Was going here quite frequent till the customer service went awful they started becoming angry when I’d pay through hotel services like this one then giving my partner problems when they told me just show up instead and match the price and refused for him and multiple times wasn’t friendly upon him arriving and checking in. My last two visits I was put in the same dirty hotel with an ass stain on the sheets and bathroom floor and toilet dirty I feel after I kept staying there I was given the dingy gross room unfortunate because it was so convenient you would think they’d give better customer service to those who stay often.
1. after checking in we received a less than friendly call saying they did allow pets. we were traveling with an emotional support dog. 2. the lighting in the room was all controlled from one switch which meant that you either had full light or none. made it kind of hard for one person to sleep and one to read. 3. the pillows were very big/tall and very hard. tried to sleep without and with and got a very stiff neck either way. 4. there was 1 clothe hanger in the room. 5. the smoke alarm twerped aprox. every 10 min. throughout the night. 6. when informing the management the next morning about the smoke alarm, we were coldly told 'you should have called us' we did not feel welcome and though the place was clean it was not satisfactory. we will not return.
Oak Park Motel is a short stroll from Duarte Sports Park and Monrovia Historical Museum. The 28 rooms at this motel include refrigerators, microwaves, and flat-screen TVs.
Guests can expect free WiFi and 44-inch flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and hair dryers.
Oak Park Motel features free WiFi in public areas and a vending machine. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Was going here quite frequent till the customer service went awful they started becoming angry when I’d pay through hotel services like this one then giving my partner problems when they told me just show up instead and match the price and refused for him and multiple times wasn’t friendly upon him arriving and checking in. My last two visits I was put in the same dirty hotel with an ass stain on the sheets and bathroom floor and toilet dirty I feel after I kept staying there I was given the dingy gross room unfortunate because it was so convenient you would think they’d give better customer service to those who stay often.
1. after checking in we received a less than friendly call saying they did allow pets. we were traveling with an emotional support dog. 2. the lighting in the room was all controlled from one switch which meant that you either had full light or none. made it kind of hard for one person to sleep and one to read. 3. the pillows were very big/tall and very hard. tried to sleep without and with and got a very stiff neck either way. 4. there was 1 clothe hanger in the room. 5. the smoke alarm twerped aprox. every 10 min. throughout the night. 6. when informing the management the next morning about the smoke alarm, we were coldly told 'you should have called us' we did not feel welcome and though the place was clean it was not satisfactory. we will not return.
