there were no smoking rooms but all in all we had a good stay
The staff was adequate, not overly friendly or helpful, but got the job done. Room was very nice, minor things,, refrigerator was a little loud, kitchen sink had a constant drip. Neither were enough for me to not return, location was nice and well kept.
Smelled like ass literally. Staff never came too give us at least a air freshener or offered a room. U could hear ppl walking around upstairs all night. Not recommended.
Nice friendly staff, they were happy to help us. Nice clean quite place
Numerous lights in the room non functioning, tv remote non functioning, walls and ceilings paper thin (heard neighbor snoring), bathroom fan sounded like a beating drum when turned on. A memorable experience only in negatives.
I liked it was nice and comfortable. Would choose again if we stay in the same area
Like the access to the freeway (but not too close) and the overall ambiance.
Nice place to stay, it's out of the way and has a lot of amenities. They say they have breakfast but all it is is small muffins, granola bars and coffee pretty much. I have stayed at cheaper places and have had actual breakfasts.
They do not have daily maid service, the towels they want you to use for the week are so old and thin they barely dry you off. We stayed there because they offer continental breakfast-it was terrible. They were granola bars and coffe.
Don’t stay here rundown , bad staff and no maid service
Easy to find, quick check in, friendly staff and like the fact that my little dog was welcomed. Will definitely stay here again
Clean, comfortable, quiet, all staff helped in any way they could. Very close to the VA hospital very easy drive. Simple but we will use them in the future.
All in all the room was okay. However, I found an opened box of condoms in the dresser drawer and a stick of chewed gum was stuck to the TV guide. Yuck! The people were very nice and helpful. The room was overall spacious and comfortable. But little things like what I've mentioned can really throw you off a place.
False alarm , fire alarm went off in the middle of the night probably from illegal smokers, hotel constantly smelled of the ganja at night Trash was over flowing on my arrival At The cost a night I expect more
The staff here will go out of their way to say no,to not provide you with any basic necessities, simple care, or even a smile. They are intensely rude and slow. They are simply awful. Don't ask for anything. They don't want to provide even utensils for a meal or a pillow. Get angry when you ask. The hotel is only marginally clean and the beds are barely a step up from cardboard on a park bench. Other than this place is lovely.
The TV didn't work when we arrived and it took 3 of us to guess enough times to figure out how to fix it. Free WiFi never worked.
Extended Stay America Livermore - Airway Boulevard places you within a 10-minute stroll of Boomers and Boomers Fun Park. This 122-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 122 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Renovated in 2014, Extended Stay America Livermore - Airway Boulevard offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
there were no smoking rooms but all in all we had a good stay
The staff was adequate, not overly friendly or helpful, but got the job done. Room was very nice, minor things,, refrigerator was a little loud, kitchen sink had a constant drip. Neither were enough for me to not return, location was nice and well kept.
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a good time with us and that you liked our location as well as the accommodations. We value your comments and have taken note of it. Thank you for being our guest. We look forward to seeing you again soon. Sincerely, Hotel Management
Smelled like ass literally. Staff never came too give us at least a air freshener or offered a room. U could hear ppl walking around upstairs all night. Not recommended.
Thank you for sharing your thoughts about your recent stay. We apologize for the difficulties you faced in your room and for the odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Nice friendly staff, they were happy to help us. Nice clean quite place
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite clean and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Numerous lights in the room non functioning, tv remote non functioning, walls and ceilings paper thin (heard neighbor snoring), bathroom fan sounded like a beating drum when turned on. A memorable experience only in negatives.
Thank you for your review. We apologize for the difficulties you encountered in your room. We have discussed your feedback with the appropriate team to fix the problems you mentioned. Also, we wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. Please consider giving us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I liked it was nice and comfortable. Would choose again if we stay in the same area
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Monica, thank you for choosing to stay with us at Extended Stay America. We are happy to know overall you had a pleasant time while you were here. However, we regret the smoke smell you experienced while you were here. We have shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management