Country Inn & Suites By Carlson, Conway2.5 out of 5.0
Recent guest reviews
Stayed for a week long business training class. The breakfast every morning was great, hot and ready first thing in the morning. Training classes were clean, and the rooms were clean before lunch. Enjoyed my stay and would recommend this place to my family.
This is a great place to stay....I stayed here for 13 days the rooms were clean and neat staff was very friendly any issues or problems I had was taken care of immediately. I absolutely loved the indoor pool and complementary breakfast was great.....I will definitely comeback with my family for a personal visit!!!!!
I loved the visit. Really enjoyed the privacy. Remarkable breakfast. It was awesome!!! Free Wifi, exercise room, pool and hot tub. Overall GREAT! They had Directv so I was able to watch all of my shows. Its in an excellent area with tons of great food places.
My husband and I were on a family emergency trip and needed to stop and rest a night. Originally planned on getting a cheaper room but decided we deserved something nicer since we had a bad week. I went in and asked if they had a king room, 1st level, with a hot tub. I wanted 1st level because of reviews I saw about the slow elevators. They did, so we took it and payed 150$. When we walked into our room we saw that the bed had no sheets and the comforter and pillows were on the ground. Also the trash cans were both full. Everything else seemed to have been cleaned. We went to the front desk and asked if someone could just make the bed and grab the trash. The woman was confused on how to handle this issue so she went to the back and came back saying we would have to move to the 4th floor. I told her we didn't mind waiting because we liked where the room was located. She was still confused and said that the room isn't scheduled to be cleaned until the following day. At that point I just asked for sheets and made the bed myself. Later I noticed there was soap scum in the hot tub that definitely had been there for a long time (couldn't even scratch it off). So then I had to go buy cleaner and do that myself also. Another issue was the bathroom door wouldn't close. At this point I really wish I would've picked a cheaper hotel.
We left our hotel room only to come back five hours later and find our hotel room door ajar. Checked to make sure everything was still there, went to the front desk to report it. Attendant said they would report the situation, and said the cleaning staff would need to be addressed. No apology was given. Told the manager in the morning and the manager said he would talk to the cleaning staff. He did apologize, but nothing was done for us. Will not stay at this hotel again. Had several electronic in the room. Fortunately this story has an OK ending. Won't stay here again.
This is arguably the best place to stay in Conway. Unfortunately, the Internet is slow. One night, the room had new linens, but the bed was not made. The breakfast was not what I would have wanted. The desk personnel were very friendly and accommodating.
The kids really enjoyed the indoor pool because the water was heated. And they had towels for when the kids got out of the pool. The rooms were nice and roomy. Our room had 2 TV's which made life easier so the kids could have one and the adults could have one. The breakfast had lots to offer. The even had my yogurt with granola. Overall the hotel was great!!!
The honey moon suite was very nice and cosy. However the staff was late getting the room ready on time so I had to push my plans back. They did call to let me know but on the day of the event. Also the fridge was not working which did not do well for the wine and made the strawberry wilt.
Great location in Conway if coming in for volleyball tournaments. Also, across the street from Buffalo Wild Wings and close to shopping area and Starbucks! Hotel is clean and staff is friendly.Will stay here again!
We had a wonderful night's sleep after a tiring drive at Country Inn and Suites. We made our reservation as we traveled and the check-in was easy and quick. Parking was convenient and the room was very comfortable. The bed was luxurious and the pillows were fluffy and fresh. The bathroom was large and well stocked with any supplies we needed. The front desk people were nice especially Teri, who greeted us at check-out in the morning. Breakfast was a nice variety of hot and cold options and the dining room was large and pleasant. All in all we enjoyed our stay immensely and would stop there again!
Country Inn & Suites By Carlson, Conway places you within 2 miles (3 km) of The Lantern Theatre and Faulkner County Museum. This 67-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Located centrally in Conway, it's also near Conway Dinner Theater and Reynolds Performance Hall.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning.
All 67 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Country Inn & Suites By Carlson, Conway features an indoor pool, a children's pool, and a 24-hour fitness center. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 427 reviews