4/10 Poor
Biscuit
Traveled with family and small children
Apr 21, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Let me start by saying I was traveling with my 7yr daughter for spring break to take her to Universal Studios Hollywood for her first time. I've traveled to Southern California many times and stayed all over and know what the locations and neighborhoods are like of where I'm booking. Location is good and was the least of the issues.
Booked for 3 nights and couldn't of asked for a better location or price. But that's was about it. Floors were dirty and had stains and crumbs all over. Not swept or mopped. The shower was dirty with what looked like dried throwup on the walls and shower floor. No toilet paper, nowhere to hang your towels and housekeeping never came to clean or replenish all 3 nights. The bed had 3 thin sheets with no blaket/comforter and 2 pillows that the cleaning lady brought to the room before we received our room key. TV didn't work and nowhere to put your luggage or things as the rooms didn't have any kind of table or chairs and no garbage can besides the little one in the bathroom that was never emptied.
Upon checking in, the owner was wanting to run my card to pay for the room that I had already booked and paid for online a week prior. They never asked for a credit card deposit (as listed online). Can be loud and parking is open to what's available and pull up to your room as it more of a motel than hotel.
I walked out the second morning to a man in the parking lot with no pants on and just a shirt going through his things to get dressed for the day.
Biscuit
Stayed 3 nights in Apr 2025