First of all the Hotel took a £100.00 deposit before they let us check into the hotel. After two weeks, they have still not returned the deposit. Stay away from this hotel. They're not honest people. If they ask for deposit. Walk out the door.
no good
Located in Valentines, Cranbrook Hotel is within a 15-minute drive of popular attractions such as ExCeL Exhibition Centre and Thames River. This 60-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
Guests can expect free WiFi and LCD TVs with digital channels. Coffee makers and phones are also standard.
Cranbrook Hotel offers free WiFi in public areas and a meeting room. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
First of all the Hotel took a £100.00 deposit before they let us check into the hotel. After two weeks, they have still not returned the deposit. Stay away from this hotel. They're not honest people. If they ask for deposit. Walk out the door.
no good
Dear JohnCranbrook Hotel has a policy of taking a REFUNDABLE security deposit of 100.00 as a pre authorisation on a debit or credit card on check in.We have not charged your card so you will not see the 100.00 charge on your bank statement when you bank releases the security deposit in line with their policy. Your bank will confirm this if you contact themWe are happy to discuss this with you if you need any further explanationRegardsCranbrook Hotel