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We stayed here for 2nights.Upon arrival, the front desk staff was just sad and dull. Dampening the great vibe around the hotel - great music and relaxing aromatherapy. Room was nice-big bed, comfortable fluffy pillows,nice sheets, clean, good air-conditioning. Shower was good too. They have an in-house DJ playing by the pool/beach side from 4pm to 8pm daily. Really enjoyed chilling by the beach with great music. However, there isn't any security at the beach entrance of the hotel. Any passerby walking down the beach (who aren't staying at the hotel/or purchased their pool pass), gets to enter the pool side/ beach club with no control. During our stay, we experienced a big group of man(probably 20 of them) coming into the area for photo taking and a stroll around the pool area (making a lot of female guest feeling uncomfortable).All of this was witness by the staff but nothing was done. For the amount we paid, we expected the exclusiveness and privacy. Location wise - located at one end of Pantai Tengah. Multiple eateries right outside the hotel, but most look run down. Overall we enjoyed our stay, just think that much can be improved such as security and service.
We only can rate the service of this hotel, since the booking was cancelled after 4 Months... We placed our booking in June/July for New Years Eve. Flights from Europe to Langkawi has been booked. But a few days ago, we received a cancellation mail, without any bigger explanation. Just a small note with: No rooms available. No alternative proposal, no support, no reaction on our mails, just this poor cancellation mail... No customer should be treated like that
The hotel concept is very fantasy. Unexpected funny portraits, giant rabbit & furnitures deco, cute & funny souvenirs where you can buy as gift. Beside than that, i can’t think of any and recommend to others to stay with this hotel. Services: room key only able to provide 1 piece, you wanna get extra perhaps if they have any extra. Sound funny with limited key card to provide to guests. Food to eat: breakfast only available till 10.30am, while then stated opening hour till 12am. I went in 10:40am & the staff tell me there are no food to provide even i pay for it. Then i can only drive out to find breakfast. Housekeeping definitely most worst part ever. Staff was very playful while they are working, laying on bed, playing with phone, throwing towel to each other & laughing so loud. I’m actually do not mind if they already finish their work but just because they react in this way, room’s towel do not provide in proper set, water bottle did not refill accordingly. No hair dryer for my friend’s room. Best part is , housekeeper took my friend’s towel & did not replace a new piece. My friend waiting for whole day only able to get the towel at night. The room consider clean but only the toilet, water stuck while showering. Very irritated. If you ask me , worth to pay for the stay ,frankly speaking i don’t think so. I can easily get better services with the same amount that i pay for this hotel. For me to choose, i won’t come back to to stay at this hotel any more.
On the positive side this hotel were very helpful in sorting out a problem with our booking which we were grateful for. However we curtailed our 4 day stay to two despite losing money just to get away from this hotel. There is loud and thumping music from 10 am to very late every day which is just overpowering. Despite requests they wouldn’t turn it down. It’s not a place to chill out. The room was not up to standard with the shower room constantly flooding. The room was also not that clean and unless you ask reception they don’t clean your room regularly Breakfast is average to be honest with the buffet less good than the menu service. The beach adjacent to the pool is full of cigarette buts and plastic. There is not really a Spa at this hotel. I can’t recommend a stay at this hotel sadly.
The resort was gorgeous. We had a fabulous time with my husband. The staff was very friendly. Our room was nice. We loved the dj who came on at 4pm most nights and played awesome music. great atmosphere. The food at the resort was delicious and the long island buckets were strong and definately worth it. Will love to come back here.
Dont be con by the good review from the internet. It is way below par for such standard hotel. I belief i can get much better service from a Motel nearby. Breakfast... it may be free, maybe ala karte, but the time you need to wait for it... be prepare for 1 hour to wait for your food. Recommend - order everything in the menu and if you dont like it just take a bite. At least dont need to wait another hour for the food. The room looks so so not well upkeep. Initially went into the room the air cond was not cold. Open up the filter its full of dust packed to the brimmed. Never been cleanned since the opening i guess. Even the blower is full of fungus. Disgusting. The only.good part of this place is the pool design and the band there. But do keep in mind the pool is extremely dirty and murky. The many years ive been teaching swimming this may be one of the worse.
Went back for second time this year. If u like musics and crowd, this is the place. The pool bar and sundeck are just perfect for group of friends to chill or party. They have dj spins in the noon to evening. Perfect place to catch a sunset too. Only drawback is the absolutely slow service for breakfast.
Hear a lot about this place particularly from their sister property in Seminyak-Bali and it seems it is day and night between the two properties. General impression is correct but if you start to see the details you will realise as it is not neat even dirty as well tacky in its own style. Didn’t feel the vibes you can find in a W or in A Loft... Plenty of maintenance works to do and a huge work in cleaning. Funny furnitures as the big rabbit are already faded and chipped. It is impressive to see that this place has been opened less than of 2 years and already so badly managed. The beach is rocky and not that clean too...
PROS 1. The level of creativity of the decoration is beyond the bar. Anywhere you look, there is something interesting. 2. The location is perfect. Just at the very end of the island, like if it had a private beach. 3. The pool is made out of glass and it integrates in a fantastic way with the sea. 4. The rooms are very comfortable and very well equipped. 5. The restaurant's food is well-prepared, with style and well adapted to each culture. 6. Breakfast is great! 7. The Dj is good. CONS 1. There is a weird smell in the room the area of the 100 rooms, which it can be the product they clean them with, or the material on the walls. The AC removes it a bit. 2. The AC is facing your face on the bed, so good luck if it is very hot and the cold air makes you sick. 3. The restaurant service is very slow. We had dinner, there were only two tables and seven members of staff. I had to get up twice to ask them to come to the table. They were all chatting and playing with their phones. 4. The cocktail bar works with syrups, not with real fruit. The quality of the cocktails can be really poor. 5. It should be a hotel for adults only. It was plenty of kids while the Dj was playing house music all day. 6. The Dj plays non-stop until 8pm. If you have spent the day, there is a moment when you just want to hear the sound of the sea and drown the guy in the pool (with all his equipment included). 7. The Hotel suggests to pay a taxi from the airport at MYR 35. You might want to download the app Grab (same as Uber), and pay just MYR 12.
Been here 3 days. Dreadful service, broken furniture/umbrellas etc. Somebody should train the wait staff in the art of customer service. Paid 300 USD per night for the 'Jaccuzi room' the pic shows what awaited us upon check to our room. Bloody disgrace, waste of good money and the General Manager needs basic training or a bloody good kick up the ass. Wont be back but even if we did plan to come back in a year, judging by the way this place is run it will be out of business by then anyway!
Dash Resort Langkawi places you within 2 miles (3 km) of popular sights like Underwater World and Cenang Mall. This 4-star hotel welcomes guests with 108 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in local and international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
All 108 air-conditioned rooms feature minibars, coffee makers, and free bottled water. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and desks are also standard.
At Dash Resort Langkawi, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a garden and wedding services.