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My Story Hotel Rossio

3.0 star property

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Photo gallery for My Story Hotel Rossio

A restaurant with long tables, chairs, and chandeliers.
A hotel room with a bed, a desk, a chair, and a window with a view of buildings.
A narrow alleyway with a building featuring a balcony and a window with a plant hanging from the wall.
A hotel entrance with a curved facade, a reception desk, and a sign for 'Story Hotel'.
A corner room with a bay window overlooking a cityscape. There is a small round table with two chairs and a book on it.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, bedside tables, a small table with a vase, and a window with curtains.

Standard Double Room

8.4 out of 10
Very good
(29 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room (Rossio)

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Double Room (Rossio)

8.0 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a small table, a chair, and a wall-mounted lamp.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Twin Room (Rossio)

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room (Rossio)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double

Down comforters, minibar, in-room safe, desk

Double

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

View all photos for Double Rossio View

Down comforters, minibar, in-room safe, desk

Double Rossio View

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, My Story Hotel Rossio is next to popular attractions like Rossio Square and Santa Justa Elevator. This 46-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Rossio Square - 1 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Restauradores Square - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 2 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪A Ginjinha - ‬3 min walk
  • ‪Fabrica da Nata - ‬2 min walk
  • ‪Café Nicola - ‬1 min walk

About this property

My Story Hotel Rossio

My Story Hotel Rossio features free WiFi in public areas and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 35 per room one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Aug 12 - Aug 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 11295

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at My Story Hotel Rossio?

My Story Hotel Rossio offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at My Story Hotel Rossio?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Rossio on Aug 11, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near My Story Hotel Rossio?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Rua Augusta Arch and Castle of São Jorge less than a mile away.

Is there parking available at My Story Hotel Rossio?

No, there isn't parking available at the hotel.

Does My Story Hotel Rossio feature a casino?

No, My Story Hotel Rossio doesn't have a casino.

Is there an indoor pool at My Story Hotel Rossio?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at My Story Hotel Rossio?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and slippers.

Are there hot tubs at My Story Hotel Rossio?

No, there isn't a spa tub at this hotel.

Does My Story Hotel Rossio have a restaurant that serves breakfast?

Yes, My Story Hotel Rossio serves buffet breakfast each morning for a surcharge from its restaurant.

Does My Story Hotel Rossio allow pets to stay for free?

No, pets aren't allowed at My Story Hotel Rossio.

Are there connecting rooms at My Story Hotel Rossio?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from My Story Hotel Rossio?

The closest major airport to My Story Hotel Rossio is Humberto Delgado Airport (LIS), which is 5.8 mi away (28 minutes by car). Another top airport is Cascais (CAT), which is located 13.3 mi away (30-minute drive).

Are there rooms with balconies at My Story Hotel Rossio?

No, there aren't any guestrooms at My Story Hotel Rossio that offer a balcony.

My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 976 reviews
Rating 8 - Good. 299 out of 976 reviews
Rating 6 - Okay. 47 out of 976 reviews
Rating 4 - Poor. 6 out of 976 reviews
Rating 2 - Terrible. 5 out of 976 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an excellent location in the center of the old town. Perfect for sightseeing and walking tours.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and location.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and newly renovated hotel with an excellent location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very central
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were good. Concierge services were very good( especially Ines who really went out of her way to help). Excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops restaurants and things to see. Very helpful staff. Spacious modern suite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of option for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, both front desk, and the room "team."
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was great and everyone was warm and friendly.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All acceptable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small modern hotel in a fantastic location. Would stay there again.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Trevor W.

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selection could be improved. No hot entrees,ie eggs, baccon, sausage. Rooms were a bit smaller and with less clothing storage than we would have expected for the cost.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

meir

Liked: Cleanliness, staff & service, amenities
taff,location,reception,very clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and awesome location!
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in good location easy to access to various activities around the water front
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Adeeba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Peter William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8 am from an overnight flight with little sleep. The staff was friendly helpful and very accommodating. The allowed us to go to our room right away. What’s difference it made to be able to grab a couple hours sleep and get orient rather than waiting to check in later. They helped us with our baggage too. The breakfast was excellent with many options. The staff all very helpful. It was lovely to come in in the evening and find a glass of wine or water choice to take to our room. We would recommend this hotel as it is clean, roomy and well located.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rajeshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. The location is prefect for accessing public transport of any kind. It’s also centrally located to walk to the various squares near by. We travelled all around the city and to nearby beaches by metro system. The breakfast is wonderfully plentiful and starts nice and early at 7:00. The rooms are compact but efficiently laid out with adequate storage space and a wonderful rain head shower with plenty of hot water. Our room was located on the back side of the hotel and the room was so quiet. I recommend booking the Twin Room as they are slightly larger than the standard room. If we return to Lisbon we will definitely stay at the hotel again. Also a shout out to the waiter from Nepal who works in the on Cafe Portugal restaurant. He greeted us each and every time we entered the hotel even if we weren’t looking for some thing to drink or eat.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff members.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Super helpful staff. Went over and above!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024

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