Room totally dirty. No heater, just the gas fire place, which did eventually warm the room, but it was an ice box at check in and for hours after. Showed up to an absolutely empty hotel, no guests on site, no one at registration at 1:00 PM. Told through the ring doorbell that check in is at 3:30, and the room was not ready. The room was clearly ready, no staff was cleaning any room, and out car was the only one in the lot. Stay here if you want a complete dump of a hotel with no service, walking distance to casinos and gondola, cheap price.
Horrible experience. The rooms are so outdated. Bathroom shower door did not close. Walls are so thin you can hear every time someone shuts the door or moves both above you and on the whole section. Will NEVER stay here again.
Close proximity to the action is the only good thing about the property. It is dilapidated, poorly maintained and run.
Noisey, small rooms, no towels. It was so loud i left at 11 pm. I wpuld rather sleep in my car. Wifi didnt work. Long check in line.
Room was decent, but a bit overpriced for the quality. Pretty dark and not enough lighting. Walls are thin and flooring squeaks. Could use a makeover.
Refrigerator did not work as good and no AC.
The AC is so small for the room and it took 5 hours to cool down the temp. Shower room wasnt fully cleaned. Cable TV isnt working. Outside vicinity is dirty. Not worth for over a hundred dollars a night.
Convenient to casino and Heavenly gondola. VERY limited parking with snow banks. Outdated facilities compared to other budget lodging in the area.
Rude customer service,no airconditioner didn’t charge bedding 72 hour cancellation
The staffs are very friendly. However, the room smells really bad. I would give 1 star for room condition.
Great location. Pool was nice. Helpful and cordial staff Quiet rooms
The room was clean and spacious. Close walk to casinos, gondola, and beach. The only complaint I have is that the shower is cramped and could use updating.
Located in Lakeside Park, Cedar Inn & Suites is within a 5-minute walk of Lake Tahoe and within 15 minutes of other popular attractions like Casino at Harrah's Lake Tahoe. The 39 rooms at this motel include microwaves, coffee makers, and flat-screen TVs.
All of Cedar Inn & Suites's 39 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and ironing boards. Guests can expect to find flat-screen TVs and stay connected with free WiFi.
Guests of Cedar Inn & Suites enjoy free WiFi in public areas, a seasonal outdoor pool, and a picnic area. You can put free parking to good use if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
Room totally dirty. No heater, just the gas fire place, which did eventually warm the room, but it was an ice box at check in and for hours after. Showed up to an absolutely empty hotel, no guests on site, no one at registration at 1:00 PM. Told through the ring doorbell that check in is at 3:30, and the room was not ready. The room was clearly ready, no staff was cleaning any room, and out car was the only one in the lot. Stay here if you want a complete dump of a hotel with no service, walking distance to casinos and gondola, cheap price.
Horrible experience. The rooms are so outdated. Bathroom shower door did not close. Walls are so thin you can hear every time someone shuts the door or moves both above you and on the whole section. Will NEVER stay here again.
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Close proximity to the action is the only good thing about the property. It is dilapidated, poorly maintained and run.
Noisey, small rooms, no towels. It was so loud i left at 11 pm. I wpuld rather sleep in my car. Wifi didnt work. Long check in line.
Room was decent, but a bit overpriced for the quality. Pretty dark and not enough lighting. Walls are thin and flooring squeaks. Could use a makeover.
Refrigerator did not work as good and no AC.
The AC is so small for the room and it took 5 hours to cool down the temp. Shower room wasnt fully cleaned. Cable TV isnt working. Outside vicinity is dirty. Not worth for over a hundred dollars a night.
Convenient to casino and Heavenly gondola. VERY limited parking with snow banks. Outdated facilities compared to other budget lodging in the area.
Dear valued guest, we are glad to make your stay with us a pleasant one. We hope you enjoyed the amazing location and all the amenities that our property has to offer. We are an establishment making continuous efforts of renewal and upgrade, with the most recent being the new breakfast area that we hope you enjoyed during your stay. We look forward to hosting you during your next Tahoe adventure. Thank you for your sincere feedback!
Dear valued guest, we are sorry your stay with us did not meet your expectations. We hope you enjoyed the great location and all the amenities that our property has to offer. We are indeed an older establishment, making continuous efforts of renewal and upgrade, with the most recent being the new breakfast area that we hope you enjoyed during your stay. We look forward to hosting you during your next Tahoe adventure. Thank you for your sincere feedback!
Rude customer service,no airconditioner didn’t charge bedding 72 hour cancellation
We apologize for your unpleasant experience and will be taking steps to address the issues. Our cancellation policy of 48 hours is set in place to ensure that we can properly plan for and accommodate our guests. Thank you for your feedback.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.