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Hard Rock Hotel & Casino Lake Tahoe

3.5 out of 5.0

Recent guest reviews

The room was dusty. There was dust everywhere. On the desk the tv stand, night stand.

I didn’t like the fact that we didn’t not have hot water in the shower, unable to shower the entire stay at this hotel

Great hotel! Clean, comfy bed and good restaurants!

Had a beautiful view and was walking distance from most places we visited.

Overall nice hotel. However, not sure what we paid an extra resort fee for, the gym was tiny. The pool was small and outdoors so not good for winter. Most hotels offer the same benefits without an additional fee.

Mirror was dirty with green paint bathroom was nasty

We were pretty happy with our whole experience at HR. Very relaxing and nice visit - except for one thing: Between midnight and 2 AM there was a loud noise coming from somewhere in the walls. It would come and go, but sounded like someone sawing a hole in a wall. The front desk was not surprised by my complaint and told me the problem was in the water system. This led me to wonder how long this was going on. - Other than that we really enjoyed and will surely be back.

Great location. I arrived at 2 am. They gave me a room directly across elevator doors. Went back and they moved me

The hotel has central heating and you have very little control of it, our room was 80 degrees at night. NO A/C!

Friendly staff, easy parking and a great rate for my midweek stay.

Hotel was very clean. Nice lake view. I love orbitz insider deals. Never disappoint.

Hotel needs some work. One elevator was not working and there is no indoor hot tub or pool. The hot tub and pool are only outside and even though the pool is heated I dont believe anyone uses them in the winter.

I appreciate the clean room and the new bedding, towels and bathroom facilities.

Price was great . And like their service too.. Happy to find a deal hear

Horrible customer service. Rude valet and front desk. An unexplainable resort fee considering there were no ameneties. No mini fridge in the room. No AC. Had to sleep with window cracked... only our window was a sliding glass door without a balcony. Seemed very dangerous. We had no hot water for showering for half of the day.

50 Highway 50 Stateline NV

Hotel highlights

  • Walking distance to Hea...
  • Free WiFi in rooms and ...
  • Free valet and self parking
  • Onsite dining

Hard Rock Hotel & Casino Lake Tahoe places you within a 10-minute stroll of popular attractions such as Heavenly Gondola and The Shops at Heavenly Village. This 539-room, 3.5-star hotel has a casino along with an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at Fire Break Kitchen & Bar, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include free local calls, a safe, and an ironing board.


Property features

At Hard Rock Hotel & Casino Lake Tahoe, guests enjoy a casino, an outdoor pool, and a fitness center. Free valet parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and free newspapers.

Room options

Room, 1 King Bed, Partial Lake View

King 1 | Sleeps 3

Room, 1 King Bed, Balcony

King 1 | Sleeps 3

Room, 2 Queen Beds, Lake View

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hard Rock Hotel & Casino Lake Tahoe

Everyone (160) Couples (4) Family (6)
3
Families

The room was dusty. There was dust everywhere. On the desk the tv stand, night stand.

By on May 20, 2019

4
Everyone

By on May 20, 2019

3
Friends

I didn’t like the fact that we didn’t not have hot water in the shower, unable to shower the entire stay at this hotel

By on Apr 29, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Thanks for the taking the time to write a review. We apologize for the inconvenience you endured. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again for the feedback. Sincerely,

5
Everyone

Great hotel! Clean, comfy bed and good restaurants!

By on Apr 28, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Thank you for choosing to stay with us and we’re glad to hear that you a great experience. We look forward to welcoming you back in the near future. Regards,

5
Partner Couples

Had a beautiful view and was walking distance from most places we visited.

By on Apr 23, 2019

Review comment responded on Apr 24, 2019

Dear Guest, Thanks for leaving us such a wonderful review. We are so glad that you liked our services. Our dedicated staff will be pleased to learn of your high praise and we truly appreciate the honest feedback. Please come see us again soon! Regards,

5
Everyone

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

Dear Guest, Thank you for choosing to stay with us and we’re glad to hear that you a great experience. We look forward to welcoming you back in the near future. Regards,

4
Partner Couples

Overall nice hotel. However, not sure what we paid an extra resort fee for, the gym was tiny. The pool was small and outdoors so not good for winter. Most hotels offer the same benefits without an additional fee.

By on Apr 21, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thanks for the feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We apologize for the inconvenience you endured. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again for the feedback. Sincerely,

4
Everyone

By on Apr 21, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met. We look forward to welcoming you back to our establishment during your next trip to Lake Tahoe. Regards,

3
Everyone

Mirror was dirty with green paint bathroom was nasty

By on Apr 20, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Thanks for the taking the time to write a review. We certainly welcome views and opinions from all our guests. Clearly you did not enjoy your time here and for that we do apologize. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again for the feedback. Sincerely,

4
Partner Couples

We were pretty happy with our whole experience at HR. Very relaxing and nice visit - except for one thing: Between midnight and 2 AM there was a loud noise coming from somewhere in the walls. It would come and go, but sounded like someone sawing a hole in a wall. The front desk was not surprised by my complaint and told me the problem was in the water system. This led me to wonder how long this was going on. - Other than that we really enjoyed and will surely be back.

By on Apr 18, 2019

Review comment responded on Apr 18, 2019

Dear Guest, Thanks for the feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We apologize for the inconvenience you endured. We will take your feedback and will pass it along to our team members with hopes that we will improve our product moving forward. Thanks again for the feedback. Sincerely,

Hard Rock Hotel & Casino Lake Tahoe

50 Highway 50, Stateline, NV 89449