Howard Johnson Express Inn, Iowa, LA2.0 out of 5.0
Recent guest reviews
My room was so nasty and lobby too. Smelled of cigarettes and weed. Lobby and breakfast area was disarray.Receptionist was always asleep or smoking. Breakfast was lacking selections. I would not recommend this hotel location.
I should have made a hasty retreat the moment I walked through the front door. The odor in the lobby was uninviting at best. There were numerous incense pots throughout the lobby, Either the incense didn't help mask the odor, the incense was the odor or a combination of the two.
First I'll start with....YUCK! I walked and immediately felt the nastiness of the place. It reeked! Trash everywhere, ac busted so it was hot in the lobby. The breakfast bar area looked dirty. Walked upstairs to our room and opened it to get hit with an even more disgusting smell than the lobby and boy was it strong, so strong I got a migraine from it. There was old food left in microwave, trash under the dusty bed, the coffee maker looked like it hadn't been washed in decades, toilet was stained, carpet was so dirty I didn't take my shoes off, the bed was hard as wood, there was only like 5 channels, broken ice machine, I mean come on bro! After 30 minutes I couldn't hack it any longer, I took the kiddos and headed out! Told the receptionist the room was filthy and I wanted to check out- she replied with "oh I'll have someone clean it real quick",,,,, um no it should've been cleaned prior to my arrival. The owner needs to upgrade and renovate. Spend the extra cash and go elsewhere. You've been warned!
Thanks for the opportunity to share our experiences at this property. It must be a popular place judging by the amount of dirt on the reception room floor and hallways. Our room did not match the photos submitted to advertise the hotel. The bedspreads had numerous cigarette burns in them, and the photos portrayed a much cleaner room. Our non-smoking room smelled of smoke, and other unidentifiable odors. The microwave was full of someone’s splattered dinner, and the refrigerator was topped with a healthy rust coat. The fridge did keep our bottle of water cold though. Down the hall the soda machines were both broken. The ice machine was broken. The management did have a bag of ice, purchased from the gas station next door, and they generously allotted a few cubes when asked. Fortunately we brought calamine lotion with us so we could sooth the numerous bug bites we received after spending a night in the questionably cleaned beds. At breakfast, the juice machine offered a choice of oily smelling, watered down orange drink or ‘broke’. The coffee container was empty. The cereal offered stale fruit loops. The waffle mix smelled fermented. There was a toaster, however, and fortunately a piece from a loaf of stale loaf of bread could be toasted. Another wonderful stay at a Howard Johnsons!
Clean , very nice staff & nice room with basic cable. But far as that still a good & reasonable hotel to stay in.
Stayed here for 2 nights. Easy drive to Rutherford Beach and staff was extremely accommodating. Room was very clean, nothing fancy, but quiet and comfortable. Will stay again next trip to Louisiana Gulf.
Room was not cleaned & ready at time of check in. (@1515). Was told to come back in 1.5 hours. Bathroom was still dirty, sheets/pillow cases not changed, no bath rags in room. Ice machine broken. Breakfast was waffle mix & no syrup. Staff over charged my credit card, 229, which was already withdrawn from Expedia. Then told finds would take 5 days to be refunded. Online said there was a pool & workout facility. There were neither. Staff was seen at all hours, in front smoking.
I was disappointed with the hotel. The housekeeper entered our room while we were still in the bed. She then attempted to argue with us saying she needed us to leave so she could clean the room, even though it was not the checkout time that we arranged with the front desk. The manager Becky was rude and attempted to overcharge us. The staff does not communicate with one another and the manager is very unprofessional. We also had a nonsmoking room, but, you could smell the remnant of smoke and our bedspread had cigarette holes.
The staff at the Howard Johnson's were amazing. They were always friendly and helpful. My room was clean and it has been a very pleasant experience
Very helpful even lower the rates on the room to get me within the daily allowance of my business credit card
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Business center
Howard Johnson Express Inn, Iowa, LA places you 13.5 mi (21.7 km) from Children's Museum Lake Charles and 13.6 mi (21.9 km) from Lake Charles Civic Center. This 41-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. North Beach Interstate 10 and Lake Charles Convention and Visitors Bureau are also within a 20-minute drive.
Free continental breakfast is offered each morning. Satisfy your hunger from the comfort of your room with room service.
All 41 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Howard Johnson Express Inn, Iowa, LA features free WiFi in public areas, a business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
33% of guests recommend this hotelTotal of 68 reviews