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Americas Best Value Inn & Suites - Lake Charles/I-210 Exit 5

2.0 out of 5.0

Recent guest reviews

Staff is nice but it's a horrible feeling to wake up and see bed bugs on your pillow. Came in at 3am by 7 am we were packing our stuff to find another room!

The room was so small I have closets at home bigger the toilet did not work and they knew about it and still allowed people to stay in it, the pool had trash some ones under wear and other thing in and around the pool this place should be condemned, the breakfast lol really burnt coffee and a bagel really and the cleanup crew I do mean crew sagging pants texting run into you with there cart and just a aweful place and stay.

Hotel was very close to work, easy to get on and off of hi-way. Staff was very friendly. Room was clean.

This was a business trip. The reservation was for non smoking room, but the room given was with smoke smell. It was with an effort to conceal it but it was still with smoke smell. There are a lot of people and car traffic during the day. Which was not feasible for a night job which requires a day time sleep.

It don't take a lot for me to feel comfortable but this experience was not great. I book through obit for a non smoking room. When I got here at amercan best value inn, they took a bit to found my reservation through orbiz. I didn't mind since I book at minimum 30 min before. Then they informed me that only smoking room available. I'm was like okay. Went in the room, it was smaller than other inn such as holiday or comfort or la Quinta but I don't care, I just wanted a bed. The room smelled, the carpet felt damp, the bedding smelled and has yellowish stain. I did not feel comfortable at all. The whole room smelld..... I probably would avoid this again in the future. Extra 10-20 dollar can get me better comfort, security, and free breakfast. The review don't let me put brand name or profanity so I just delete some letter

We stayed over for family care emergency visit. Had a 16 hr flt from HI. They let us check in early which was great. I was not expecting a 3 star place so my rating is relative to small highway inns. We just stayed there for the night & ran around all day. There were a few maintenance things. Carpet should be cleaned, the AC condensate from the room above was leaking into the ceiling causing some mold, toilet needs new flapper valve so it flowed all the time. I work for a 1600 room hotel and we spend millions on maintenance there is always something to do. I got what I paid for.

Great hotel, clean nice good TV's bed were soft! Would come back!

Loved this hotel! It's right next to downtown and close to shopping, dinning and business

When I was checking in there was a man there getting a room for himself and what was clearly an "escort". It was uncomfortable to say the least. Other than that, the room was OK. very basic but better than a couple of other choices in the area that cost more. I just needed a place to sleep fr a few hours and it was fine for that.

Hotel rooms need to be remodeled, more light around the parking lot

Very far below even mediocre expectations of a wary traveler.

The rooms were not clean, carpet not vacuumed, soap left at top of shower from previous guest. Bathroom floor needed to be mopped. Walls need to be painted again.

Had a good time with no worries ....would deff stay another time

Just ok for a night to sleep, depending on traffic outside. Next to highway and interstate. Room with queen bed is very small. I could hear construction going on in room above me, but they stopped working by 7pm.

I had a relaxing stay at this hotel. No problems with the staff or the room. I would definitely stay here again for the bargin price.

Could use a better breakfast and the room was small

Let me say that this is the first time I have every had a problem at a hotel. When we arrived, the woman at the front desk had her children lying around the hotel lobby. The room we received was supposed to be non-smoking and it smelled horrible, obviously like smoke. She switched us to the next door room. Only to have urinary stains and a spot of blood on the comforter. THey ran out of linens and could not give us new linens On top of this there were stains on the walls, in the tub and mold on the ceiling in the bathroom. We were given no soap or shampoo and one of the lights were out in the room. DO NOT WAIST YOU RMONEY HERE, it was the hotel from u know where!!!!!!!!!!!!!!!!!!!.

My stay at the hotel was a great one the location was great and the staff was friendly and helpful with directions to the place I want to go,

Mold on ceiling and took 30 Mon to ck in couldn't find reservation

3231 Lake St Lake Charles LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Prien Lake Mall, Americas Best Value Inn & Suites - Lake Charles/I-210 Exit 5 is within 2 miles (3 km) of Imperial Calcasieu Museum. This 52-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Lake Charles and also close to McNeese State University and Lake Charles Civic Center.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 52 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and ironing boards.


Property features

At Americas Best Value Inn & Suites - Lake Charles/I-210 Exit 5, guests have access to an outdoor pool, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 1 Queen Bed, Non Smoking (Handicap)

Queen 1 | Sleeps 3

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Americas Best Value Inn & Suites - Lake Charles/I-210 Exit 5

Everyone (3) Business (9) Couples (10) Family (5) Other (4) Friends (6)
1

not clean old furniture, stain dirty carpet.

Everyone

By , from Baytown tx on Nov 15, 2016

1

bedbugs

Everyone

Staff is nice but it's a horrible feeling to wake up and see bed bugs on your pillow. Came in at 3am by 7 am we were packing our stuff to find another room!

By on Aug 22, 2016

1

the worst hotel i have ever been to

Everyone

The room was so small I have closets at home bigger the toilet did not work and they knew about it and still allowed people to stay in it, the pool had trash some ones under wear and other thing in and around the pool this place should be condemned, the breakfast lol really burnt coffee and a bagel really and the cleanup crew I do mean crew sagging pants texting run into you with there cart and just a aweful place and stay.

By on Jul 19, 2016

5

work

BusinessTravelers

Hotel was very close to work, easy to get on and off of hi-way. Staff was very friendly. Room was clean.

By on Jun 13, 2015

3

would not return

BusinessTravelers

This was a business trip. The reservation was for non smoking room, but the room given was with smoke smell. It was with an effort to conceal it but it was still with smoke smell. There are a lot of people and car traffic during the day. Which was not feasible for a night job which requires a day time sleep.

By on Dec 30, 2014

1

not at all pleasant

BusinessTravelers

It don't take a lot for me to feel comfortable but this experience was not great. I book through obit for a non smoking room. When I got here at amercan best value inn, they took a bit to found my reservation through orbiz. I didn't mind since I book at minimum 30 min before. Then they informed me that only smoking room available. I'm was like okay. Went in the room, it was smaller than other inn such as holiday or comfort or la Quinta but I don't care, I just wanted a bed. The room smelled, the carpet felt damp, the bedding smelled and has yellowish stain. I did not feel comfortable at all. The whole room smelld..... I probably would avoid this again in the future. Extra 10-20 dollar can get me better comfort, security, and free breakfast. The review don't let me put brand name or profanity so I just delete some letter

By on Sep 11, 2014

2

good place to crash for the nite

Families

We stayed over for family care emergency visit. Had a 16 hr flt from HI. They let us check in early which was great. I was not expecting a 3 star place so my rating is relative to small highway inns. We just stayed there for the night & ran around all day. There were a few maintenance things. Carpet should be cleaned, the AC condensate from the room above was leaking into the ceiling causing some mold, toilet needs new flapper valve so it flowed all the time. I work for a 1600 room hotel and we spend millions on maintenance there is always something to do. I got what I paid for.

By on Aug 17, 2014

5

good place

BusinessTravelers

Great hotel, clean nice good TV's bed were soft! Would come back!

By on Jul 22, 2014

4

great place!

BusinessTravelers

Loved this hotel! It's right next to downtown and close to shopping, dinning and business

By on Jul 12, 2014

2

below average but great for the price

Singles

When I was checking in there was a man there getting a room for himself and what was clearly an "escort". It was uncomfortable to say the least. Other than that, the room was OK. very basic but better than a couple of other choices in the area that cost more. I just needed a place to sleep fr a few hours and it was fine for that.

By on Jul 1, 2014