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Cranbrook Hotel

2.5 star property

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Photo gallery for Cranbrook Hotel

Iron/ironing board, free WiFi
Lobby
Exterior
Restaurant
Reception

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22-24 Coventry Road, Ilford, England, IG1 4QR
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, South Park
    ‪20 min walk‬
  • Airport, London (LCY-London City)
    ‪19 min drive‬

Room options

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi

Triple Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | Iron/ironing board, free WiFi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Ilford

Located in Valentines, Cranbrook Hotel is within a 15-minute drive of popular attractions such as ExCeL Exhibition Centre and Thames River. This 60-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Valentines Park - 3 min walk - 0.2 miles
  • Exchange Ilford - 3 min walk - 0.2 miles
  • Ilford Cricket Club - 8 min walk - 0.5 miles
  • Kenneth More Theatre - 9 min walk - 0.5 miles
  • South Park - 20 min walk - 1.1 miles

Getting around

  • Gants Hill Underground Station - 3 min drive
  • Ilford Station - 7 min walk
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬4 min walk
  • ‪Jono's - ‬7 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪The Urban Chocolatier - ‬6 min walk

About this property

Cranbrook Hotel

Guests of Cranbrook Hotel enjoy free WiFi in public areas, a meeting room, and a banquet hall. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and LCD TVs with digital channels. Coffee makers and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford

Frequently asked questions

Is free cancellation available at Cranbrook Hotel?

Cranbrook Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do near Cranbrook Hotel?

This hotel is situated in Valentines, close to ExCeL Exhibition Centre, O2 Arena, and Westfield Stratford City. You'll also find Thames River and London Stadium within a short drive.

Is parking available on site at Cranbrook Hotel?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Cranbrook Hotel feature a casino at the property?

No, Cranbrook Hotel doesn't have a casino.

Will I find an indoor pool at Cranbrook Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Cranbrook Hotel?

No, this hotel doesn't have a spa tub.

Does Cranbrook Hotel feature a restaurant that includes a breakfast menu?

No, Cranbrook Hotel doesn't have a restaurant that serves breakfast.

Will Cranbrook Hotel allow pets to stay for free?

No, pets aren't allowed at Cranbrook Hotel.

Does Cranbrook Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Cranbrook Hotel?

The closest major airport to Cranbrook Hotel is London City Airport (LCY), which is 6.5 mi away (12 minutes by car). Another top airport is Stansted Airport (STN), which is located 28.2 mi away (41-minute drive).

Are there rooms with balconies at Cranbrook Hotel?

No, there aren't any guestrooms with balconies at Cranbrook Hotel.

Cranbrook Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 167 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 232 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 181 out of 1001 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Was a pleasant stay, easy check in, comfortable room, only annoying thing is going back out to the car to put a piece of paper inside for parking
Stayed 1 night in Nov 2025

8/10 Good

S

Liked: Amenities
Everything was fine except for the carpet, which needs to be steam cleaned or replaced
Stayed 3 nights in Nov 2025

10/10 Excellent

Sotero

Stayed 1 night in Nov 2025

6/10 Okay

Kirsty

Traveled with family
Disliked: Staff & service, amenities
Front desk staff abroupt and rude. Parking can be difficult, if there isnt any space you will need to look on a side street. Room was small could be updated, bathroom is more of a shower room not suitable for larger people the shower was over filling due to the drainage so the shower had to be turned off to allow the walter build up to go down before finishing your shower, towels could be bigger but that os a preference. We was woken up by staff banging the door wanting to clean our room an hour before check out.
Stayed 1 night in Nov 2025

6/10 Okay

Stan

Disliked: Cleanliness, property conditions & facilities
Waited to park at the front as I was unaware there was parking at the back. Very basic hotel but had a comfortable night sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Damir

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 3 nights in Nov 2025

6/10 Okay

S

Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Very friendly staff,room was clean and nice
Stayed 1 night in Oct 2025

2/10 Terrible

Shyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden fees not mentioned in booking £100 deposit required despite already paying in full deposit needs to be paid on credit card also.
Stayed 2 nights in Oct 2025

4/10 Poor

Kareem

Stayed 1 night in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Susan

Traveled with group
Disliked: Amenities
Parking was adequate. Room very basic. Further from underground than stated. 30 minute walk. After 1 week still waiting for £100 security deposit ! When rang automated service advised can take up to 3 weeks to refund. Not acceptable.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

SAMUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room . Comfortable bed. Friendly and professional staff . Good value budget hotel . Would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Shume

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sohaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Damián

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

samuel

Liked: Cleanliness
Stayed 3 nights in Sep 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Disliked: Amenities
When I realized this hotel was 28 miles from Stansted Airport, I wanted to cancel the reservation. But I was told I would forfeit the cost. I used a Garmen to drive to this address, but it took me some 30 minutes to find it, due to the crowded, narrow streets. I felt like I was driving in a city in Asia. Staff said I should park my car in the basement, but It took some 20 minutes to back out, with 2 staff members helping. The room was clean, but I would not recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

RAJAT

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service was good and the staff were well behaved and professional
Stayed 8 nights in Aug 2025

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean nice size room quite rooms refreshed daily close to town centre.
Stayed 3 nights in Aug 2025

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