Quality Inn

2.5 star property
Hotel in Lockport with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Exterior
Lobby
Reception
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
551 S Transit St, Lockport, NY, 14094
  • Erie Canal Discovery Center
    ‪2 min drive‬
  • Lockport Caves
    ‪2 min drive‬
  • Lockport Locks and Erie Canal Tours
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪30 min drive‬

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Room options

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lockport

Located within a mile (2 km) of Four Seasons Players, Quality Inn is within 2 miles (3 km) of Big Bridge. This 50-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Caves - 2 min drive - 1.6 miles
  • Four Seasons Players - 2 min drive - 0.7 miles
  • Lockport Locks and Erie Canal Tours - 3 min drive - 2.0 miles
  • Kenan Center - 3 min drive - 0.9 miles

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Panera Bread - ‬9 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Quality Inn

Hotel in Lockport with free breakfast and a fitness center
Quality Inn features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, free newspapers, and a TV in a common area.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Is a free cancellation option available at Quality Inn?

Quality Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Quality Inn on Jul 13, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Inn?

This hotel is located in Lockport within a short 19-minute walk of Four Seasons Players. You'll also find Erie Canal Discovery Center and Lockport Caves within a short drive.

Is there parking available at Quality Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn feature a casino on the premises?

No, Quality Inn doesn't have a casino.

Will I find an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn?

Couples staying at this hotel will appreciate amenities like a comfy mattress as well as free breakfast and a 24-hour front desk.

Does Quality Inn have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn have a restaurant with a breakfast menu?

Quality Inn offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn for a fee of USD 20 per pet, per night.

Does Quality Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Quality Inn?

The closest major airport to Quality Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 15.7 mi away (21 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 16.8 mi away (27-minute drive).

Are there rooms with balconies at Quality Inn?

No, there aren't any guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 160 out of 616 reviews
Rating 8 - Good. 187 out of 616 reviews
Rating 6 - Okay. 118 out of 616 reviews
Rating 4 - Poor. 76 out of 616 reviews
Rating 2 - Terrible. 75 out of 616 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, amenities
The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Stayed 1 night in Jan 2025

10/10 Excellent

Tonya

Liked: Staff & service

Cold get away

Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Leo

Stayed 1 night in Nov 2024

2/10 Terrible

James

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
The room and service fine. No issues there. The breakfast options were few and they were out of some essentials such as orange juice
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

8/10 Good

Madhu

Stayed 1 night in Oct 2024

10/10 Excellent

Chelsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!

2/10 Terrible

Shawna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Seung, Huntington

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024

10/10 Excellent

Ritesh Ramesh

Stayed 1 night in Sep 2024

4/10 Poor

Maureen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website makes it look so much nicer. Rundown.
Stayed 2 nights in Oct 2024

4/10 Poor

LIZ

Room had old furniture Capet not cleaned stains on the walls bed just ok room was for handicapped people.
Stayed 1 night in Sep 2024

2/10 Terrible

Vikas kumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero security staff, cheap breakfast options, dirty rooms with any bare lighting inside.
Stayed 2 nights in Aug 2024

8/10 Good

Joel

Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was too dirty, the walls were stained, the blankets were dirty, the carpets were black, the bathroom didn't work, it had a strange smell, the walls were also broken, they changed our room to "a better one" and it was the same.I would never go back even if they paid me.
Stayed 1 night in Aug 2024

2/10 Terrible

sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, moldy and smelled. Stains on furniture and bedspread.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Nice stay

Reasonable stay. Worth the money. No complaints!
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024