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Tru By Hilton Gananoque, On

Property class: 2.5

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Photo gallery for Tru By Hilton Gananoque, On

Exterior
Lobby
Reception
Snack bar
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪5 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪2 min drive‬
  • Place, Gananoque Boat Line
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

About the neighborhood

Leeds and the Thousand Islands

Located within a 5-minute walk of Shorelines Casino Thousand Islands, Tru By Hilton Gananoque, On is within a 15-minute stroll of BMX Track and Skateboard park. This 32-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Shorelines Casino Thousand Islands - 5 min walk - 0.3 miles
  • Thousand Islands OLG Charity Casino - 2 min drive - 1.4 miles
  • Confederation Park - 3 min drive - 1.9 miles
  • Gananoque Boat Line - 3 min drive - 1.6 miles
  • Thousand Islands Playhouse - 3 min drive - 1.6 miles

Getting around

  • Gananoque Station - 5 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Popeyes - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Bar Petunia - ‬3 min drive
  • ‪Subway - ‬2 min drive

About this property

Tru By Hilton Gananoque, On

Guests staying at Tru By Hilton Gananoque, On enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers litter boxes. Additional amenities include a microwave in a common area, a computer station, and a vending machine.
Guests can expect to find free WiFi and TVs with cable channels. Free toiletries are also included.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Exterior
Comfort Inn & Suites Thousand Islands Harbour District
Gananoque
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
$84 nightly
The price is $99
May 4 - May 5
Total with taxes and fees
Comfort Inn & Suites Thousand Islands Harbour District

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Frequently asked questions

What can I see close to Tru By Hilton Gananoque, On?

This hotel is located in Leeds and the Thousand Islands, a short 18-minute walk from Lake Ontario and also 5 minutes on foot from Shorelines Casino Thousand Islands. You'll also find Thousand Islands National Park and Thousand Islands OLG Charity Casino within a short drive.

How much does it cost to stay at Tru By Hilton Gananoque, On?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Gananoque, On on May 3, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Tru By Hilton Gananoque, On?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Tru By Hilton Gananoque, On feature a casino at the property?

No, Tru By Hilton Gananoque, On doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Gananoque, On?

Yes, this hotel has an indoor pool.

Is Tru By Hilton Gananoque, On a good place to stay for couples?

Couples will appreciate amenities like an indoor pool, a free daily breakfast, and a garden at this hotel.

Are there hot tubs at Tru By Hilton Gananoque, On?

No, this hotel doesn't have a spa tub.

Does Tru By Hilton Gananoque, On feature a restaurant that includes a breakfast menu?

Tru By Hilton Gananoque, On offers free continental breakfast each morning though there is no restaurant.

Will Tru By Hilton Gananoque, On allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Gananoque, On for a fee of CAD 50.00 per pet, per day. The property also provides litter boxes.

Are there connecting rooms at Tru By Hilton Gananoque, On?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Tru By Hilton Gananoque, On?

The closest major airport to Tru By Hilton Gananoque, On is Kingston, ON (YGK-Norman Rogers), which is 28.4 mi away (37 minutes by car). Another top airport is Watertown, NY (ART-Watertown Intl.), which is around 24.5 mi away.

Are there rooms with balconies that I can book at Tru By Hilton Gananoque, On?

No, there aren't any guestrooms with balconies at Tru By Hilton Gananoque, On.

Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 204 reviews
Rating 8 - Good. 33 out of 204 reviews
Rating 6 - Okay. 9 out of 204 reviews
Rating 4 - Poor. 0 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and looked new
Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Room was great & clean
Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2026

10/10 Excellent

Oona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a night but this property was great. New, clean, nice little touches like giving you recommendations for restaurants and pubs. Staff was very helpful and personable and really seemed to go the extra mile. The room was nice, good bed and pillows and the shower was big with lots of water pressure. There was a pool and gym however we didn’t use them ..they looked clean and well cared for. Breakfast was the usual help yourself..but I will say the bacon and sausage were perfect. All in all I would definitely recommend the Tru.
Stayed 1 night in Jan 2026

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Great staff. Great lobby area.
Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so peaceful
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Shiva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and all was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy E

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This motel is absolutely perfect...pristinely clean, accessible for my husband, very friendly staff. When she heard he walks with a walker, she changed our room to ensure it more readily meets his needs. Very impressed! We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre, Burford

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was comfortable and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was lovely, just a few issues. Fridge in room very noisy with large bangs kept awake during night. Red light on lamp distracting needed to unplug. Breakfast not great for hot food had better at low cost hotels. Car parking a disaster due to not being ploughed. Bed was comfy, room very clean, shower great
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: new clean, good breakfast, attentive staff, nice bathroom Cons: small ish rooms, bad / flat pillows, no microwave or large table
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms. Very icy sidewalk and parking lot. Just an ok breakfast. Sausages and plain folded eggs. No bacon or omelette or home fries. Neat pancake machine though. It’s tacky. Looks like it was designed by Skittles. Not for me. New and clean though.
Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Stayed 1 night in Nov 2025

8/10 Good

Tim

Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Stayed 1 night in Nov 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and in excellent condition. The service was great and the staff was friendly. My only complaint was the lack of sugar free syrup for the pancakes. PP
Stayed 3 nights in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

darryl

Liked: Cleanliness, property conditions & facilities
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
Stayed 1 night in Nov 2025