Liverpool Inn Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel with a bar, near Liverpool ONE

Choose dates to view prices

Photo gallery for Liverpool Inn Hotel, Sure Hotel Collection by Best Western

In-room safe, desk, iron/ironing board, free WiFi
Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi
Interior entrance
Executive Room, 1 Double Bed, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
117 - 125 Mount Pleasant, Liverpool, England, L3 5TF
  • Liverpool ONE
    ‪10 min walk‬
  • Royal Albert Dock
    ‪19 min walk‬
  • The Beatles Story Museum
    ‪2 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪16 min drive‬

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Room options

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Liverpool

Located in Knowledge Quarter, Liverpool Inn Hotel, Sure Hotel Collection by Best Western is a leisurely stroll from popular sights such as Liverpool ONE and St. George's Hall. This 81-room, 3-star hotel has 24-hour room service and a bar/lounge, along with free in-room WiFi.

What's nearby

  • St. George's Hall - 9 min walk - 0.5 miles
  • Liverpool ONE - 10 min walk - 0.6 miles
  • Royal Albert Dock - 19 min walk - 1.0 mile
  • The Beatles Story Museum - 2 min drive - 1.1 miles
  • Anfield Stadium - 5 min drive - 1.9 miles

Getting around

  • Liverpool Central Station - 8 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Flute - ‬5 min walk
  • ‪The Palm Restaurant & Grill - ‬2 min walk
  • ‪The Hope & Anchor - ‬4 min walk
  • ‪Fly in the Loaf - ‬4 min walk
  • ‪Philharmonic Dining Rooms - ‬4 min walk

About this property

Liverpool Inn Hotel, Sure Hotel Collection by Best Western

Hotel with a bar, near Liverpool ONE
Guests staying at Liverpool Inn Hotel, Sure Hotel Collection by Best Western enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. Self parking is available for GBP 10 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage.
Guests can expect to find free WiFi and TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • English breakfast available for a fee: GBP 12.50 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 12 2023 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hallmark Liverpool
Hallmark Inn Liverpool
Feathers Liverpool
Feathers Hotel Liverpool
Liverpool Inn Sure Hotel Collection by Best Western
Liverpool Inn Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Are free cancellation options available at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Liverpool Inn Hotel, Sure Hotel Collection by Best Western offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

This hotel is situated in Knowledge Quarter within a short 19-minute walk of Royal Albert Dock and also 11 minutes on foot from Liverpool ONE. You'll also find The Beatles Story Museum and Cavern Club within a short drive.

Will I be able to park at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Yes, parking is offered for GBP 10 per day.

Does Liverpool Inn Hotel, Sure Hotel Collection by Best Western feature a casino at the property?

No, Liverpool Inn Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and concierge services.

Are there hot tubs at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

No, there isn't a spa tub at this hotel.

Does Liverpool Inn Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Liverpool Inn Hotel, Sure Hotel Collection by Best Western offers an English breakfast for a surcharge though there is no restaurant.

Does Liverpool Inn Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Liverpool Inn Hotel, Sure Hotel Collection by Best Western.

Are there connecting rooms at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Liverpool Inn Hotel, Sure Hotel Collection by Best Western is John Lennon Airport (LPL), which is 8.2 mi away (30 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16 mi away.

Are there rooms with balconies at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at Liverpool Inn Hotel, Sure Hotel Collection by Best Western.

Liverpool Inn Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 154 out of 812 reviews
Rating 8 - Good. 324 out of 812 reviews
Rating 6 - Okay. 190 out of 812 reviews
Rating 4 - Poor. 100 out of 812 reviews
Rating 2 - Terrible. 44 out of 812 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and near the philharmonic hall where i was going. Will stay here again.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Feathers in March

We had to change rooms as first room we were given had an additional single bed, the double bed was 2 singles connected together on a larger base and there were no bedside tables, the room we were moved to was much better although smaller
Stayed 1 night in Mar 2020

10/10 Excellent

Zachary chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zachary

Staff was amazing and friendly. Hotel was clean and decoration is very nice
Stayed 1 night in Mar 2020

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near city centre.

The room was clean average size. The wifi was said to be fast, but when I used an app on my phone to test it, I only got a speed of 4.88Mb/sec, which is slow but sufficient for most uses. I use this place as my go to hotel for when I attend concerts at the Philharmonic Hall, which is just 5 minutes away. Breakfast is self service, with a good range of selections, and is optional, as the city centre is a short walk away.
Stayed 1 night in Mar 2020

10/10 Excellent

Rob, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, great location, friendly staff and clean and tidy rooms
Stayed 1 night in Mar 2020

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The radiator was cold at night so was a bit nippy in the room. Nothing too serious though
Stayed 1 night in Mar 2020

8/10 Good

ciaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable accommodation for short trip away

Was never going to be using the room much with the match on. While i was there service was very good. No complaints.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were tiny and the breakfast was awful, service at breakfast was shocking hardly any food left and staff not willing to help out
Stayed 1 night in Mar 2020

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Friendly sta
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

6/10 Okay

Natalie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

A series of unfortunate events!

Only one member of staff on reception so was having to queue for a while at check in or when requesting a taxi. Hotel (half the street) had a power cut from 10pm til 2.30am. No emergency lighting in my room. Had to sit in the bar, which was freezing. Hotel offered no compensation for this. Upon arrival we were informed that the car park was full and spent half an hour trying to pay for on street parking, which offers a max of 2 hrs. When we got in the room we saw the car park had two spaces which were blocked by other inconsiderate hotel guests. The room was lovely, although we requested a twin and was given a double. Didnt stay for breakfast due to the parking situation. A very rare best friend getaway soured by a series of unfortunate events.
Stayed 1 night in Feb 2020

4/10 Poor

TSAGE

After a 12-hour flight and then a 2-hour train journey, I arrived at the hotel only to be told that they didn’t have a room for me as they were undergoing renovation of their property. They told me to go to another hotel where they had made arrangements for me. So this review is not really about this property as I had to move to another property. The Disapponted rating is for the uncaring attitude shown by the hotel in not informing me in advance given that I had done the booking months earlier.
Stayed 1 night in Feb 2020

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very friendly staff
Stayed 1 night in Feb 2020

8/10 Good

Sandra, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfy. Lovely old building with tall ceilings and sash windows. Would be nice to have a blind in the bathroom as felt quite exposed in shower with light on facing large frosted window, only a minor issue. Hotel in perfect location to walk to LIPA and town centre so car can be left in hotel carpark.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was filthy Full of scary people who stared at you Think they were asylum seakers we were the only English people there never again
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Receptionist very sweet Room clean Good location Breakfast choices limited
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Faiq

Business traveler
Liked: Staff & service, property conditions & facilities
Good for what u pay for. Do recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modern room and lovely bathroom. Bed was also very comfy!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

OK

Booked a twin room received a double. Luckily there was a spare room available. Unusually narrow corridors. Very stuffy. Reception staff polite professional and helpful. One lady serving at breakfast was completely unhelpful when I asked for a vegetarian option. Good location for university but expensive for what you get.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jan 2020

2/10 Terrible

Aneesa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting hotel! I got bedbug bites!
Stayed 2 nights in Jan 2020