9Hotel Mercy

4.0 star property
Hotel with a bar, a short walk to Rossio Square

Choose dates to view prices

Photo gallery for 9Hotel Mercy

Front of property
Suite (Mercy) | View from room
Bar (on property)
Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Classic Double Room

8.6 out of 10
Excellent
(63 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

8.8 out of 10
Excellent
(34 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, 9Hotel Mercy is within a 10-minute walk of popular sights such as Rossio Square and Avenida da Liberdade. This 47-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and espresso makers.

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles
  • Castle of São Jorge - 10 min walk - 0.6 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪Mini Bar - ‬1 min walk

About this property

9Hotel Mercy

Hotel with a bar, a short walk to Rossio Square
9Hotel Mercy features free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include coffee/tea in a common area, a library, and free newspapers.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and espresso makers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le 9 Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (15 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is free cancellation available at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at 9Hotel Mercy?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Nov 1, 2025 start from $178.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near 9Hotel Mercy?

This hotel is situated in Lisbon City Center within a 10-minute walk of Rossio Square, Avenida da Liberdade, and Santa Justa Elevator. You'll also find Commerce Square and Lisbon Cathedral less than a mile away.

Will I be able to park at 9Hotel Mercy?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (reservations required).

Does 9Hotel Mercy have a casino?

No, 9Hotel Mercy doesn't have a casino.

Is there an indoor pool at 9Hotel Mercy?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at 9Hotel Mercy?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and a rainfall showerhead.

Does 9Hotel Mercy have a hot tub?

No, this hotel doesn't have a spa tub.

Does 9Hotel Mercy have a restaurant that serves breakfast?

Yes, 9Hotel Mercy serves buffet breakfast for a surcharge each morning at Le 9 Bar.

Does 9Hotel Mercy allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at 9Hotel Mercy for a fee of EUR 20 per pet, per night.

Does 9Hotel Mercy have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to 9Hotel Mercy?

The closest major airport to 9Hotel Mercy is Humberto Delgado Airport (LIS), which is 7.4 mi away (32 minutes by car). Another top airport is Cascais (CAT), which is located 13.2 mi away (33-minute drive).

Are there rooms with balconies at 9Hotel Mercy?

Yes, some guestrooms at 9Hotel Mercy offer a balcony and may feature city views.

Reviews

9Hotel Mercy Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

Reviews

10/10 Excellent

Wasei

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly people
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was an ice machine but staff was very gracious to obtain.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Stayed 2 nights in Jul 2025

10/10 Excellent

Wasei

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff, clean room, and very good location. The only small suggestion is to add couple of accessible electrical outlets. The two in the room are sort of hidden. Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Jimmy, Port Chester

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great rooms. I was pleasantly surprised.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t bad
Stayed 3 nights in Jun 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in need of some upgrades, refresh paint and better shower configurations. Also, very dark decore so bettter lighting. It’s a chic hotel but a little outdated. The staff was very responsive with issues. Juan was awesome and we enjoyed talking with him just in passing, he was so helpful with recommendations and everything.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect to explore Bairro Alto and beyond

Lovely hotel in the great location in Bairro Alto district. Nice rooms with excellent facilities. The rooftop bar is pretty cool with views across the city and the water. The limited food and drink I had were also excellent. Add the brilliant and friendly staff made my stay special.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenden

Stayed 1 night in Jun 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

EZEQUIEL MARIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel era puro lujo, muy lindo. El persona medio lento. Ubicado en una gran zona, cerca de todo. Lindo lugar!
Stayed 2 nights in Jun 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite large with high ceilings which was very nice. The staff were incredibly hospitable, breakfast every morning was always consistent and had a wide selection. The hotel is within walking distance to a collection of restaurants and nice points if interest sites, including a beautiful view overlooking the city. I’d highly recommend staying here as it made me want to visit Lisbon for a longer stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Great option in Lisbon
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyrone

Stayed 2 nights in Jun 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamal

Excellent location
Stayed 4 nights in Jun 2025

10/10 Excellent

Md Kamrul

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing find

Our stay was awesome! What a gem of a boutique hotel. The hotel was in a great location with amazing restaurants surrounding it. Michelin star Mexican attached was over the top amazing. The hotel itself was clean and our city view room was well apportioned and so comfortable,best sleep in our 2 weeks. Would highly recommend and would stay again on return to Lisbon
Stayed 1 night in May 2025

10/10 Excellent

Gavin, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and great reception staff.
Stayed 1 night in May 2025

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. Very contemporary and sleek. The front desk staff was friendly and accommodating. I would stay at this hotel and recommend it very highly.
Stayed 1 night in May 2025

10/10 Excellent

alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel. clean modern and the suite was fantastic
Stayed 2 nights in May 2025