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9Hotel Mercy

4.0 star property
Hotel with a bar, a short walk to Rossio Square

Choose dates to view prices

Photo gallery for 9Hotel Mercy

Front of property
Reception
Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Suite (Mercy) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Rossio Square
    ‪3 min walk‬
  • Santa Justa Elevator
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

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Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(56 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Mercy)

Suite (Mercy) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Mercy)

9.0 out of 10
Wonderful
(7 reviews)
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lisbon

Located in Lisbon Old Town, 9Hotel Mercy is within a 10-minute walk of popular sights such as Rossio Square and Avenida da Liberdade. This 47-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and espresso makers.

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles
  • Castle of São Jorge - 10 min walk - 0.6 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria da Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Hotel with a bar, a short walk to Rossio Square
9Hotel Mercy features free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a library, and free newspapers.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and espresso makers are other standard amenities.

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 21 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le 9 Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (15 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 21 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is free cancellation available at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at 9Hotel Mercy?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Jul 15, 2025 start from $181.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near 9Hotel Mercy?

This hotel is situated in Lisbon Old Town within a 10-minute walk of Rossio Square, Avenida da Liberdade, and Santa Justa Elevator. You'll also find Commerce Square and Lisbon Cathedral less than a mile away.

Is there parking available at 9Hotel Mercy?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 21 per day (reservations required).

Does 9Hotel Mercy have a casino?

No, 9Hotel Mercy doesn't have a casino.

Is there an indoor pool at 9Hotel Mercy?

No, there is no indoor pool at this hotel.

What do couples enjoy most about 9Hotel Mercy?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and a rainfall showerhead.

Does 9Hotel Mercy have a hot tub?

No, there isn't a spa tub at this hotel.

Does 9Hotel Mercy have a restaurant that serves breakfast?

Yes, 9Hotel Mercy serves buffet breakfast for a surcharge each morning at Le 9 Bar.

Does 9Hotel Mercy allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at 9Hotel Mercy for a fee of EUR 20 per pet, per night.

Are there connecting rooms at 9Hotel Mercy?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to 9Hotel Mercy?

The closest major airport to 9Hotel Mercy is Humberto Delgado Airport (LIS), which is 7.4 mi away (27 minutes by car). Another top airport is Cascais (CAT), which is located 13.2 mi away (28-minute drive).

Are there rooms with balconies that I can book at 9Hotel Mercy?

Yes, some guestrooms at 9Hotel Mercy offer a balcony and may feature city views.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alana, Leduc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, property conditions & facilities
The staff
Stayed 2 nights in Mar 2025

8/10 Good

Mohammad Houssein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location.

Great location. Close enough to everything but still quiet and felt safe. Breakfast was good. I would definitely stay again!
Stayed 3 nights in Mar 2025

6/10 Okay

Ana Lucia D

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vacation and 9hoetl mercy was wonderful. Their breakfast buffet was excellent as was the staff. The hotel Is located on a great spot close to many restaurants and sites.
Stayed 8 nights in Feb 2025

10/10 Excellent

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel in a good location near metro and tourist sights. Staff very welcoming and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

HIDEKAZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Feb 2025

10/10 Excellent

Wahida

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located close to all sight seeing areas. The front desk team is excellent and very helpful with any questions especially Isabella. She gave a list of local restaurants to eat and areas to visit especially I was there for a short 2 days. I would come back and stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Yazeed

Traveled with partner
Liked: Cleanliness, staff & service, amenities
To review this hotel, is to differentiate between what is feasible within the capacity of the staff and what is beyond them (owners). Areas of strength - Some of the staff were pleasant and helpful. - Breakfast is solid, and quite honestly excellent. - The view from the suites is absolutely stunning. - The manager of the hotel is responsive, considerate and incredibly willing to meet expectations within reason. - Bed is very comfortable. Areas of weakness: - the property in terms of rooms really needs to be refurbished. I came to the conclusion that this had more to do with the owners of the hotel being complacent. - 1 or 2 members of the reception were frankly quite cold and not very service oriented. Perhaps for future safe-guarding all reception staff need a reorientation into how to welcome/treat guests staying at a 4 star hotel. Otherwise, all in all, it was a good stay. -

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff, breakfast was very worth it.
Stayed 8 nights in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a convenient location, lots of food places it surrounding it and shopping as well!! It also has an amazing sunset view! To add on it was spacious and the hotel breakfast was great!! Would stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shawn

Stayed 6 nights in Jan 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the corner room which was spacious and just Iike pictures. Building across the street is under construction but sound was not an issue for us. Overall had a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay in safe location close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

EDUARDO ANDRES

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended; location, staff, rooms and breakfast !!!
Stayed 5 nights in Dec 2024

10/10 Excellent

BARBARA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Centered to everything if you don't want to spend money on tours.
Stayed 3 nights in Dec 2024

6/10 Okay

Mohan

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

brian darren

Stayed 3 nights in Nov 2024

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