful the only problem is how old the hotel is

By on Jul 8, 2019

Review comment responded on Aug 14, 2019

Cris, Thank you for taking the time to write a review of your stay. We hope to see you again soon!

5
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

Hello, We appreciate the review. We hope to see you soon.

1
Family Family

It is disgusting and smells like mold. The rooms smell like smoke and they are stuffy. Our floor was soaking wet from bathroom water.

By on May 6, 2019

Review comment responded on May 13, 2019

Hi Ann, We appreciate your time in giving us a review. We are sorry to hear about your stay. We have worked with the issue you experienced and has been solved. Hope you give us another opportunity in the near future to provide you with superior service.

3
Family

INDUSTRIAL area for sure! Glad we had business around the corner. Would not recommend for families. Parking is horrific with limited spaces. Breakfast was sad, we ate outside the hotel at other restaurants. Staff was lovely. No security lock on door or a "do not disturb" sign available, so housekeeping tried to come right in 3 times before 8am! Shower did not drain. Entire facility smells like weed, not cool with teenagers staying with you. No screens on windows and people out on the roof smoking weed in the middle of the night. A bit expensive for such a run down place.

By , from Phx, AZ on Mar 13, 2019

Review comment responded on Mar 26, 2019

Hello, We appreciate your time in giving us a review. We are sorry to hear about your stay. We will work hard to fix the issue you experienced. We hope to see you soon.

Quality Inn & Suites Montebello - Los Angeles

7709 Telegraph Road, Montebello, CA 90640
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