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9Hotel Mercy

4.0 star property

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Photo gallery for 9Hotel Mercy

Business center
Suite (Mercy) | View from room
Front of property
Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, soundproofing

Classic Double Room

8.6 out of 10
Excellent
(73 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(43 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, soundproofing

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Mercy)

Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, 9Hotel Mercy is within a 10-minute walk of popular sights such as Rossio Square and Avenida da Liberdade. This 47-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and espresso makers.

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Restauradores Square - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Bairro do Avillez - ‬1 min walk
  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Casa Dos Pescados - ‬2 min walk
  • ‪Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

9Hotel Mercy features free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, a library, and free newspapers.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and espresso makers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is free cancellation available at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at 9Hotel Mercy?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Jun 24, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near 9Hotel Mercy?

This hotel is situated in Lisbon City Center within a 10-minute walk of Rossio Square, Avenida da Liberdade, and Santa Justa Elevator. You'll also find Commerce Square and Lisbon Cathedral less than a mile away.

Is parking available on site at 9Hotel Mercy?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (off-site parking (reservations required)).

Does 9Hotel Mercy have a casino?

No, 9Hotel Mercy doesn't have a casino.

Is there an indoor pool at 9Hotel Mercy?

No, there is no indoor pool at this hotel.

Is 9Hotel Mercy good for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding, a rainfall showerhead, and a minibar.

Does 9Hotel Mercy have a hot tub?

No, this hotel doesn't have a spa tub.

Does 9Hotel Mercy have a restaurant that serves breakfast?

9Hotel Mercy offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does 9Hotel Mercy allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at 9Hotel Mercy for a fee of EUR 20 per pet, per night.

Does 9Hotel Mercy have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to 9Hotel Mercy?

The closest major airport to 9Hotel Mercy is Humberto Delgado Airport (LIS), which is 7.4 mi away (32 minutes by car). Another top airport is Cascais (CAT), which is located 13.2 mi away (33-minute drive).

Are there rooms with balconies that I can book at 9Hotel Mercy?

Yes, some guestrooms at 9Hotel Mercy offer a balcony and may feature city views.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Nice place and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Idris Dunbar

Liked: Cleanliness, property conditions & facilities
Staff helpful clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caecilia

Liked: Cleanliness, property conditions & facilities
Location is great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Nice bed!! A bit moist room due to the rain
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mobeen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

SERENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, away from the main tourist strip, quiet, safe.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and comfortable bed. Perfect location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

EDUARDO ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended; location, staff, rooms and breakfast !!!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ALDO

Liked: Staff & service, property conditions & facilities
Great location and rooms
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice staff! Good breakfast. Close to the ocean and city center.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location staff friendly no problems
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room. Great patio connected to the room. Very central location
Stayed 5 nights in Oct 2025