Scarisbrick Hotel3.0 out of 5.0
Recent guest reviews
Friendly staff. Good food. Lovely swimming pool. However, even with double double glazing could hear night club till 3am. Moved rooms second night. Guess what - hotel night club till 1 am!! Next day I requested a late check out. Staff said dispute about noise with Sefton Council.
We stayed here 5 years ago and my goodness how standards have changed,yes it is an old building but it used to be old & clean. We had 3 double rooms booked and we couldn't believe the state of them, the beds and bedding were the only things that were anything like clean. The radiator had old chewing gum on the front which was obvious to see, the dust on the skirting boards and surfaces was a disgrace, teaspoon on the tray was used, there was something disgusting dribbled down the wall, someone had made a miserable effort of trying to clean around the t.v by running a duster along the front of the stand and leaving the rest of the dust clearly visible. When we complained to the female manager she said she would send the housekeeper in to sort it out , but all they did was remake the beds and left everything else as it was. If we could have got 3 rooms elsewhere we would have done but it was impossible. We were offered free breakfast for our trouble, but we all ended up having to get some antibacterial wipes to clean the rooms as that was all we were really wanting. The lift was also out of order which was a great problem for one of our guests and he suffered with his asthma and arthritis when we got home. In the 5 years since we last visited this hotel we could not believe the difference it's a total disgraceful dump. I have emailed Britannia hotels twice with no response. They have let themselves down badly
First time here. Hotel ok, nothing fancy. Single room is functional with plenty of space but needs decoration. Food is very good. Very central. Strange pier, starts way before the beach, the sea was right out, could hardly see it.
had a lovely weekend at thescarisbrick hotel southport good bedrooms very clean food was very good and the staff were very helpful will go again it is very central and decent shops and cafes close bynight club in he hotel but it ends at 1 o clock
Stayed here while passing through Southport. Victorian Building which is very interesting. Staff on reception - - Miserable. A guy named Steve sort of welcomed us. Not a happy guy. He was the same with other visitors. The room was COLD right through the night. We were told the heating would come on at 7 PM and stay on all night. The heater was only just warm. No . . . . No recommendation on this place even though it's in the middle of the town.
Just had a two day break at the scarisbrick hotel it's clean but that's the end of the good points, the food at the restaurant was diabolical we took one look at it and walked out would make me I'll if I went into detail , breakfasts were OK our TVs in the room was unwatchable as there was a fault with the signal we complained but they said there was nothing they could , don't be kidded that there is free parking there is very limmited spaces so we had to park in their sister hotel at a charge of four pounds a day, we were told off by a member or the bar staff because as we were walking through the totally empty bar my two year old granddaughter started clapping her hands to the music in the bar and she swiftly and aggresivelly told me children are not allowed in the bar what the ignorant person should have known is you have to walk through the bar to access the pool by the way is 4 pounds per person for each visit the staff at the reception are polite which is a bonus this hotel is accessible to the public as there are severa bars within the hotel so there are some dodgy characters knocking about in the bar area, we would not go again even for free it's a very very dated hotel and minty creaky floor boards and loads of illegal wiring in the corridors and even in our bathroom , would not go there again defifinnitley.
Spent 4 nights at Scarisbrick Hotel as a holiday trip.Location of the hotel is great, short waling distance to train station, shops, Anderson Centre, and sea front, bus stops in front of the hotel. Car parking is free as long as you can get in, there are maybe 20 hotel car parking spaces.Our room had not been refurbished for some years and it was showing. Everything worked though.We stayed as part of a DB&B package, and the food served was ordinary, definitely not gourmet. We were late for dinner one night, but as we had notified the duty manager beforehand she saved us 2 dinners for our arrival. Pool is small and was full of children when I tried to have a swim, so I went to the sauna instead. Steam room was out of order. The place needs some investment.
Just come back from overnight stay . It is old hotel but my family room was clean n tidy. Food was nice , and the entertainment was good ! Met some lovely people . My little girl loved the swimming pool. Could of stayed longer
Spent 4 night's in hotel went out every night the place is dated and definitely needs a overhauling but got to say the room was a bit tight but clean and kept clean no complaints about the cleanliness of the room but full hotel needs a good spruce up
Had a spacious room. I suppose we got what we paid for though. Was just a bit tired looking. Nightclub in the hotel which was open until the early hours. Overall wasn't a bad stay but don't know if we would return to this one.
Reviews from Trip Advisor
21% of guests recommend this hotelTotal of 1761 reviews