Best Western Greater London Hotel

Hotel in Ilford with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Standard Room, 1 Twin Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Free WiFi
Business services

Explore the area

60 Cranbrook Road, Ilford, England, IG1 4NH

Place, ExCeL Exhibition Centre
‪9 min drive‬
Place, Westfield Stratford City
‪12 min drive‬
Place, O2 Arena
‪13 min drive‬
Airport, London (LCY-London City)
‪10 min drive‬

Room options

Combined shower/tub, free toiletries, towels

Standard Room, 1 Twin Bed, Non Smoking

Very good

97 sq ft
City view
Sleeps 1
1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

Good

129 sq ft
City view
Sleeps 2
1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

140 sq ft
City view
Sleeps 2
2 Twin Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

Exceptional

161 sq ft
City view
Sleeps 4
2 Double Beds

Family Room, Multiple Beds, Non Smoking

172 sq ft
City view
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Apartment, Multiple Beds, Non Smoking, Balcony

City view
Sleeps 8
2 King Beds

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

City view
Sleeps 7
3 Double Beds and 1 Twin Bed

Standard Room With Double Bed-Non-Smoking

Sleeps 2

Family Room

Sleeps 4

Standard Room With Single Bed, Non-Smoking

Sleeps 1

Bathroom | Combined shower/tub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

Sleeps 3

About the neighborhood

Ilford

Located in Valentines, Best Western Greater London Hotel is within a 10-minute drive of popular attractions such as ExCeL Exhibition Centre and Thames River. This 3-star hotel has 41 rooms and welcomes guests with a coffee shop/cafe, free in-room WiFi, and a 24-hour business center.

What's nearby

Queen Elizabeth Olympic Park - 9 min drive - 5.4 miles
ExCeL Exhibition Centre - 9 min drive - 5.6 miles
Westfield Stratford City - 12 min drive - 6.4 miles
London Stadium - 12 min drive - 6.6 miles
O2 Arena - 13 min drive - 8.0 miles

Getting around

Gants Hill Underground Station - 2 min drive
Ilford Station - 3 min walk
London City Airport (LCY) - 19 min drive

Restaurants

‪The Great Spoon of Ilford - ‬1 min walk
‪Costa Coffee - ‬4 min walk
‪Saravanaa Bhavan - ‬1 min walk
‪The Urban Chocolatier - ‬1 min walk
‪Jono's - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel in Ilford with a 24-hour business center and a 24-hour front desk

Guests of Best Western Greater London Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and access to locker space. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Guests can stay connected with free WiFi and wired Internet. Other standard amenities include coffee makers, desks, and free toiletries. Housekeeping is available on request.

Similar properties

Free WiFi
Breakfast available
Business services
Room service

$70 nightly

Nov 19 - Nov 20

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
A coffee shop/cafe
Coffee and tea in common areas

Things to do

TV in common areas

Conveniences

24-hour front desk
Lockers
Luggage storage

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business center
Conference center (431 square feet of space)
Coworking space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (48 inch wide door)
Wheelchair accessibility
Wheelchair accessible (may have limitations)

2 buildings
4 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of food locally-sourced
Banquet hall
Double-glazed windows
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

Coffee/tea maker
Electric kettle

Desk
Electrical adapters
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: GBP 100 per accommodation, per stay
Breakage deposit: GBP 100 per stay
A damage deposit of GBP 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for to-go breakfast: approximately GBP 7 for adults and GBP 7 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Long-term renters welcome

This property uses solar energy

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy.
Onsite safety features include a fire extinguisher and a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Long-term renters welcome.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Best Western Greater

Best Western Greater London

Best Western Greater London Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Ilford

BEST WESTERN Greater London Hotel Ilford, Essex

Greater London Hotel Ilford

Best Western Greater London Hotel Hotel

Best Western Greater London Hotel Ilford

Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

What's there to do within easy reach of Best Western Greater London Hotel?

This hotel is situated in Valentines, close to ExCeL Exhibition Centre, O2 Arena, and Westfield Stratford City. You'll also find Thames River and London Stadium within a short drive.

How much does it cost to stay at Best Western Greater London Hotel?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Nov 2, 2025 start from $66.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Greater London Hotel?

No, this hotel doesn't offer parking.

Does Best Western Greater London Hotel have a casino on the premises?

No, Best Western Greater London Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Greater London Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Greater London Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a café and a 24-hour front desk.

Does Best Western Greater London Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Greater London Hotel have a restaurant with a breakfast menu?

Yes, Best Western Greater London Hotel serves to-go breakfast each morning for a surcharge from its cafe.

Will Best Western Greater London Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Greater London Hotel.

Are there connecting rooms at Best Western Greater London Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Greater London Hotel?

The closest major airport to Best Western Greater London Hotel is London City Airport (LCY), which is 6.1 mi away (19 minutes by car). Another top airport is Stansted Airport (STN), which is located 28.8 mi away (37-minute drive).

Are there rooms with balconies at Best Western Greater London Hotel?

No, there aren't any guestrooms with balconies at Best Western Greater London Hotel.

Best Western Greater London Hotel Reviews

7.0

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Jonathan

Traveled with family

Jul 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

8/10 Good

Finlo

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round

Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕

Stayed 1 night in Jul 2025

8/10 Good

Eliezer

Traveled with family

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is a character-limited review. My family recently stayed in room 204 at the Best Western Greater London, from July 7-11. You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops. Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space. No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered. A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window. This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked. Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it.

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen, Swindon

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.

Stayed 3 nights in Jul 2025

6/10 Okay

Scott

Business traveler

Jul 21, 2025

Didn't like the fact I had to pay a£100 deposit even though I had already paid, should have been made clear when booking

Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Traveled with family and small children

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff

Stayed 2 nights in Jul 2025

8/10 Good

angela

Traveled with family

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.

Stayed 2 nights in Jul 2025

2/10 Terrible

Nicholas

Jul 2, 2025

Disliked: Cleanliness

Place has no AC. Difficult to get water or ice. Bedding had hair all in it

Stayed 5 nights in Jun 2025

6/10 Okay

Timothy

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

Staff and service was very good and friendly and prompt check in. It was a hot day and night and the fan in the room was essential in the absence of air-con. Breakfast was terrible so don't bother with that. Otherwise it was a good stay and convenient for the Elizabeth Line.

Stayed 1 night in Jun 2025

10/10 Excellent

Angelina

Jun 27, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless. Highly recommend

Stayed 1 night in Jun 2025

4/10 Poor

Muhammad

Business traveler, Traveled with partner

Jun 15, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The stay was terrible, I did not wanted to stay in the hotel at all and regretted my decision. Giving it 2 star only because of the customer service, the hotel staff were very nice and accommodating. The rooms were extremely sub standard, and we had to change two rooms. The previous rooms did not have working lamps and had a bad smell. Breakfast was not worth having due to very limited options and even the food was not fresh and felt like tinned food. This hotel should not be associated with Best Western in my opinion or rectify their hotel star rating to 2 star.

Stayed 1 night in Jun 2025

6/10 Okay

Luke

Traveled with group

Jun 15, 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

The first room we were given was insanely small, dated & hot and only had fan that went to medium speed alongside a tiny window for ventilation. So we went to reception asking for our money back as we were not comfortable staying at the hotel. However the employee Icrah (apologies if spelt incorrectly or not correct name I can’t remember fully) was most helpful when went downstairs to query about a refund. She showed us 5 other alternative rooms until we were satisfied it was suitable for us & even gave us extra fans and brought up the new keycard to the room for us. For the price it does the job & is extremely however I would only recommend if all you plan to do is sleep there and not spend free time there as it is not the most comforting place to be.

Stayed 2 nights in Jun 2025

6/10 Okay

Freddie

Jun 11, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.

Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Jun 8, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Radi

Jun 6, 2025

Rude staff, arrogant , not willing to help in any way, won’t recommend

Stayed 1 night in Jun 2025

10/10 Excellent

D

Business traveler

Jun 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return.

Stayed 1 night in Jun 2025

6/10 Okay

Yvonne

Business traveler

Jun 4, 2025

Liked: Room comfort

Stayed 1 night in Jun 2025

8/10 Good

Steve

May 31, 2025

Exactly what I we booked and very good value for money 💰

Stayed 2 nights in May 2025

8/10 Good

Rasmus

Traveled with family

May 31, 2025

Liked: Cleanliness, staff & service

Good

Stayed 3 nights in May 2025

2/10 Terrible

Darren

Traveled with family

May 30, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Avoid if you are traveling by car

We arrived to find the Hotel on a busy London road with no place for vehicles to stop for a few hundred yards at least. I double parked at risk in order to run in and ask where their parking is, I was directed to a sister property a couple of blocks away. I arrived there to find no parking either but an employee moved their vehicle so that we could park. I had emailed prior to my arrival and was reassured that there would be a parking space. The hotel was clean and in good condition. Our room was hot so we opened our windows for some fresh air. We had a flight early next am so went to bed at 930pm for a 445am wake up. We listened to the people in the next building talking and yelling till about midnight along with the tv in the next room. At 430am we had someone walking around upstairs loudly but we were on the top floor, I suspect it might be living quarters for the staff? We slept terrible and it made for an extremely long day today with our travel. In addition the traffic noise was non-stop but we were unable to close our windows due to the room being very hot.

Stayed 1 night in May 2025

8/10 Good

Khia

Traveled with family

May 30, 2025

Liked: Staff & service, amenities

Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly. On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim! I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice. I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked. Overall decent stay. Thanks

Stayed 1 night in May 2025