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9Hotel Mercy

Property class: 4

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Photo gallery for 9Hotel Mercy

A modern interior with leather sofas, a bar area, and a large window overlooking a street.
A modern hotel room with a large bed, a sitting area, a bathtub, and a flat-screen TV.
A modern living room with a sofa, a coffee table with breakfast items, and a decorative vase.
A multi-story hotel with a tiled facade, balconies, and a ground-level restaurant.
A balcony with wicker chairs, a table with breakfast, and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A modern hotel room with a large bed, a TV, and a desk with a lamp.

Classic Double Room

8.6 out of 10
Excellent
(77 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, two bedside lamps, and a nightstand with a telephone and books.

Superior Double Room

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

A modern hotel room with a large bed, bedside tables, a floor lamp, and a suitcase on the floor.

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

A modern hotel room with a large bed, a flat-screen TV, a desk, and a window with sheer curtains.

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Mercy)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors.

Suite (Mercy)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic room

Premium bedding, minibar, in-room safe, soundproofing

Classic room

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4

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About the neighborhood

Lisbon

Located in Lisbon City Center, 9Hotel Mercy is within a 10-minute walk of popular sights such as Rossio Square and Avenida da Liberdade. This 47-room, 4-star hotel welcomes guests with in-room amenities like minibars, espresso makers, and flat-screen TVs.

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Miradouro de São Pedro de Alcântara - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Sinal Vermelho - ‬1 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬2 min walk

About this property

9Hotel Mercy

9Hotel Mercy features free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include coffee/tea in a common area, a library, and free newspapers.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are other standard amenities.

Similar properties

Front of property
Hotel Borges Chiado
Lisbon City Center
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,542 reviews
$129 nightly
The price is $146
Oct 4 - Oct 5
Total with taxes and fees
Hotel Borges Chiado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy

Mercy Hotel

Mercy Hotel Lisbon

Mercy Lisbon

9HOTEL MERCY Hotel Lisbon

9HOTEL MERCY Hotel

9HOTEL MERCY Lisbon

9HOTEL MERCY

9HOTEL MERCY Hotel

9HOTEL MERCY Lisbon

9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is free cancellation available at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at 9Hotel Mercy?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Oct 15, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near 9Hotel Mercy?

This hotel is situated in Lisbon City Center within a 10-minute walk of Rossio Square, Avenida da Liberdade, and Santa Justa Elevator. You'll also find Commerce Square and Lisbon Cathedral less than a mile away.

Is parking available on site at 9Hotel Mercy?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (off-site parking (reservations required)).

Does 9Hotel Mercy have a casino?

No, 9Hotel Mercy doesn't have a casino.

Is there an indoor pool at 9Hotel Mercy?

No, there is no indoor pool at this hotel.

Is 9Hotel Mercy good for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding, a rainfall showerhead, and a minibar.

Does 9Hotel Mercy have a hot tub?

No, this hotel doesn't have a spa tub.

Does 9Hotel Mercy have a restaurant that serves breakfast?

9Hotel Mercy offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does 9Hotel Mercy allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at 9Hotel Mercy for a fee of EUR 20 per pet, per night.

Does 9Hotel Mercy have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to 9Hotel Mercy?

The closest major airport to 9Hotel Mercy is Humberto Delgado Airport (LIS), which is 7.4 mi away (32 minutes by car). Another top airport is Cascais (CAT), which is located 13.2 mi away (33-minute drive).

Are there rooms with balconies that I can book at 9Hotel Mercy?

Yes, some guestrooms at 9Hotel Mercy offer a balcony and may feature city views.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff , to the room and the location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the rooms are nice!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Madiwane

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with plenty of shops, bars and restaurants nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Good property
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great coffee
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, near lots of nightlife!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel very last minute and it was really good! Located in a pretty central part of Lisbon, it was easy getting around by walking or taking the bus/train. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice location and friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great as it was near Blue and Pink Streets. Staff was great and the rooms served their purpose.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to walk everywhere
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent stay! The lobby, rooms and amenities were all above pair! The staff was helpful, friendly and extremely v professional. The location was right in the middle and was walking distance from ALL the places we wanted to visit, yet was away from the noisy nightlife. I will definitely stay here again on my next visit!!!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people. Had a refreshing smell in the lobby. And room was always clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

AMNON

Liked: Cleanliness, staff & service, amenities
The hotel's location is excellent in the heart of the old city and within walking distance of most tourist attractions. The rooms are pleasant and clean and the staff is very nice. Paid parking is available in a parking lot near the hotel. I will definitely come again and highly recommend the hotel.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Catalin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was top notch . The rooms were not so clean. The furniture, amenities, etc, all of that was okish at most.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Ramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff with easy check-in. Room was everything I needed. Location is superb. The bar is temporarily closed, and will be open again soon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

EMILI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Rooms are spacious and very clean. Staff service couldn’t be better. Any small issue they will resolve immediately. Unbeatable location. Highly recommend.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a lovely location. Near restaurants, bars, and sight seeing locations. Highly recommend if you’re walking around Lisbon. I’d stay here again.
Near hotel, less than a block away
Across the street.
7 min walk from hotel next to a view point
Street with a tram
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marc-Alyre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price, location, and staff were incredible! The bed was comfortable and the room was very nice. The only tiny thing was that the rug besides the bed was dirty, people had probably stepped on it with shoes and it was only vacuumed, not properly washed. Was no big deal for us. Would 100% recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Anna

Disliked: Amenities, property conditions & facilities
Old dark hotel and rooms with strange bathroom set up
Stayed 3 nights in Apr 2026