Skip to main content
Beginning of main content

Recent guest reviews

Great hotel in a central area. Easy walk to shops, restaurants, bars and the water.

Great location , friendly staff, good breakfast

Great location, great breakfast. Staff was very helpful. Easy check in and check out.

We were pleasantly surprised to be given a super king bed when we were only expecting twins or a double! Cool, stylish hotel with a rooftop bar which unfortunately was closed during our Friday night stay. Hotel needs to provide washcloths in the bathroom:)

Cool interiors design

Perfect location. Right in the middle of everything, Shopping, restaurants, and bars!

Great hotel. The location is excellent. Friendly staff.

Wonderful hotel right in the heart of Chiado and right next to Bairro Alto. The staff was wonderful and very helpful. Beautiful rooftop bar with a great bartender! What a great place!

we shared a double room-family room and it was perfect size for 5. Good Experience for a family. would recommend this hotel.

GREAT LOCATION, LOTS OF BARS, RESTAURANTS AND SHOPS AROUND.... THE STAFF ARE VERY FRIENDLY.....

Cool posh hotel with a great central location in Lisbon. Rooms are a little small and could use a carpet cleaning but I didn't stay in the room much. Overall staff was friendly but a few odd looks because the hotel was filled with a lot of old tourists and people that dress the part. Don't judge a book by its cover. Be sure to walk down the street to O Trevo on the corner for a Bifana and Beer. Easy to walk to everything. Checkout Time Out Market to sample all the restaurants inside.

Great location, helpful staff but the inconvenience of the bar / restaurant hours makes it difficult to grab a bite or drink anytime. We arrived 15 minutes before breakfast closed and the food was still in place and they refused to let us eat! The next day when I asked for a coffee they instructed me to go back to my room.

The hotel is newly renovated and clean. The breakfast was very good. Good location, many restaurants close by.

This is an excellent hotel. Room is clean and comfort. Closer to town center. Staff is wonderful. They are friendly and helpful. They help you solve everything. From rent a car, recommend local restaurant, even call honorable taxi. I strongly recommend this hotel to everybody

Rua da Misericordia, 76 Lisbon

Hotel highlights

  • Walking distance to Rossio Square
  • Free WiFi in rooms and public areas
  • Business center
  • Concierge services

Located in Lisbon Old Town within a short walk of Rossio Square, 9Hotel Mercy is within 2 miles (3 km) of other popular sights such as Castle of São Jorge. This 47-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and espresso makers.


Dining

Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and espresso makers are other standard amenities.


Property features

9Hotel Mercy features free WiFi in public areas, a business center, and coffee in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this boutique hotel include a library, free newspapers, and a terrace.

Room options

Classic Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Suite (Mercy)

1 King Bed | Sleeps 3

Superior Double Room

1 Queen Bed | Sleeps 2

Executive Double Room

1 Queen Bed | Sleeps 2

Guest reviews for 9Hotel Mercy

Everyone (9) Couples (2) Family (2) Other (1)
5
Partner Couples

Great hotel in a central area. Easy walk to shops, restaurants, bars and the water.

By on Jul 16, 2022

Review comment responded on Aug 9, 2022

Dear Jeff, Thank you for taking the time to share your experience with us and we are sorry that your stay did not meet your expectations. We are sorry that you had a problem with the service offered by our staff. We remain at your entire disposal for any other request you may have. With my best regards,

5
Friends

Great location , friendly staff, good breakfast

By on Jun 11, 2022

5
Everyone

By on Mar 30, 2022

5
Family

Great location, great breakfast. Staff was very helpful. Easy check in and check out.

By on Mar 28, 2022

4
Partner Couples

We were pleasantly surprised to be given a super king bed when we were only expecting twins or a double! Cool, stylish hotel with a rooftop bar which unfortunately was closed during our Friday night stay. Hotel needs to provide washcloths in the bathroom:)

By on Mar 24, 2022

5
Everyone

Cool interiors design

By on Mar 17, 2022

5
Everyone

Perfect location. Right in the middle of everything, Shopping, restaurants, and bars!

By on Feb 3, 2019

Review comment responded on Feb 6, 2019

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

Great hotel. The location is excellent. Friendly staff.

By , from Michigan on Sep 15, 2018

Review comment responded on Sep 18, 2018

Dear Patricia, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

Wonderful hotel right in the heart of Chiado and right next to Bairro Alto. The staff was wonderful and very helpful. Beautiful rooftop bar with a great bartender! What a great place!

By on Sep 11, 2018

Review comment responded on Sep 18, 2018

Dear Ana, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

we shared a double room-family room and it was perfect size for 5. Good Experience for a family. would recommend this hotel.

By on Feb 27, 2018

Review comment responded on Mar 5, 2018

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Ricardo Verissimo

url importing http://www.orbitz.com/Lisbon-District-Hotels-9Hotel-Mercy.h5198938-p2.Hotel-Reviews
There was an error importing /Lisbon-District-Hotels-9Hotel-Mercy.h5198938-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Lisbon-District-Hotels-9Hotel-Mercy.h5198938-p2.Hotel-Reviews

Frequently asked questions