My Story Hotel Augusta

Property class: 3

Choose dates to view prices

Photo gallery for My Story Hotel Augusta

A multi-story building with balconies, a tiled ground floor, and a visible entrance.
A hotel with a classic European architectural style, featuring a prominent balcony and a large, decorative archway.
A restaurant with a marble counter, yellow chairs, and copper pendant lights.
An outdoor seating area with tables and chairs, a neon sign, and a building entrance with a glass door.
A hotel reception desk with a computer, a menu, and a bottle of champagne.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

Double Room

8.6 out of 10
Excellent
(52 reviews)
  • City view
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, City View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

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About the neighborhood

Lisbon

Located in Lisbon City Center, My Story Hotel Augusta is within a 5-minute walk of popular attractions such as Rossio Square and Santa Justa Elevator. This 46-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Commerce Square - 3 min walk - 0.2 miles
  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Rua Augusta Arch - 3 min walk - 0.2 miles
  • Lisbon Cathedral - 5 min walk - 0.3 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Restaurante O Portas - ‬1 min walk
  • ‪The Folks - ‬1 min walk
  • ‪La Vita È Bella - ‬1 min walk
  • ‪Merendinha Bar - ‬1 min walk

About this property

My Story Hotel Augusta

Guests staying at My Story Hotel Augusta enjoy free WiFi in public areas and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry.
32.00-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 9985

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
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Frequently asked questions

Is free cancellation available at My Story Hotel Augusta?

My Story Hotel Augusta offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at My Story Hotel Augusta?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Augusta on Nov 15, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near My Story Hotel Augusta?

This hotel is situated in Lisbon City Center, just steps from Santa Justa Elevator, and within a 10-minute walk of Rossio Square and Commerce Square. You'll also find Avenida da Liberdade and Lisbon Cathedral less than a mile away.

Is there parking available at My Story Hotel Augusta?

No, there isn't parking at this hotel.

Does My Story Hotel Augusta have a casino?

No, My Story Hotel Augusta doesn't have a casino.

Is there an indoor pool at My Story Hotel Augusta?

No, there is no indoor pool at this hotel.

What do couples enjoy most about My Story Hotel Augusta?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at My Story Hotel Augusta?

No, there isn't a spa tub at this hotel.

Does My Story Hotel Augusta feature a restaurant that includes a breakfast menu?

Yes, My Story Hotel Augusta serves buffet breakfast each morning for a surcharge from its restaurant.

Does My Story Hotel Augusta allow pets to stay for free?

No, pets aren't allowed at My Story Hotel Augusta.

Are there connecting rooms at My Story Hotel Augusta?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to My Story Hotel Augusta?

The closest major airport to My Story Hotel Augusta is Humberto Delgado Airport (LIS), which is 6.1 mi away (30 minutes by car). Another top airport is Cascais (CAT), which is located 13.9 mi away (39-minute drive).

Are there rooms with balconies at My Story Hotel Augusta?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 442 out of 648 reviews
Rating 8 - Good. 157 out of 648 reviews
Rating 6 - Okay. 28 out of 648 reviews
Rating 4 - Poor. 15 out of 648 reviews
Rating 2 - Terrible. 6 out of 648 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for the price!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Lisbon. Perfect location. 10/10 would recommend to stay based on location alone.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the hotel always smelled fresh and nice! Highly recommend..
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great right in the centre of all the shops bars and restaurants. Very nice hotel would recommend it if u go to Lisbon
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Lisbon.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a great staff! Steven was amazing, he helped us with check-in and made the entire experience wonderful. He was incredibly kind and welcoming. The hotel is very clean and conveniently located close to everything. Highly recommend!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and one of the best Happy hour menu
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the staff was nice snd professional, and the location was on spot.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly reception!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with our needs and comfort. We will definitly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful facility. Wonderful staff. Very clean
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Property very clean. Great food and shopping close.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super nice place and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location walkable to all tourist areas in Lisbon. comfortable connected rooms for families
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long international flight but hotel arranged transfer was waiting at arrivals which made it easy. Able to check in early, room was small but expected and as per website, the bed was very comfortable. Breakfast was included and quite varied with good coffee. Very enjoyable stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Close to everything and friendly staff. I will always come back to this same hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff, convenient location, reasonable price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. The breakfast can be improved. The hotel is in the center. Very well located. I can recommend it.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you want to be in the central tourist district. Everything is easily accessible from here and you are in the middle of the action. That said, the rooms are quiet and peaceful, roomy and pleasant. Staff was attentive and helpful, breakfast was very nice and not unreasonably priced. Will be back!
Stayed 2 nights in May 2026