Quality Inn2.5 out of 5.0
Recent guest reviews
Staff was friendly, breakfast was okay. I'd consider staying here again
The staff was very good. they were helpful with our stay and understood when we didn't want them to clean our room til after we left for the rink.
We knew we would be late getting to the hotel due to an unexpected traffic jam. I called them and they said it was no problem. The room was clean and comfortable. The staff were nice and accommodating. I asked for a room fairly near and on the first floor as I have trouble doing much walking and trouble with stairs. They gave it to us with no problem.
Great location, just 5 minutes from historic Lockport. Includes free Wi Fi (which was slow at times) and decent, hot breakfast.
meets all the value considerations-clean, convenient, good complementary breakfast, pleasant and service-oriented staff.
The hotel staff was great! This location was in the midst of renovations, which from experience, Comfort Inns always seem to be in a similar state of renovation (which apparently was the smoking section). The smell of paint was evident and while the room was smoke-free, the halls were not. This totally negates non-smoking and my recommendation for all Comfort Inns is that it gets with the programs and does not try to offer smoking and non-smoking rooms because there is no way to keep the common areas smoke free. On the plus side, the bed was very comfortable and the adjustable shower head was a definite plus.
The room was comfortable but shop-worn. Clean but reflected a small,hurried,staff. Desk clerks were helpful and competant. Comp.Breakfast was minimal but reflected low occupancy rate.(Not unusal considering the weather and the locale.) Fair price for value but not higher.
It was very nice and real close to everything we wanted to see.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Located within a mile (2 km) of Big Bridge, Quality Inn is within 2 miles (3 km) of Kenan Center. This 50-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. In central Lockport, the hotel is also close to Erie Canal Discovery Center and Lockport Caves.
Free buffet breakfast is served each morning from 6 AM to 10 AM.
All of Quality Inn's 50 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch LED TVs with digital channels and pay movies. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer deep soaking tubs and hair dryers. Other standard amenities include free weekday newspapers, free local calls, and ironing boards.
Renovated in 2014, Quality Inn offers a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include express check-out, free newspapers, and a TV in a common area.