Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

Reception
Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Economy Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, City View

  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Liverpool

Located in Ropewalks, Hillcrest Liverpool Central is adjacent to Liverpool ONE and within a 10-minute walk of other popular attractions like Royal Albert Dock. This 54-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 miles
  • Concert Square - 3 min walk - 0.2 miles
  • Cavern Club - 6 min walk - 0.4 miles
  • Royal Albert Dock - 7 min walk - 0.4 miles
  • The Beatles Story Museum - 9 min walk - 0.5 miles

Getting around

  • Liverpool Central Station - 7 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Thoughtfully Cafe - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Clockworks - ‬1 min walk
  • ‪Côte - ‬3 min walk

About this property

Hillcrest Liverpool Central

Guests of Hillcrest Liverpool Central enjoy features like free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find TVs and stay connected with free WiFi. Desks and free toiletries are other standard amenities. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

What's there to see around Hillcrest Liverpool Central?

This hotel is situated in Ropewalks, just steps from Liverpool ONE, and within a 10-minute walk of Royal Albert Dock and Cavern Club. You'll also find The Beatles Story Museum and Liverpool Pier Head Ferry Terminal less than a mile away.

How much does it cost to stay at Hillcrest Liverpool Central?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hillcrest Liverpool Central on Apr 5, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hillcrest Liverpool Central?

No, this hotel doesn't offer parking.

Does Hillcrest Liverpool Central include a casino on the premises?

No, Hillcrest Liverpool Central doesn't have a casino.

Is there an indoor pool at Hillcrest Liverpool Central?

No, there is no indoor pool at this hotel.

Does Hillcrest Liverpool Central have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hillcrest Liverpool Central have a restaurant with a breakfast menu?

No, Hillcrest Liverpool Central doesn't have a restaurant that serves breakfast.

Does Hillcrest Liverpool Central allow pets to stay for free?

No, pets aren't allowed at Hillcrest Liverpool Central.

Are there connecting rooms at Hillcrest Liverpool Central?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hillcrest Liverpool Central?

The closest major airport to Hillcrest Liverpool Central is John Lennon Airport (LPL), which is 7.9 mi away (31 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.9 mi away.

Can I book a room with a balcony at Hillcrest Liverpool Central?

No, you won't find guestrooms with balconies at Hillcrest Liverpool Central.

Hillcrest Liverpool Central Reviews

Reviews

6.2
Rating 10 - Excellent. 29 out of 142 reviews
Rating 8 - Good. 30 out of 142 reviews
Rating 6 - Okay. 27 out of 142 reviews
Rating 4 - Poor. 25 out of 142 reviews
Rating 2 - Terrible. 31 out of 142 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
how do I start so I had to climb about at least I think it was about 100 stairs just to get to my room because the elevator it was up out of order then I got to my room found out the heater wasnt working so I changed rooms yet again because we're in the winter then the TV remote on the second one was not there so change rooms again that wasn't on had a little scout around a little around the hallways of stuff those holes in the walls floorboards paint peeing off the Floor and walls disgusting its stunk was not a nice place at all
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Liked: Amenities
I’m a 60 years old women (solo traveler) I was put in the 5th and the lift was broken I had to climb 10 flights of stairs 😱 The location was great and I can’t fault the staff very friendly, the hotel room are clean but it said the rooms had black out drapes but they haven’t
Stayed 2 nights in Dec 2025

2/10 Terrible

Sharon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stop here again this hotel is ok for homeless people or immigrants to stop in I’d like to get my money back . I was ask if I had email about the lift not in working I said no and that I emailed say I’d like to be with my friends and family so was all together and we wasn’t . My husband , friend and my have problems with our lungs and my friend as a problem with her knee so we had a game going up the stairs up to the room so happy that we was on the 3rd floor I ask for a low one but didn’t give us one .
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Taylorb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2025

8/10 Good

Kimberley

Stayed 1 night in Nov 2025

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff courteous and helpful. Plenty of supplies, ie towels toilet rolls etc. Slightly difficult to navigate very steep stairs at the front of the building (lift was broke and had to climb to 6th floor) but staff told us to use back stairs which were much easier
Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities
Great experience, clean and spacious room.
Stayed 2 nights in Nov 2025

4/10 Poor

Gareth

Disliked: Cleanliness, property conditions & facilities
Lift out of order (since January), staff spoke to you as if they didnt care, marks on walls in bedroom, plug switch on radiator looked like it was coming out at some point, did an amateurish job of putting it back in. Next to no tv signal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Nov 2025

4/10 Poor

Lynne

Traveled with group
Disliked: Amenities
No lift working and we had to climb 6 flights of stairs unable to sleep due to noise from other rooms and then smoking weed and the smell coming into our bathroom
Stayed 1 night in Nov 2025

8/10 Good

Jaspinder

Stayed 1 night in Oct 2025

2/10 Terrible

Shea

Stayed 1 night in Nov 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I was upgraded to one of there flats around Bold Street & didn't get any sleep on Friday night due to Halloween people out till 5/6am plus local council clearing up around 7am NO DOUBLE GLAZZING ON WINDOWS. Saturday got sleep due to being out at the Rugby & out in Liverpool till late Evening but once again due to street noise lack of sleep Sunday night. not on my list to stay again if ever in Liverpool again.
My flat in Bold Street Liverpool top floor on the corner.
Stayed 3 nights in Oct 2025

10/10 Excellent

PETER

Traveled with group
Liked: Cleanliness, staff & service
The room was clean and the bathroom was spotless
Stayed 1 night in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Clean room, near to the shops. The only redeeming factor. Bed was a 4ft. NOT a double bed as advertised. My wife and i were crammed together on a very poor quality bed, thin, cheap mattress literally sitting on a chipboard box. I never slept a wink. The TV didn't work, not able to access live TV. The window looked out onto steelwork and green mildewed rendered walls, zero view. £102 , and possibly the worst place i have ever stayed, and i stay in Manchester every week. The lift hasn't worked for weeks, so we were forced to trapse up and down four floors (8 flights) of steep horrible steps. When we checked out, no one asked how the room was... AVOID! THEY DONT CARE!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Wilmslow

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Anastasios

Stayed 1 night in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025