2/10 Terrible
michael
Traveled with family
Aug 22, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well if you're reading this, just do not consider this hotel, Lakeland is a lovely place, and has lots of other hotels to consider
Anyway why do i say this? Well we booked a room which was ok at best, it was a bed for each night of stay, other than blinds that let in street light, so room was bright thru night, breakfast was terrible, dirty area, the hotel looks like it's 10 years past it's prime, and then the toilet blocked, informed front desk at 9am, went out for day, came back late afternoon still not fixed, maintenence guy goes home at 3! Anyway move to another room on same floor, open door and towels on floor due to fridge missing which btw was in corridor before hand for days, removed towels and went to bed that evening, plus side no street light outside, but large amount of mold in bathroom as extractor was not working, anyway go out next day early to theme park, come back and floor is covered in water again, floor lifting up, go to reception, no other rooms available, so check out early and just leave, a room that is dangerous, slippery, staff unaware, clueless, never apologised, if you want to live in the edge for all the wrong reasons then book a room
michael
Stayed 14 nights in Aug 2025
