Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby
Royal Suite (Prince's Suite) | 1 bedroom, minibar, in-room safe, desk
Interior
Breakfast buffet
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Jerónimos Monastery
    ‪3 min drive‬
  • Belém Tower
    ‪4 min drive‬
  • Rossio Square
    ‪6 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Family Suite (in New Wings)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Premium Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, City View

8.6 out of 10
Excellent
(28 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite (Suite Collection, in the New Wings)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Royal Suite (Prince's Suite)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed

Premium Room, Garden View (Extra Bed)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, Garden View

8.6 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Lisbon

Museum of Art, Architecture, and Technology is within a mile (2 km) of Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, and other popular sites like Jerónimos Monastery are within a couple of miles (3 km). This 5-star hotel has 190 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Jerónimos Monastery - 3 min drive - 1.4 miles
  • Belém Tower - 4 min drive - 2.1 miles
  • Commerce Square - 5 min drive - 3.2 miles
  • Rossio Square - 6 min drive - 3.2 miles
  • Castle of São Jorge - 7 min drive - 3.7 miles

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
At Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, self parking is EUR 25 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Are free cancellation options available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on Jun 30, 2025 start from $248.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

This hotel is located in Lisbon, a short 9-minute walk from Lisboa Congress Centre and also 12 minutes on foot from LxFactory. You'll also find Avenida da Liberdade and Rossio Square within a short drive.

Is there parking available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Yes, parking is offered for EUR 25 per day. Electric car charging is also available for guests.

Is there a spa available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Magic Spa is the hotel's full-service spa and services include massages.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World include a casino at the property?

No, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World doesn't have a casino.

Is there an indoor pool at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, but this hotel does have a sauna.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a restaurant with a breakfast menu?

Yes, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World serves breakfast for a surcharge at Valle Flor.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World allow pets to stay for free?

No, pets aren't allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World though service animals are welcome.

Are there connecting rooms at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

The closest major airport to Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is Humberto Delgado Airport (LIS), which is 8.5 mi away (23 minutes by car). Another top airport is Cascais (CAT), which is located 12.4 mi away (24-minute drive).

Can I book a room with a balcony at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offer wedding services?

There are wedding services available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World if that's in your vacation plans.

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 559 out of 757 reviews
Rating 8 - Good. 139 out of 757 reviews
Rating 6 - Okay. 32 out of 757 reviews
Rating 4 - Poor. 14 out of 757 reviews
Rating 2 - Terrible. 13 out of 757 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alenoosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan D.

Stayed 3 nights in Mar 2025

10/10 Excellent

Sverre, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay. Stunning property and architecture. Truly majestic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana Palace oh how I love thee. Amazing people. I made friends with a lot of staff who catered me with warm smile. Coming back after a days out is like coming home. The place is luxurious but not stuffy. After I visited seven upscale hotel in Lisbon, I could definitely say- Pestana Palace is the grandest. I am so glad I stayed here and will stay again if given another chance. Again I thank all the staff who were so wonderful to me. I will never forget them for making my visit memorable. - mgoldman
Stayed 7 nights in Feb 2025

10/10 Excellent

Moira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ying

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , thanks for all lovely staffs . Hope I could have more time to enjoy exploring more of the place.
Stayed 5 nights in Feb 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive and professional. Superb experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect historic stay in Lisbon!

Beautiful historic property walking distance to all. The staff is extraordinary. Highly recommend a stay here while in Lisbon!
Stayed 5 nights in Dec 2024

10/10 Excellent

Arian Bethencourt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the valet parking staff was excellent and vey helpful
Stayed 6 nights in Dec 2024

2/10 Terrible

anthony

Traveled with family
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
Stayed 16 nights in Sep 2024

10/10 Excellent

LUIS

Stayed 5 nights in Dec 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

ERIC

Stayed 3 nights in Dec 2024

10/10 Excellent

Corina F Cecena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Linxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Alison

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting convenient for the congress centre. Coffee at breakfast is not freshly brewed - v poor.
Stayed 5 nights in Nov 2024

10/10 Excellent

James Vicente, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudio

Stayed 4 nights in Sep 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Staff & service, property conditions & facilities
I highly recommend you do not stay. Anyone who rates this hotel highly is evidently doing so solely because it is a historic palace. But the actual hotel rooms are literal trash. The air conditioning was not working in the room, and the hotel staff continuously failed to give any real answer to whether it was fixed but instead informed us to go back to the room and see if it was fixed or not. We did not sleep AT ALL for an entire night in scorching heat in the room, and when I finally called at 6am to say something has to be wrong, the front desk told us maintenance wasn’t there till 8am so we’d have to wait and see. We slept half a day away on our tour bus the following day because we were so exhausted from a bad nights sleep. The security in the hotel seems to be entirely nonexistent at night to stop random people from coming into the palace, meanwhile the rooms we were in were both on the first floor with glass doors and easy access from the outside. (I have videos of walking into the hotel past 10pm with no one to be found anywhere near the front gate entrances verifying who was walking into the hotel). The breakfast was terrible - literally uncooked eggs and everything that should have been hot was frigid cold. The servers at the breakfast were useless - it was impossible to get water and coffee.
Stayed 2 nights in Nov 2024

10/10 Excellent

Guyton

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old building. Good secure parking. Suffered a loss of electricity overnight and for most of the morning making use of the bathroom extremely difficult. Thank goodness we had our own torches.
Stayed 3 nights in Oct 2024