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Recent guest reviews

Perfect location. Right in the middle of everything, Shopping, restaurants, and bars!

Great hotel. The location is excellent. Friendly staff.

Wonderful hotel right in the heart of Chiado and right next to Bairro Alto. The staff was wonderful and very helpful. Beautiful rooftop bar with a great bartender! What a great place!

we shared a double room-family room and it was perfect size for 5. Good Experience for a family. would recommend this hotel.

GREAT LOCATION, LOTS OF BARS, RESTAURANTS AND SHOPS AROUND.... THE STAFF ARE VERY FRIENDLY.....

Cool posh hotel with a great central location in Lisbon. Rooms are a little small and could use a carpet cleaning but I didn't stay in the room much. Overall staff was friendly but a few odd looks because the hotel was filled with a lot of old tourists and people that dress the part. Don't judge a book by its cover. Be sure to walk down the street to O Trevo on the corner for a Bifana and Beer. Easy to walk to everything. Checkout Time Out Market to sample all the restaurants inside.

Great location, helpful staff but the inconvenience of the bar / restaurant hours makes it difficult to grab a bite or drink anytime. We arrived 15 minutes before breakfast closed and the food was still in place and they refused to let us eat! The next day when I asked for a coffee they instructed me to go back to my room.

The hotel is newly renovated and clean. The breakfast was very good. Good location, many restaurants close by.

This is an excellent hotel. Room is clean and comfort. Closer to town center. Staff is wonderful. They are friendly and helpful. They help you solve everything. From rent a car, recommend local restaurant, even call honorable taxi. I strongly recommend this hotel to everybody

Rua da Misericordia, 76 Lisbon

Hotel highlights

  • Walking distance to Rossio Square and Santa Justa Elevator
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Located in Lisbon Old Town, 9HOTEL MERCY is within a 10-minute walk of popular sights such as Rossio Square and Santa Justa Elevator. The 47 rooms at this 4-star hotel include minibars, espresso makers, and premium bedding.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All of 9HOTEL MERCY's 47 air-conditioned rooms provide minibars, espresso makers, and free newspapers. Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests of 9HOTEL MERCY enjoy free WiFi in public areas, coffee in a common area, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets.

Room options

Superior Double Room

1 Queen Bed | Sleeps 2

Executive Double Room

1 Queen Bed | Sleeps 2

Club Double Room

1 Queen Bed | Sleeps 2

Suite (Mercy)

1 King Bed | Sleeps 3

Guest reviews for 9HOTEL MERCY

Everyone (7) Family (1) Other (1)
5
Everyone

Perfect location. Right in the middle of everything, Shopping, restaurants, and bars!

By on Feb 3, 2019

Review comment responded on Feb 6, 2019

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

Great hotel. The location is excellent. Friendly staff.

By , from Michigan on Sep 15, 2018

Review comment responded on Sep 18, 2018

Dear Patricia, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

Wonderful hotel right in the heart of Chiado and right next to Bairro Alto. The staff was wonderful and very helpful. Beautiful rooftop bar with a great bartender! What a great place!

By on Sep 11, 2018

Review comment responded on Sep 18, 2018

Dear Ana, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Filipe Maciel

5
Everyone

we shared a double room-family room and it was perfect size for 5. Good Experience for a family. would recommend this hotel.

By on Feb 27, 2018

Review comment responded on Mar 5, 2018

Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards, Ricardo Verissimo

4

great place to stay

Everyone

GREAT LOCATION, LOTS OF BARS, RESTAURANTS AND SHOPS AROUND.... THE STAFF ARE VERY FRIENDLY.....

By on Oct 19, 2017

Review comment responded on Nov 26, 2017

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to see you soon again... Best Regards Ricardo Verissimo

4

best location in lisbon

Everyone

Cool posh hotel with a great central location in Lisbon. Rooms are a little small and could use a carpet cleaning but I didn't stay in the room much. Overall staff was friendly but a few odd looks because the hotel was filled with a lot of old tourists and people that dress the part. Don't judge a book by its cover. Be sure to walk down the street to O Trevo on the corner for a Bifana and Beer. Easy to walk to everything. Checkout Time Out Market to sample all the restaurants inside.

By , from D on Mar 18, 2017

4

great central location

Everyone

Great location, helpful staff but the inconvenience of the bar / restaurant hours makes it difficult to grab a bite or drink anytime. We arrived 15 minutes before breakfast closed and the food was still in place and they refused to let us eat! The next day when I asked for a coffee they instructed me to go back to my room.

By on Apr 29, 2016

4

great hotel, good location, friendly staff

Singles

The hotel is newly renovated and clean. The breakfast was very good. Good location, many restaurants close by.

By on May 11, 2015

5

excellent hotel

Families

This is an excellent hotel. Room is clean and comfort. Closer to town center. Staff is wonderful. They are friendly and helpful. They help you solve everything. From rent a car, recommend local restaurant, even call honorable taxi. I strongly recommend this hotel to everybody

By on Nov 29, 2014

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