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Best Western Greater London Hotel

3.0 star property

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Photo gallery for Best Western Greater London Hotel

A modern cafe with a display case of pastries, a menu board, and a counter with a coffee machine.
Desk, blackout drapes, iron/ironing board, free WiFi
A modern bathroom with a white sink, a glass shower enclosure, and a wooden door.
Property amenity
A reception desk with a cityscape poster, a sign for the conference hall, and a reception area with a plant and a table.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
60 Cranbrook Road, Ilford, England, IG1 4NH
  • Place, Exchange Ilford
    ‪3 min walk‬
  • Place, Valentines Park
    ‪3 min walk‬
  • Place, South Park
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪119 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a wooden wardrobe, a coat rack, and a thermostat.

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, white bedding, and a visible power outlet.

Family Room, Multiple Beds, Non Smoking

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

A hotel room with a large bed, two armchairs, a small round table, and a view of the city through sheer curtains.

Standard Apartment, Multiple Beds, Non Smoking, Balcony

  • City view
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

A modern hotel room with a large bed, a sofa, a desk, and a mirror.

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • City view
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Ilford

Located in Valentines, Best Western Greater London Hotel is within a 10-minute drive of popular attractions such as ExCeL Exhibition Centre and River Thames. This 3-star hotel has 41 rooms and welcomes guests with a coffee shop/cafe, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Exchange Ilford - 3 min walk - 0.2 miles
  • Valentines Park - 3 min walk - 0.2 miles
  • Cineworld London - Ilford - 9 min walk - 0.5 miles
  • Kenneth More Theatre - 11 min walk - 0.6 miles
  • South Park - 4 min drive - 1.1 miles

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Dixy Chicken - ‬4 min walk
  • ‪The Urban Chocolatier - ‬1 min walk
  • ‪Jono's - ‬2 min walk

About this property

Best Western Greater London Hotel

Guests of Best Western Greater London Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and access to locker space. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guests can stay connected with free WiFi and wired Internet. Other standard amenities include coffee makers, desks, and free toiletries. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (431 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

What's there to do within easy reach of Best Western Greater London Hotel?

This hotel is situated in Valentines, close to ExCeL Exhibition Centre, The Arena, and Westfield Stratford City. You'll also find River Thames and London Stadium within a short drive.

How much does it cost to stay at Best Western Greater London Hotel?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Jun 21, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Greater London Hotel?

No, there isn't parking at this hotel.

Does Best Western Greater London Hotel have a casino on the premises?

No, Best Western Greater London Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Greater London Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Greater London Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a coffee shop/cafe and a 24-hour front desk.

Are there hot tubs at Best Western Greater London Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Greater London Hotel have a restaurant with a breakfast menu?

Yes, Best Western Greater London Hotel serves to-go breakfast each morning for a surcharge from its cafe.

Will Best Western Greater London Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Greater London Hotel.

Are there connecting rooms at Best Western Greater London Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Greater London Hotel?

The closest major airport to Best Western Greater London Hotel is London City Airport (LCY), which is 6.1 mi away (19 minutes by car). Another top airport is Stansted Airport (STN), which is located 28.8 mi away (37-minute drive).

Can I book a room with a balcony at Best Western Greater London Hotel?

No, there aren't any guestrooms with balconies at Best Western Greater London Hotel.

Best Western Greater London Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 344 reviews
Rating 8 - Good. 119 out of 344 reviews
Rating 6 - Okay. 70 out of 344 reviews
Rating 4 - Poor. 33 out of 344 reviews
Rating 2 - Terrible. 37 out of 344 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town easy parking overnight
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Rikki

Disliked: Amenities
Hotel is average - good location - friendlyish staff - rooms dated,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner is gluten free and they give her a freshly cooked breakfast and toast as the hot breakfast is a buffet service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ramesh Prasad

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel we enloyed during ours stay all great
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

GIFT

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good . Staff were good. There is too much noise from the street at night for rooms facing the street
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was amazing. They all went above and beyond. The breakfast was fantastic. Location was close to many stores and subway.Great value.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Stayed 2 nights in Nov 2025
Verified

8/10 Good

A R Ashiqur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Trilok

Liked: Staff & service
Budget hotel and you get the feeling all the way. Bed linen were crisp so a 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina Fong Ting Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff who are flexible to accommodate customers needs.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Jodie

Liked: Staff & service
Quality of the hotel is reflected in the price. Staff however were helpful, polite and courteous. If I needed a hotel in this area I would use this hotel again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ben

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025
Verified

8/10 Good

Andrzej

Liked: Cleanliness, amenities, property conditions & facilities
All good except it takes them a while to refund/unblock "breakage deposit" after check out
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ibrahim

Disliked: Cleanliness, amenities, property conditions & facilities
Just okay room
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Steve

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Finlo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All new rooms and very clean. Still waiting for release of our deposit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff Very clean We stayed overnight to make a busy weekend in London,Perfect for the price. Close to Ilford station so the use of the Elizabethan line came in handy. Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Stayed 7 nights in Aug 2025