Was unable to check in there was a problem with their system, no one was able to correct the system. Still awaiting a refund, they u keep being told is coming
They we’re repairing the floor we stayed in and it was constant noise all day. Construction workers had loud music all day and the sound of tools all day. We couldn’t rest during the day at all which is why we got rooms to begin with. To rest. The check in staff was great but everything else was not. Towels were folded wet and put back to make seem as if towels were changed. I spent a whole week there and I had two rooms and really just hated it.
The room had a bad smell. Very noisy. A child was in the room upstairs and all day was making noises and jumping and banging. The pace felt unsafe especially on the parking lot.
Really bad dirty
The place was run down and dirty.
Older property that has a restaurant/club that gets pretty noisy into the wee hours of the morning. Room was clean, just needs updating. Had rust around the shower area.
it was ok. Clean. The facility is very outdated and could use some updates.
rooms very neatly and staff very friendly have no complaints.
Convenient to I-4. Hotel was formerly a Ramada Inn. Ok for a night, maybe two....
Most hotels don't charge for the breakfast and this breakfast was horrible.
Within a short walk of Lakeland Square Mall, Quality Inn Lakeland North is within 2 miles (3 km) of Lake Parker. This 98-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.
32-inch flat-screen TVs come with satellite channels and video-game consoles, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Quality Inn Lakeland North enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Was unable to check in there was a problem with their system, no one was able to correct the system. Still awaiting a refund, they u keep being told is coming
Hello Mark,Thank you for choosing our hotel for your recent stay. We appreciate your time in rating us and would like to apologize for any inconvenience you may have experienced during your visit. Please feel free to reach out to our hotel directly with any specific feedback you may have, so that we can address any areas of improvement. We look forward to welcoming you back in the future and providing you with an exceptional stay.
They we’re repairing the floor we stayed in and it was constant noise all day. Construction workers had loud music all day and the sound of tools all day. We couldn’t rest during the day at all which is why we got rooms to begin with. To rest. The check in staff was great but everything else was not. Towels were folded wet and put back to make seem as if towels were changed. I spent a whole week there and I had two rooms and really just hated it.
Hello Sandra, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the noise from the ongoing repairs. We understand the importance of a peaceful environment for our guests. We appreciate your compliment towards our check-in staff. Regarding the towels, we apologize for any confusion caused and we will address this with our housekeeping team. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Hello Melissa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
The room had a bad smell. Very noisy. A child was in the room upstairs and all day was making noises and jumping and banging. The pace felt unsafe especially on the parking lot.
Hello JORGJIA, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Hello JENNY, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Hello Sankarathi,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Hello Karen,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Really bad dirty
Hello Hugo, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Hello peter, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
Hello James, We apologize for any inconvenience you experienced during your stay. Please contact our management directly regarding your refund, as they will be able to assist you further with this matter. Thank you for your understanding.