First the good part. The location is great. It’s convenient to everything. The best feature is its breakfast restaurant called white lion, which offers great lake view and great coffee and food with very reasonable price. If you are in the area, you should try this restaurant even though you are not stay in the hotel. Now the bad part. This hotel has a main building and a wing building which is really a motel. We didn’t know it and was put in one of the room. It is still good with a nice view but not what I paid it for. Also the hotel changes extra $12 fee and tax per night which is not included in orbitz price.
Staff was extremely kind. Room was great along with hotel amenities. Service at their restaurant white line was horrible. Very very slow
The facility is filthy, parking lot and grounds around pool, stair cases broken unpainted cracked. There were filthy buckets under the airconditioning units collecting stagnant water. No social distancing observed. The pool was never cleared of foliage droppings or disinfected. Receptionist on arrival Saturday...nasty annoyed commenting on my NYC roots. A horrible hotel that should not be marketed as it was, or deserving rates charged. The place should be condemned
Excellent stay. Location and accommodations were exceptional. The staff was friendly and helpful. Felt at home. I would highly recommend the Fort Henry Hotel. 5 stars
The people who work there are amazing. Close walking to everything
The "mountain" view is a parking lot view and they lead you to believe this is all a hotel rather than part hotel and part motel and DO NOT even tell you when you check in that you're in a different building. An old dirty building without even a refrigerator.
The location is perfect, but the rooms are small, overpriced, and dated. Even at the end of July, the outdoor pool was freezing, and the indoor pool wasn't heated.
Close to the action--lake, historic site, shops, restaurants, Shepard Park. Walking distance. Room was a good size and comfortable. The White Lion was a great place for breakfast. Staff very pleasant.
Great. Just very smoky room. It all else fine. Only there one night.
This hotel has an outstanding location on Lake George right next to Fort William Henry and walking distance to town, but has several issues of concern. The water noise from showers, sinks, toilets sounds like trains going through the building at all hours. The bathrooms need updating: tile grout is missing, paint is worn off, shower head caked with lime, etc. etc, etc. The wallpaper in the room had screw holes covered with stickers! SO sorry to see a hotel with such possibilities so run down, especially for what they charge for a room. I would try another hotel next time.
The best hotel in the area with the best facilities, most friendliest staff and great amenities. Me and my teenage daughter vacationed there the last week of August and it was paradise. The pool was clean, amazing and the bed in our room was the most comfortable. The breakfast at The White Lion was delicious and scrumptious. The short walk to the Minne Ha Ha boat, the restaurants and the shops was another huge plus. Did not have to take the car anywhere other than the outlets on the last day there. Our room at the Grande Hotel section was superb, comfortable, a nice big bathroom for 2 females always a plus. We will definitely be back and we will stay longer. I love Lake George and the Fort William Grand Hotel area is the place to stay if you are looking for comfort, cleanliness, luxury and your bed away from home if not better. Miss you Lake George and looking forward to our next summer vacation next summer for at least 10 days. I felt like a queen and my daughter like a princess. I have to also add the drinks at The Veranda were AMAZING!!!! Will be back 101%
Hotel ideally situated right on the lake and within walking distance to most attractions.
Fort William Henry Hotel and Conference Center places you within a 5-minute walk of popular attractions such as Fort William Henry Museum and Patriot of Lake George Museum. This 3-star resort has 193 guestrooms and offers an indoor pool, free in-room WiFi, and a 24-hour business center.
Enjoy dining at one of 2 onsite restaurants including The White Lion, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.
All 193 rooms feature coffee makers, free local calls, and safes. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are also standard.
At Fort William Henry Hotel and Conference Center, guests have access to an indoor pool, a sauna, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per person roundtrip. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
First the good part. The location is great. It’s convenient to everything. The best feature is its breakfast restaurant called white lion, which offers great lake view and great coffee and food with very reasonable price. If you are in the area, you should try this restaurant even though you are not stay in the hotel. Now the bad part. This hotel has a main building and a wing building which is really a motel. We didn’t know it and was put in one of the room. It is still good with a nice view but not what I paid it for. Also the hotel changes extra $12 fee and tax per night which is not included in orbitz price.
Thank you for your review. It sounds like there was a miscommunication on our end. We apologize for your stay not being up to par, and will work quickly to fix the issue.
Staff was extremely kind. Room was great along with hotel amenities. Service at their restaurant white line was horrible. Very very slow
Thank you for your feedback We strive to make to make your stay an enjoyable one. Will pass along your comments to the restaurant
The facility is filthy, parking lot and grounds around pool, stair cases broken unpainted cracked. There were filthy buckets under the airconditioning units collecting stagnant water. No social distancing observed. The pool was never cleared of foliage droppings or disinfected. Receptionist on arrival Saturday...nasty annoyed commenting on my NYC roots. A horrible hotel that should not be marketed as it was, or deserving rates charged. The place should be condemned
Dear Merry, Thank you for the constructive criticism, we appreciate the feedback.
Dear Guest, Thank you for reviewing your recent stay.
Dear Guest, Thank you for reviewing your stay. We appreciate the rating.
Excellent stay. Location and accommodations were exceptional. The staff was friendly and helpful. Felt at home. I would highly recommend the Fort Henry Hotel. 5 stars
Thank you for your feed back. We are glad you enjoyed your stay.
Thank you for staying with us. We are glad you enjoyed your stay
Dear Guest, Thank you for reviewing your visit to our hotel.
The people who work there are amazing. Close walking to everything
Dear Guest, Thank you so much for your wonderful comments.
Yes there is 3 distinct levels of accommodations for my guest. I am sorry Orbitz didn't share that on there web site. I am glad you had enjoyed the views of the Adirondack . The colors really popped this year.