The City Rooms

4.0 star property

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Photo gallery for The City Rooms

Exterior
Exterior
Double Room | Desk, free WiFi
Double Room | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
10 Hotel Street, Leicester, England, LE1 5AW
  • Place, Leicester Town Hall
    ‪1 min walk‬
  • Place, Leicester Cathedral
    ‪3 min walk‬
  • Place, Curve Theatre
    ‪7 min walk‬
  • Airport, East Midlands (EMA)
    ‪27 min drive‬

Room options

Double Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Leicester

Located in Leicester City Centre, The City Rooms is next to Leicester Town Hall and Leicester Market. The 4 rooms at this 4-star guesthouse include coffee makers, flat-screen TVs, and soaking bathtubs.

What's nearby

  • Leicester Town Hall - 1 min walk - 0.0 miles
  • Leicester Cathedral - 3 min walk - 0.2 miles
  • Highcross Shopping Centre - 3 min walk - 0.2 miles
  • De Montfort University - 4 min walk - 0.3 miles
  • Curve Theatre - 7 min walk - 0.4 miles

Getting around

  • Leicester Station - 10 min walk
  • East Midlands Airport (EMA) - 43 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬1 min walk
  • ‪The Corn Exchange (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sommar Leicester - ‬1 min walk
  • ‪Firebug - ‬1 min walk

About this property

The City Rooms

The City Rooms offers free WiFi in public areas and meeting rooms.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers and desks are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Rooms Guesthouse Leicester
City Rooms Leicester
City Rooms
The City Rooms Leicester
The City Rooms Guesthouse
The City Rooms Guesthouse Leicester

Frequently asked questions

Is a free cancellation option available at The City Rooms?

The City Rooms offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do near The City Rooms?

This guesthouse is situated in Leicester City Centre, just steps from Leicester Town Hall and Leicester Market, and within a short walk of Highcross Shopping Centre. You'll also find Curve Theatre and New Walk Museum less than a mile away.

Is there parking available at The City Rooms?

No, there isn't parking available at the guesthouse.

Does The City Rooms include a casino?

No, The City Rooms doesn't have a casino.

Is there an indoor pool at The City Rooms?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about The City Rooms?

Amenities at this guesthouse that appeal to couples include a soaking tub and free Internet access.

Does The City Rooms have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does The City Rooms have a restaurant with a breakfast menu?

No, The City Rooms doesn't have a restaurant that serves breakfast.

Will The City Rooms allow pets to stay free of charge?

No, pets aren't allowed at The City Rooms.

Are there connecting rooms at The City Rooms?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from The City Rooms?

The closest major airport to The City Rooms is East Midlands Airport (EMA), which is 20.3 mi away (43 minutes by car). Another top airport is Nottingham (NQT), which is located 26.2 mi away (46-minute drive).

Can I book a room with a balcony at The City Rooms?

No, you won't find accommodations with balconies at The City Rooms.

The City Rooms Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 63 out of 135 reviews
Rating 8 - Good. 36 out of 135 reviews
Rating 6 - Okay. 22 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 6 out of 135 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Business traveler
Liked: Cleanliness
The room was clean, very spacious and well appointed. It's all self service with no F&B so you have to go out to eat. The shower was hot and powerful, with a huge bath. The room was just a little cold, but it's an old buildings
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities
Smooth check in, great coffee/tea making facilities, spacious/cozy bedroom. We will visit again.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Clare

Liked: Cleanliness, amenities
On arrival, the key for room one didnt work well. I tried to get in my room and failed. Then asked a passer by who also failed tomopen it. By luck, it eventually opened but as a woman on my own, I got nervous about it not working when I got back late. So had to keep the door ajar for safety so I knew it was open when I got back. The room itself was beautiful , just stressful getting in.
Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great rooms and spotless
Stayed 1 night in Nov 2025

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff very polite and friendly, there are few shops nearby. The position is excellent. Unfortunately is very noisy , and before 2pm you are not able to be quiet. The room was very clean , just please double check the toilet paper, don't supply just the minimum quantity.
Stayed 1 night in Nov 2025

4/10 Poor

Brendan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Our team member on viewing the room and the establishment refused to stay. As we are local we personally visited the accommodation on 13th Oct and it was clear it did not meet our standards. Based on the images of the property on Hotels.com we were surprised with what e found. To be honest we were shocked by the state of the decor, the dirty and worn fixtures and fittings and the general poor upkeep of the property. We were further shocked when we walked into the cold, poorly lit vestibule, safe keys with homemade paper numbers stuck on the wall, up to the top floor along what can only be described as a dilapidated staircase with a awful worn ill fitting carpet and entered the room to find the door was old and not a tight / secure fit (certainly not a place I'd want to stay, never mind a lone female). The bathroom has a light fitting that doesn't appear to be sealed (bathroom safe?) and certainly not fit for commercial use and worse still the light fitting in the bedroom is hanging from the ceiling showing exposed wires. The general state of presentation is extremely poor and not to the standard we would choose for our team members. We write this in the genuine hope that the owners
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position, poor admin?

Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night. A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication
Stayed 1 night in Jul 2025

2/10 Terrible

Jon

Business traveler
Disliked: Staff & service, amenities
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel. Not heard directly from the hotel to apologise or arrange refund / compensation. All round poor.
Stayed 1 night in Jul 2025

8/10 Good

Malika

Liked: Amenities
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tunde

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Great location for our trip

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, lovely room.

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info. Thank you for the fan it was much needed.
Stayed 1 night in Jun 2025

2/10 Terrible

JACKQUI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caspar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveler
Liked: Room comfort
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025