great room
The pool
Clean room and friendly staff. Needs updating.
Sal at check in was the best! He was friendly, helpful and professional. The hotel is clean with a fun vibe that hits you when you walk in the door !
We couldn’t stay but one night because the air quality was so poor due to the forest fires. The staff was very accommodating in allowing us to change our plans
I choose Non Smoking room, but whole building reeked of tobacco. Resort Fee does not include valet parking, just self parking only. No refrigerator!!!
Didn't like the smell of smoke in the rooms, and how dated the hotel room are.
The property was under construction. I asked in advance for a room with a view and for the second time coming to this hotel I got a view of a dirty roof.. last time was a view of dirt and dead trees and leaves.. very sad when coming for my wedding anniversary. We also gambled at the hotel and didn’t win.. I don’t think anyone did.. there were no sounds of laughter when winning. We left to the other hotels and had. Wonderful time gambling. The room rate through orbitz was great and now the only reason I came to this hotel. But unfortunately it will be the last time.
I liked the view. The service was poor.
Fast and curtious services
Loved the indoor pool and our meal at Ciera
No heat in the Room, No hot water, electrical plug in the bathroom didn't work, The engineering department came up twice 2 different times to fix things
The zealous nature of their "mask" enforcement in the face of ironic contradictions made this place uncomfortable. Swarming SS agents enveloped a mostly empty casino floor.
I arrived to check in, however, no one was available at the front desk; I waited for about 20 minutes. They also had a sign that said, “Be back in 10”. Obviously not true. So I walked over to the bar area and asked the bartender if they knew where the guest service representatives were. The bartender looked at me and said, “Why the hell do you think that I would know that”? VERY RUDE. Then she got on the phone and called someone to come to the front desk. The lady that arrived at the front desk was very unprofessional. She was wearing pajamas. No uniform whatsoever. I couldn’t believe it. Anyway, I checked in and booked a non-smoking room. And guess what, THE ROOM SMELLED LIKE CIGARETTES. The entire hotel was so dirty and dingy. Gross. Worst money that I have ever spent. 0/5 stars.
MontBleu Resort Casino & Spa is adjacent to popular attractions such as Casino at Harrah's Lake Tahoe and Casino at MontBleu Lake Tahoe. This 438-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including Ciera Steak & Chophouse, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.
All 438 rooms provide coffee makers, safes, and phones. Guests can expect WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.
Guests of MontBleu Resort Casino & Spa have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 33.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include an indoor pool, a gym, and 3 spa tubs.
great room
The pool
Clean room and friendly staff. Needs updating.
Sal at check in was the best! He was friendly, helpful and professional. The hotel is clean with a fun vibe that hits you when you walk in the door !
We couldn’t stay but one night because the air quality was so poor due to the forest fires. The staff was very accommodating in allowing us to change our plans
I choose Non Smoking room, but whole building reeked of tobacco. Resort Fee does not include valet parking, just self parking only. No refrigerator!!!
Didn't like the smell of smoke in the rooms, and how dated the hotel room are.
The property was under construction. I asked in advance for a room with a view and for the second time coming to this hotel I got a view of a dirty roof.. last time was a view of dirt and dead trees and leaves.. very sad when coming for my wedding anniversary. We also gambled at the hotel and didn’t win.. I don’t think anyone did.. there were no sounds of laughter when winning. We left to the other hotels and had. Wonderful time gambling. The room rate through orbitz was great and now the only reason I came to this hotel. But unfortunately it will be the last time.
I liked the view. The service was poor.
Fast and curtious services
