Longview Express Inn2.5 out of 5.0
Recent guest reviews
My husband and I just stayed there one night, but loved our newly renovated, 3rd floor room. Very clean, nicely done, fantastic pillows! Apparently, the 3rd floor renovations were completed, hence the newness of it all. They have a long ways to go, in order to complete the entire job, but we were impressed, so far. It is now called the Longview Inn, and will eventually be a Best Western. I hope they keep the present young lady who checked us in, and that it remains pet friendly. She was so friendly, and we are always happy when a clean, well appointed room, welcomes our lovely dog.
Despite this The staff was courtesy and helpful. I experienced a problem with the electronic key not opening the door. The room was clean and the price was right. Just keep in mind you will experience noise from the ongoing construction. I would return though.
This Holliday Inn Express is going through some needed renovations and has caused some discomforts such as a musky, damp smell on upper floor areas. Be sure to check your room before you move into it for the night. The desk staff was very helpful in moving some of our family to other rooms. Breakfast was fair considering the scrambled eggs were cold and the biscuits were overbaked on the bottoms beyond the ability to cut them with the plastic tableware.
I just want to say that I am very impressed with the customer service and cleanliness of the hotel. I have always been a fan of Holiday Inns but this has been the best visit! Special thank you to Aarynn who was at the front counter, very professional! We came with 18 of us in the group and he went above and beyond to make sure we were taken care of! Great staff! Breakfast was great! The young lady in charge of breakfast was very nice and made sure we had everything we needed!
I want to tell of my experience at holiday inn express. I've had to stay at this hotel for like a month due to the fact that I am moving. So the experience is stressful already! The staff at the hotel has made me feel like I've been at home as much as possible. They have been so nice! Morning and night!!!!! The staff has greeted me with warm and friendly faces! I'm going to miss them all when I leave!!! Thank you all at holiday innexpress! Thank you nikki who has been amazing! So sweet and took all my reservation information without fault. She's also provided much comedic relief when I needed it! Thank u nikki!!! Aaron who is super friendly no matter what time of day!! He's been amazing!! Love him!!! Maya has been a complete doll!! Very professional. Karrington has been a real keeper too! Great staff!!!! Thank you all for your kindness. One more thing.. the breakfast is quite good! Both ladies have been amazing! Thank you Allison and azalea!!
Karrington Jones has helped me over the last two years when we have annual staff conferences at this location. She is always smiling and offering to help any way we need help. Due to work, this location is very convenient. Great breakfasts and friendly staff.
The front desk employee Aaryn was very accommodating. He was able to move us to a different room because I felt the AC wasn't cooling enough. And was very helpful and kind. I will say though this location is alittle out dated. A remodel would should be highly considered.
My name is Miss Lynch I had a wonderful stay at Holiday Inn Express with Aaron Richardson there Aaron Richardson work really hard to please his customers he was very polite in a very nice young man thank you Aaron Richardson for making my stay such a pleasant one
I stayed one night at the Holiday Inn Express while my AC was being repaired. The room was clean with a comfortable bed and nice, cool air. I was most impressed with the service. I wasn't in the best mood when I arrived but the young man at the desk, Aaryn was just what the doctor ordered. He was smiling, friendly and he made me laugh. He made sure I had everything I needed.
Our stay was amazing. We were greeted by a smiling face, the young man behind the counter, Aaryn. He treated us as if we were family. He was very insightful with nearby attractions we were looking for. He met the needs of our stay without any questions (extra pillow & towels). The hotel itself was very quiet, clean, and home-ish. We travel often, and this was by far our favorite place we have stayed thus far. Thank you Aaryn for being a delight and making our stay wonderful. All employees should have the energy and eagerness like you!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Longview Express Inn is located 1.9 mi (3.1 km) from LeTourneau University and within a 10-minute drive of Kilgore College Longview. This 90-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Longview Museum of Fine Arts and Gregg County Historical Museum are also within a 15-minute drive of this Longview hotel.
Start your day off right with a free buffet breakfast.
Longview Express Inn's 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect wired Internet, free WiFi, and flat-screen TVs with cable channels and DVD players. Free newspapers, free local calls, and free bottled water are also available.
At Longview Express Inn, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 86 reviews