Property is old and disappointing. Beat up. Shower disgusting. Intermittent hot/cold water. WiFi not working half the time. No housekeeping services for 6 days, unless specifically requested. Room temp set at 68 but reached 87 during the night! The one good aspect was the bed - very comfortable.
There is no amenities in the room
The Closet didn’t work and didn’t open
Due to covid, no coffee machines. When i checked in, i received a full page of rules. Crazy restrictions with air conditioning and heat- you have to open door if you want it colder
wish the oyster bar had more seats. gaerwgsrrggererg
The hard rock hotel was absolutely terrible in my opinion. First of all when we got checked in to the hotel the elevator to go up was a very shady experience the door would not close and every time we went up or down the elevator I was a little scared. When we got to the room the room number was missing and they wrote it with black chalk that blended in with the wall. When we entered the room we saw a blurry picture of a random singer and you couldn’t recognize their face and the room also had another picture that scared my child at night. Sometimes there wasn’t even any hot water. They didn’t have a fridge or a coffee machine or anything else. The shampoo was cheap. In general this hotel is one star.
We understand the covid situation and they have removed alot of amenities, no room service and even the coffee maker was removed from the rooms...what I was unsure about was why the price of the casino table games went up. 15 dollars tables during a weekday day and 25 dollars at night? They used to be known for their 5 dollar and 10 dollar nighttime table prices but I guess they got to make some money somewhere. Overall still a great location, and lots of nice restaurants inside the hotel and near by, lots to do.
Great location, great views. The elevators were broken all 3 days there, and it needs a refresh of carpeting throughout, seemed very aged, but it wasn't as much unclean as it was aged
The Hard Rock Hotel & Casino in Lake tahoe is too old,
Hot water in shower not working right , plus 600.00 a night they should have more then two pillows on the bed
Very comfortable, room was great, balcony view was amazing.
overall good, clean. Lots of parking. Nice rooms. Swimming pools closed
Hard Rock Hotel & Casino Lake Tahoe places you next to Hard Rock Hotel & Casino Lake Tahoe and within a 5-minute walk of other popular sights like Casino at Harrah's Lake Tahoe. This 3.5-star hotel has 539 rooms and welcomes guests with 3 restaurants, a casino, and free in-room WiFi.
Enjoy dining at Alpine Union, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
All 539 air-conditioned rooms provide free local calls, safes, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers.
Guests staying at Hard Rock Hotel & Casino Lake Tahoe enjoy access to a casino, a fitness center, and free WiFi in public areas. If you drive, put free valet parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include 3 meeting rooms, a seasonal outdoor pool, and free newspapers.
Property is old and disappointing. Beat up. Shower disgusting. Intermittent hot/cold water. WiFi not working half the time. No housekeeping services for 6 days, unless specifically requested. Room temp set at 68 but reached 87 during the night! The one good aspect was the bed - very comfortable.
There is no amenities in the room
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
The Closet didn’t work and didn’t open
Thanks for staying with us. We appreciate your feedback!
Due to covid, no coffee machines. When i checked in, i received a full page of rules. Crazy restrictions with air conditioning and heat- you have to open door if you want it colder
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
wish the oyster bar had more seats. gaerwgsrrggererg
Thanks for staying with us. We appreciate your feedback!
The hard rock hotel was absolutely terrible in my opinion. First of all when we got checked in to the hotel the elevator to go up was a very shady experience the door would not close and every time we went up or down the elevator I was a little scared. When we got to the room the room number was missing and they wrote it with black chalk that blended in with the wall. When we entered the room we saw a blurry picture of a random singer and you couldn’t recognize their face and the room also had another picture that scared my child at night. Sometimes there wasn’t even any hot water. They didn’t have a fridge or a coffee machine or anything else. The shampoo was cheap. In general this hotel is one star.
Thank you for your feedback. We will be addressing your concerns.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.