Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Marquis of Pombal Square

Choose dates to view prices

Photo gallery for Hotel Excelsior

Bar (on property)
Front of property
Interior entrance
Point of interest
Quadruple Room | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Marquis of Pombal Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪2 min walk‬
  • Eduardo VII Park
    ‪2 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

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Room options

Double Room

8.0 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel Excelsior is adjacent to Marquis of Pombal Square and within a 5-minute walk of other popular sights like Eduardo VII Park. This 80-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Marquis of Pombal Square - 2 min walk - 0.1 miles
  • Avenida da Liberdade - 2 min walk - 0.1 miles
  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 2 min drive - 1.2 miles

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel with free breakfast, steps from Marquis of Pombal Square
At Hotel Excelsior, guests have access to free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, phones, and desks.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 3125

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in.

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Are free cancellation options available at Hotel Excelsior?

Hotel Excelsior provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Excelsior?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior on Jul 21, 2025 start from $99.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Excelsior?

This hotel is situated in Lisbon City Center, just steps from Avenida da Liberdade and Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Is parking available on site at Hotel Excelsior?

No, there isn't parking available at the hotel.

Does Hotel Excelsior include a casino on the premises?

No, Hotel Excelsior doesn't have a casino.

Is there an indoor pool at Hotel Excelsior?

No, there is no indoor pool at this hotel.

Is Hotel Excelsior good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and bathrobes.

Does Hotel Excelsior have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Excelsior feature a restaurant that includes a breakfast menu?

Hotel Excelsior offers free continental breakfast each morning though there is no restaurant.

Will Hotel Excelsior allow pets to stay for free?

No, pets aren't allowed at Hotel Excelsior.

Are there connecting rooms at Hotel Excelsior?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Excelsior?

The closest major airport to Hotel Excelsior is Humberto Delgado Airport (LIS), which is 5 mi away (21 minutes by car). Another top airport is Cascais (CAT), which is located 12.8 mi away (29-minute drive).

Are there rooms with balconies that I can book at Hotel Excelsior?

No, there aren't any guestrooms with balconies at Hotel Excelsior.

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 120 out of 613 reviews
Rating 8 - Good. 209 out of 613 reviews
Rating 6 - Okay. 161 out of 613 reviews
Rating 4 - Poor. 77 out of 613 reviews
Rating 2 - Terrible. 46 out of 613 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, breakfast included, cool room with working AC, and near city attractions and transportation.
Stayed 1 night in Jun 2025

4/10 Poor

Liane

Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025

10/10 Excellent

LJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 6 nights in Nov 2024

10/10 Excellent

INGRID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

CRONICA UNANIME LDA

Liked: Cleanliness, staff & service, property conditions & facilities
Está justo al lado d Plaza Marqués de Pombal. Tiene la Avda da Liberdade a escasos cien metros. Para bajar al Rossio andando. Perfecto
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10 Good

Steven, TACOMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

6/10 Okay

Oleg

Traveled with family
Liked: Cleanliness, staff & service
Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

2/10 Terrible

Betty san san

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Stayed 3 nights in Oct 2024

4/10 Poor

Rosmin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Raymond

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible washroom

The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

4/10 Poor

Sassan

Disliked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

10/10 Excellent

Frank

Stayed 5 nights in Sep 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Uroosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and bathrooms. Not clean. My friends got bed bugs
Stayed 4 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Sep 2024

8/10 Good

Magdalena

Liked: Staff & service
Stayed 4 nights in Aug 2024