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Pestana Palace Lisboa - Hotel & National Monument

5.0 out of 5.0

Recent guest reviews

Friendly and helpful staff, beautiful grounds, excellent facilities, good food. Would come back again and recommend to anyone for both business or pleasure. Very enjoyable experience, the whole group enjoyed their stay.

If you like to have a starting airplane 2000 feet above you, this is your choice. Every 5 minutes you can enjoy the experience of a starting plane and in the same interval they will send you their noisy greetings. Complicated hotel, lots of stairs, long walks to your rooms. Not only away from the tourists, away from everything. No restaurants or anything nearby. Very average rooms, same for the neighborhood. Completely overpriced. A one time experience. The hotel

It is indeed a lovely hotel and a beautiful one, but then again I fail to understand how can such a classy fancy hotel not offer complimentary water, I mean really.... imagine walking in from the supermarket in the middle of the night with a shopping bag full of nothing but water. Any hotel that doesn't offer complimentary water to me it's a 👎🏻👎🏻👎🏻 Never will I stay here again. Thank you. 🙂

An oasis of luxury for 200 EUR a night (special deal). A little excentered but a Uber to the city costs about 7 or 8 EUR, Definitely recommend warmly. I wouldnt try any other place in Lisbon. All the services are a little pricey, for eg ordering a bottle of water would cost 5 EUR + 5 EUR service charge. Expect at least 30 to 40 min to get lunch.

My husband and I had the most wonderful experience getting married at Pestana Palace Hotel in Lisbon. The Palace is stunning and full of history and fit perfectly with our wedding theme of Lisbon Cultural Heritage. From my first visit to meet with our event organiser, Filipa Martinez, and until our big day, my husband and I felt very welcomed and all of our expectations were met. Filipa was very attentive, took all our suggestions and ideas on board whilst providing gentle comments and precious advice. Filipa was a constant source of reassurance and certainty that everything was going to be perfect and that was absolutely crucial for the success of our party since we very much value attention to detail and a personalised service. We can't thank her enough and the team enough for the most wonderful day of our lives. Thank you.

What an incredible hotel. Fantastic service. Just outside the centre of Lisbon and perfect for the old town. The hotel is set in beautiful gardens and the outdoor pool is just amazing. It’s like a tropical paradise! The main part of the hotel is an old palace with decor to match, absolutely stunning. Staff are very attentive, the girl on reception spotted it was my girlfriend ‘s birthday without prompting and arranged for champagne and cake to be delivered to our room which was lovely. It’s the small things that make the difference! Would definitely go back it we ever find ourselves in Lisbon. Loved it!!

The hotel is distinctive inside and out. Regarding the latter, you enter via a large courtyard. Within the enclosed grounds is a large garden. In the hotel there is a small, but efficient front desk. There is either a small elevator or large stairs to the next floor which is necessary for access to the rooms. The breakfast area there is large and the breakfasts were excellent. The rooms were nice. The shower is less than user-friendly. The beds were great and the nights were very quiet. It cost between 8 to 10 Euros to get to the old town or water front.

Pestana Palace is in the best, elegant, quiet location away from the busy noisy downtown and walking distance in the evenings to the Docksides for cocktails, dinner, and post dinner fun right on the Marina with beautiful veiws and warm breezes.. The rooms are large, clean and well equipped. The gardens are gorgeous and paths lead down to a beautiful over sized outdoor swimming pool with plenty of lounges to sit in this beautiful tropical setting. There is also an inside pool, jacuzzi, hot steam bath, sauna, and good sized gym looking out on the pool area. The dining room is elegant and the breakfast buffet is amazing.

Lovely Hotel with all the original public rooms with period and antique furniture.Excellent meal in restaurant. Staff very helpful and friendly. Handled reservation and delivery of hire car for me whilst I was still in UK. We stayed in a modern standard room reached via a glass corridor. Comfortable quiet room. Too far out of Lisbon centre to wlak but there was a courtesy bus and the trams & buses ran just behind the hotel to the centre of the city.

I could have stayed any where in Lisbon for our 5 nights away,this looked good on TA. However,no previous contributors mention the direct flight path or that it seems to get the majority of its business from group tours,conventions and day seminars. Why should this matter? 5 star hotels I am familiar with have staff that address you by name, including the manager who would be talking to guests, and have staff keen to provide service.Not so here, apart from Ricardo at the door and the ladies at reception.They also do the job of a concierge. A dying pigeon roamed the pool area among the children for 24 hours until I threatened to finish it and bag it. Our cups from home disappear from our room one day, next day, the kettle,next day my bathroom robe,all to returning eventually. However, the gardens are beautiful, as is the main house,.The outside pool is very nice , but seemingly not attended . Our room looks out over the gardens.Its not that big, has no pictures and one can hear the people next door but, it's comfortable. 2 more nights here yet, clearly I'm turning into a grumpy old man, what more to say.

Rua Jau 54 Lisbon

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Santo Amaro within 2 miles (3 km) of Jeronimos Monastery, Pestana Palace Lisboa - Hotel & National Monument is within a few miles (5 km) of other popular sights such as 25th of April Bridge. This 190-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool. Castle of Sao Jorge and Belem Tower are also nearby.


Dining

Start your day off right with a free buffet breakfast offered each morning. This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

Pestana Palace Lisboa - Hotel & National Monument's 190 air-conditioned rooms provide minibars, safes, and phones. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also standard.


Property features

At Pestana Palace Lisboa - Hotel & National Monument, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 17 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Suite in the New Wings

Full 1 | Twin 2 | Sleeps 3

Superior Room, Garden View

Full 1 | Twin 2 | Sleeps 3

Standard Room, Garden View

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1932 reviews