Area Livermore California Wasn’t As Bad As I thought
There was a big hole on the bathroom door. And windows drapes were dirty. Was not happy with the room we stayed in.
Bed without mattress cover, smelly, shower was dripping the whole night, and the ice bucket was left there from the previous stay with water in the bad on top of the sink. Very disappointed. I checked in late at night and the staff member at night had terrible customer service. The girl in the morning was great that the only reason I’m giving it a 2 instead of the worst terrible rating.
I love this place I stay there every year great location
I liked How Clean the rooms were, you felt safe. The walls to neighboring rooms are super thin. You can hear everything thats going on in the next room. Very difficult to sleep. Solution, turn the fan on for the HVAC unit for some white noise.
It was great except for our broken TV. There will be next time :)
was peaceful, safe and quiet neighborhood thank you
Very Nice Hotel. Everything was wonderful. Would stay here on my next visit to the area. Thank You!
my only minor criticism is that the fitness center consists of a very old treadmill and tiny bike and a tv with no cable on it. The pool is great though. finally, i must say that the front desk staff were completely wonderful and gracious and the housekeeping staff actually honor the do not disturb signs. thank you!
The breakfast was great and the staff exceptional, especially as I was traveling alone with 2 small boys. If you have a car, it is a short drive to eateries.
The staff is awesome and very accommodating. A nice place to rest!
We visited long time friends that live within driving distance of this hotel. We also attended an NFL football game and had a fantastic time. Hotel was close to a BART station so we didn't have to drive a car to the football stadium. Breakfast at hotel was included and was very good, something for everyone of us, (3). We love this type of weekend trip. FUN!!
We booked last monute to celebrate the fourth of july downtown and to see the fireworks. This hotel gave us the most affordable rate and one of the descent hotels in the city. The staffs are helpful and were able to find my reservation right away. The rooms are newly furnished and clean. Breakfast was really convinient and delicious. If you are looking for a quiet, private city to stay, this is the hotel.
The hotel had a flooding problem the time we stayed. A sprinkler went off on the second floor and damaged the flooring and ceiling and elevator. The staff was not very friendly, the location right next to the freeway, and the air conditioning in a few rooms were not working. This best western will not be on the top of my list again while in Livermore, CA
Overall the hotel is okay. I was a little disappointed to see pen markings on the sheets on one of our beds. I didn't bother much, but its worth mentioning. The other aspect that bothered me was the pool area. There were no towels in the area. I've been to other Best Western Plus hotels, and there are always towels provided in the pool area. Thankfully front desk had some... personal ones I think because they weren't the typical white hotels usually have. Also the pool was a little dirty, grout lines were very black at the water line. I didn't let that bother me just cuz my son was looking forward to swimming. One last thing, the ice machine on the 2nd floor didn't work.
We were very pleased with the hotel - nice rooms, comfortable beds, and great breakfast choices. We would definitely use this hotel again.
Visiting out kids and grand kids. Enjoyed our children during the day, and a great nights sleep at our hotel. Very nice room and accommodations.
Best Western Plus Vineyard Inn places you 2.3 mi (3.7 km) from Lawrence Livermore National Laboratory. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay.
Best Western Plus Vineyard Inn's 64 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Best Western Plus Vineyard Inn, guests have access to a fitness center, free WiFi in public areas, and a meeting room. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.
Area Livermore California Wasn’t As Bad As I thought
There was a big hole on the bathroom door. And windows drapes were dirty. Was not happy with the room we stayed in.
Bed without mattress cover, smelly, shower was dripping the whole night, and the ice bucket was left there from the previous stay with water in the bad on top of the sink. Very disappointed. I checked in late at night and the staff member at night had terrible customer service. The girl in the morning was great that the only reason I’m giving it a 2 instead of the worst terrible rating.
I love this place I stay there every year great location
Hello, Thank you for staying with us.
I liked How Clean the rooms were, you felt safe. The walls to neighboring rooms are super thin. You can hear everything thats going on in the next room. Very difficult to sleep. Solution, turn the fan on for the HVAC unit for some white noise.
Hello Joseph, We appreciate your feedback on your experience as our guest. We hope to have you return in the very near future and thank you for posting your review.
It was great except for our broken TV. There will be next time :)
Our apologies that we were unable to see that the TV had been broken before it was turned on. We have actually just purchased new 43 in. and larger televisions for the entire hotel..
was peaceful, safe and quiet neighborhood thank you
Hello Fred. We apologize for your experience with us and we thank you for your feedback. We hope we are able for another opportunity to provide you with an outstanding experience, as we perpetually strive to provide great customer service.