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My Story Hotel Augusta

3.0 star property

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Photo gallery for My Story Hotel Augusta

Exterior
Reception
Restaurant
Front of property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
R. de São Nicolau, 78, Lisbon, 1100-549
  • Place, Commerce Square
    ‪3 min walk‬
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

8.4 out of 10
Very good
(42 reviews)
  • City view
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, City View

Double Room, City View | Street view

Double Room, City View

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds
  • Free WiFi

View all photos for Double City View

Minibar, in-room safe, desk, soundproofing

Double City View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Communicating Rooms

Minibar, in-room safe, desk, soundproofing

Communicating Rooms

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, My Story Hotel Augusta is within a 5-minute walk of popular attractions such as Rossio Square and Santa Justa Elevator. This 46-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Commerce Square - 3 min walk - 0.2 miles
  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Rua Augusta Arch - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 10 min walk - 0.6 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Koppu Ramen Izakaya Chiado - ‬1 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Restaurante O Portas - ‬1 min walk
  • ‪The Folks - ‬1 min walk

About this property

My Story Hotel Augusta

Guests staying at My Story Hotel Augusta enjoy free WiFi in public areas and laundry facilities. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage.
32.00-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.

Similar properties

Front of property
Hotel Borges Chiado
Lisbon City Center
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
8.6 out of 10, Excellent, 1,332 reviews
$108 nightly
The price is $123
May 5 - May 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 9985

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
My Story Charming Hotel Augusta Lisbon
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Hotel My Story Charming Hotel Augusta
MY STORY HOTEL CHARMING AUGUSTA Lisbon
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Hotel MY STORY HOTEL CHARMING AUGUSTA
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My Story Hotel Augusta Hotel Lisbon

Frequently asked questions

Is free cancellation available at My Story Hotel Augusta?

My Story Hotel Augusta offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at My Story Hotel Augusta?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at My Story Hotel Augusta on May 3, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near My Story Hotel Augusta?

This hotel is situated in Lisbon City Center, just steps from Santa Justa Elevator, and within a 10-minute walk of Rossio Square and Commerce Square. You'll also find Avenida da Liberdade and Castle of São Jorge less than a mile away.

Is there parking available at My Story Hotel Augusta?

No, there isn't parking at this hotel.

Does My Story Hotel Augusta have a casino?

No, My Story Hotel Augusta doesn't have a casino.

Is there an indoor pool at My Story Hotel Augusta?

No, there is no indoor pool at this hotel.

What do couples enjoy most about My Story Hotel Augusta?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at My Story Hotel Augusta?

No, there isn't a spa tub at this hotel.

Does My Story Hotel Augusta feature a restaurant that includes a breakfast menu?

Yes, My Story Hotel Augusta serves buffet breakfast each morning for a surcharge from its restaurant.

Does My Story Hotel Augusta allow pets to stay for free?

No, pets aren't allowed at My Story Hotel Augusta.

Are there connecting rooms at My Story Hotel Augusta?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to My Story Hotel Augusta?

The closest major airport to My Story Hotel Augusta is Humberto Delgado Airport (LIS), which is 6.1 mi away (30 minutes by car). Another top airport is Cascais (CAT), which is located 13.9 mi away (39-minute drive).

Are there rooms with balconies at My Story Hotel Augusta?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

My Story Hotel Augusta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 544 reviews
Rating 8 - Good. 134 out of 544 reviews
Rating 6 - Okay. 25 out of 544 reviews
Rating 4 - Poor. 11 out of 544 reviews
Rating 2 - Terrible. 6 out of 544 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew, Belding

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! The rooms were small, but adequate and clean. We did a few tours and all meeting points were within a 10 minute walk. The included breakfast was great, European continental. All the staff were friendly, helpful and smiley. Many good restaurants nearby. I highly recommend this hotel.
Stayed 4 nights in Feb 2026

10/10 Excellent

Douglas

Stayed 2 nights in Feb 2026

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!! The perfume in hallways was a little overwhelming. Other than that, it was perfect. What a view!!
Stayed 2 nights in Jan 2026

8/10 Good

Bethany

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Haruka

Stayed 2 nights in Nov 2025

10/10 Excellent

Krasimir

Stayed 9 nights in Aug 2025

10/10 Excellent

Vincent

It is centrally located. Staff is extremely friendly and helpful food in its restaurant is out of this world very detailed. I strongly suggest if people want a good hotel in the middle of the Tourist region of Lisbon. This is the place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Stayed 5 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All was good…great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra, Monterey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Oct 2025

8/10 Good

Imayaxil, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Small room and bathroom
Stayed 5 nights in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and smiling service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janice, Moncton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Excellent location. We felt safe at all times. Walking distance for train to Cascais and hop on hop off your. We didn’t have breakfast at hotel as there were many restaurants nearby. Located on a pedestrian street. Very quiet. Would recommend this hotel and definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful....steps away from restaurants, bakeries, stores and qaint cafes.
Stayed 3 nights in Oct 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, Nice Staff. Reason for 4 rather than 5 is the way the Staff dragged chairs and tables around uneccasirily in the mornings on a daily basis When attempting to set up. This would have the effect of waking everyone up in the mornings. These tables and chairs are light in weight so there was no reason to drag them as they did to cause maximum disruption. Aside from that room was nice and clean and staff were very friendly and always willing to help. Overall had a great stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Stephen, Holland Landing

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Located in a very convenient location to attractions and restaurants. All within walking distances.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the city center and near the river. Small botique hotel but the breakfast was handled by a separate company and the staff was really grumpy.
Stayed 4 nights in Sep 2025

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, small but clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Veronica, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great views. We truly enjoyed our stay .
Stayed 5 nights in Sep 2025

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