Most of the staff were kind however masks weren’t reinforced. Had to constantly ask for utilities (towels toilet paper). Curtain was stained, window screens had holes, walls are thin therefore you could hear what was going on in the room next door. There were also cockroaches. I do not recommend this hotel.
Not now
I’m this place is not hot water after 4:00pm, is not hot breakfast, dated place, smoking free is not true, clean rooms every 3days. Not to recomendable place. Very upset. Don’t waste you money.
The pictures did not reflect what was actually our hotel. The walls, carpet, door knobs were dirty. The clock was not working. The toilet paper holder fell apart. I thought by spending an extra $20 would get me a decent hotel but I was totally wrong. I should have drove a little further out to get a nicer hotel. Would not recommend this hotel.
Good
Dated property in need of work. No hot water in the morning
A little dated property. Expensive for the condition of the property.
The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!
Clean and helpful friendly staff good service good food was the best place
This could be the worst hotel I ever stayed at! I couldn’t check cause their systems was down. They gave me a room where someone else was staying in. I never write reviews but this place was horrible.
Exelente servicio m encanto lo recomiendo yes si ok
The hotel is clean and the staff is friendly and helpful the only problem is how old the hotel is
It is disgusting and smells like mold. The rooms smell like smoke and they are stuffy. Our floor was soaking wet from bathroom water.
INDUSTRIAL area for sure! Glad we had business around the corner. Would not recommend for families. Parking is horrific with limited spaces. Breakfast was sad, we ate outside the hotel at other restaurants. Staff was lovely. No security lock on door or a "do not disturb" sign available, so housekeeping tried to come right in 3 times before 8am! Shower did not drain. Entire facility smells like weed, not cool with teenagers staying with you. No screens on windows and people out on the roof smoking weed in the middle of the night. A bit expensive for such a run down place.
Hotel location is great! But hotel rooms decor/ambiance feels depressing
Located in South Montebello, Quality Inn & Suites Montebello - Los Angeles is within a few miles (5 km) of popular sights such as Commerce Casino and Citadel Outlets. This 149-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect to find 32-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, microwaves, and coffee makers are other standard amenities.
Guests staying at Quality Inn & Suites Montebello - Los Angeles enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Most of the staff were kind however masks weren’t reinforced. Had to constantly ask for utilities (towels toilet paper). Curtain was stained, window screens had holes, walls are thin therefore you could hear what was going on in the room next door. There were also cockroaches. I do not recommend this hotel.
Not now
We appreciate your feedback!
We appreciate your feedback!
I’m this place is not hot water after 4:00pm, is not hot breakfast, dated place, smoking free is not true, clean rooms every 3days. Not to recomendable place. Very upset. Don’t waste you money.
Apologies for not making your stay a great one. Thanks for your feedback!
The pictures did not reflect what was actually our hotel. The walls, carpet, door knobs were dirty. The clock was not working. The toilet paper holder fell apart. I thought by spending an extra $20 would get me a decent hotel but I was totally wrong. I should have drove a little further out to get a nicer hotel. Would not recommend this hotel.
We apologizer for failing to exceed your expectations and reach out to apologize. We will use your feedback and better ourselves every day. Thanks!
Good
Thanks for your feedback!
Dated property in need of work. No hot water in the morning
We apologize for the issues you experienced. We appreciate you taking the time to provide us with feedback and will pass it along to better our hotel. Thanks for staying with us, we hope to see you again soon!
A little dated property. Expensive for the condition of the property.
Thank you.
thank you for your feedback!
The toilet didn’t work, no toilet paper, no hot water, the screen was open. Manager Angela Wong offered NO compensation. BAD customer service!!
Thank you for your feedback our team will work on fixing the issues mentioned.
Hi Jose, Thank you for taking the time to write us a review. Your feedback is very valuable to us as we strive to improve with each and every stay. I will also share your feedback with management to make improvements. Hope to see you again soon!