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NH Collection Lisboa Liberdade

4.0 out of 5.0

Recent guest reviews

Great location and the rooms are a equivalent to 5 star hotels. Roof top bar view is spectacular at night.Did no use any other hotel services but the service standard was very high and the food at the roof top bar was good.

The staff at this hotel are uniformly excellent - nothing seems to be too much trouble for them. The hotel is in a great location, is nicely appointed and comfortable, with a nice rooftop bar. Breakfasts are reasonable.

Really nice hotel, conveniently situated. Staff were very good and the roof top bar & pool were a nice touch. The only thing I can fault is the cost of breakfast (which we declined to book) and cost of the mini bar contents - very tempting to use, especially after you have visited a few bars in the evening! But remembering it will be 3 euros for a small toberlone or snack pot of pringles is enough to hold you back Would definitely return to this hotel

We stayed at the NH Collection for 7 nights and it was mostly great. The location is superb for many reasons not the least of which is the proximity to the Metro station. The staff are all lovely and rooms are fine. We could have used an iron and ironing board given that in summer, many clothes do need ironing but perhaps that isn't common in Europe. The breakfasts are exceptional and there is anything you could want. The one glitch we had was that the phone would intermittently make little short ringing sounds. This started on our third night and it seems it was because we asked for a wake up call. I'm a light sleeper and it was honestly driving me crazy as I awakened every time it rang. It didn't wake my husband but then he heard it in the morning when we got up. We did tell the staff and they were very sorry and they sent a lovely guy to change the phone but it kept ringing. This went on for a few days and then we just unplugged it. It meant that we had to count on our cell phones as an alarm and we were pretty anxious about hearing it especially on our departure day as we had to get up at 6 a.m. It's really too bad about that phone because otherwise our stay at the NH was great.

We stayed for 6 nights. Checkin done very quickly and clear.We has what they call a suit.Very nice and big room with everything needed.Bad comfortable and very large.Nespresso machine is a plus. We have a backyard room view but it was ok ,we could sleep very well. Bathroom large but the bath was a little high.I suggest to place some kind of plastic in the bath to avoids slippery. Breakfast more than needed.Service very friendly. The Atico bar on the roof is a real gem.The food there is very recommended and at a fair price. Great location,a lot of restaurants around. The bus from airport stops just few steps from the hotel. We had here a great stay.

Both check-in and check-out were super efficient. I had room 712 and it was a very nice corner room. Thanks for the room upgrade. It was very spacious and had floor to ceiling windows plus a small terrace. I didn't use the terrace as it got sun most of the day and it was hot outside with no shade. My friend and I did take advantage of the wonderful rooftop. Now back to the room...the bed and small couch were comfortable. The bathroom was also spacious and my only problem there was the leaky shower. I did inform the front desk but noticed it was still leaking a good amount of water on the floor that night. I love that there was a small kettle and complimentary water in the room. The only other issue that I encountered was getting a iron/iron board on the second request. Overall I really liked the room, awesome location, and helpful front desk staff. Thank you for the restaurant suggestions.

We were in Lisbon for a couple of days so wanted to be in a good location. Loved the roof top terrace and pool and spent many lazy mornings up there. The cocktails are great. Very friendly staff and high standard city break-type hotel.

We stayed at this hotel for a few nights in early August and had a very pleasant stay. The location is not amazing in itself (if you aren't there to shop 'til you drop from the high-end brand stores on the street) a bit off from most tourist attractions, but it is just next to a metro station and it is very accessible by walking, driving or biking as well since it is situated in the newer part of town. Rooms were spacious and clean, but nothing special in terms of furnishing or design - quite in line with the rest of the facilities. The exception is the roof top terrace where you can overlook all of Lisbon as well as the water while relaxing on a sunbed, take a swim in the pool or sip on a drink from the bar. The highlight of the hotel was the breakfast buffet which was top-notch and of an unbelieveble quality. The hot food was prepared upon order (quick, flexible and tasty!) and the rest of the selection was amazing. Very fresh, healthy and delicious! If you stay at the hotel, make sure that you take a breakfast package as well. Service was good (especially in the breakfast), but we didn't have any particular interactions to judge from other than check-in and check-out. If going back to Lisbon, we will probably select this hotel again.

NH Collection Liberdade has a nice roof top bar/restaurant. Where you can have an amazing view of the city. Unfortunately the incompetence of the staff is a bit of a joke. Arrived... aww nice. Beautiful. It was just our table of two and another gentleman alone. Sat down. Ordered two glasses of wine and appetizers. Wine was served. 50 minutes later the waiter comes up and tells us, "My colleague forgot your order. Do you still want it?" "Uh yes,. I'm hungry. Do you need me to tell you what we ordered?" "No I know it." Well then apparently they didn't forget the order if he knew what two items we had requested. It's not so difficult. And to ask, "Do you still want it?" NO apology offered. Nothing. Was as if they didn't want to even bother to serve you. Instead of an apology and saying to us, "Hi. My colleague forgot your order. I just placed it and will bring it out right away. And for that, the wine is on the house. Again sorry for the miscommunication." Any type of kindness or consideration would have been appreciated.. Was so strange. It really felt like it was done on purpose so they didn't have to work. And how do you forget when there's only two tables with a total of 3 people? Terrible experience. NH wait staff sure know how to make what you think is a great evening into a disappointing one. Because of this I won't return and nor do I recommend NH Collection on Liberdade. "Do you still want it?" What a ridiculous thing to even ask. Unprofessional and this type of staff shouldn't be working with the public if they don't know how to provide the service the NH brand works so hard to maintain. They give the brand a bad name. Apparently they don't want to increase revenue by asking if you still want what you ordered. "NO I don't want my order. Was just joking. We'll go eat elsewhere." Come on NH Collection get a clue.

Homely hotel with great service and amazing breakfast. We also enjoyed the pool area with a rooftop bar and wonderful views. The hotel is in a central area med många trevliga modehus. , close to Metro and train station.

Avenida da Liberdade 180 B Lisbon

Hotel highlights

  • Walking distance to Rossio Square and Santa Justa Elevator
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

NH Collection Lisboa Liberdade places you in Lisbon Old Town, within a leisurely stroll of popular sights such as Rossio Square and Santa Justa Elevator. This 4-star hotel welcomes guests with 83 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace. Located in central Lisbon, the hotel is also near Castle of Sao Jorge and Lisbon Cathedral.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Portuguese cuisine. Get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

The 83 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.


Property features

NH Collection Lisboa Liberdade offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for EUR 19 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Suite, Terrace, View

Full 1 | Twin 2 | Sleeps 2

Suite

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 413 reviews