This by far was the worst hotel I have ever stayed in. It stunk and the bed was horrible and the people that were stayin there were questionable at best. Homeless walking the parking lot at all hours of the day and smelled like they smoked pot inside 24/7
Carpeting was getting a bit nasty, a bag of trash was waiting for me under the sink. It was tolerable, but I wouldn't stay there again.
I stayed there 3 nights with a stopped up shower they I asked to be serviced but it never was. And there stairwells need to be kept clean.
We noticed people around the hotel who seemed to be dealing drugs. It looked unsafe.The receptionist was very rude so we left.
The property is on a quiet spot. Not too far from the main action in the city.
Advertising breakfast then seeing gas station individual wrapped muffins and coffee was it. The bed was extremely uncomfortable
The noise over top my head was very loud. I had to bring my used towels to the front desk to exchange for clean ones. The room gets cleaned once a week, so I didn’t get my room cleaned during my stay. The tub got clogged twice. I took out my own garbage. I had to ask for dishes to eat off of. However the staff was very nice and informative about the best places to go in Lafayette.
Great staff; friendly helpful and welcoming. They were able to share information about the town and recommend great restaurants
Checked out one day early. Room smelled of smoke, TV did not work, and no hair conditioner supplied. Will not stay here again.
Hotel is a tad bit dated BUT the staff was excellent
I was very impressed with the hotel, staff and surroundings. I was staying for work, looking for a low price, CLEAN alternative and Extended Stay America Lafayette was a pleasant surprise.
I experience there nice kitchen and I had a chance to cook something
Hallways were hot and smelled weird. Room was ok.
It was ok it could have been a little more updated.
Extended Stay America Lafayette - Airport places you within a few miles (5 km) of University of Louisiana at Lafayette and Lafayette General Medical Center School of Health Sciences. This 104-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Extended Stay America Lafayette - Airport features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
This by far was the worst hotel I have ever stayed in. It stunk and the bed was horrible and the people that were stayin there were questionable at best. Homeless walking the parking lot at all hours of the day and smelled like they smoked pot inside 24/7
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Carpeting was getting a bit nasty, a bag of trash was waiting for me under the sink. It was tolerable, but I wouldn't stay there again.
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel Management
I stayed there 3 nights with a stopped up shower they I asked to be serviced but it never was. And there stairwells need to be kept clean.
Thank you for taking the time to post a review. We sincerely apologize for the issue you with the shower, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our team to make sure they are being followed each and every time a room is cleaned. We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and hospitality that you expect and deserve from our brand. Sincerely, Hotel Management
We noticed people around the hotel who seemed to be dealing drugs. It looked unsafe.The receptionist was very rude so we left.
The property is on a quiet spot. Not too far from the main action in the city.
Thank you for selecting Extended Stay America for your vacation. It is a delight to know you liked our calm atmosphere and that you found our location completely perfect for your plans. Your review is appreciated, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Advertising breakfast then seeing gas station individual wrapped muffins and coffee was it. The bed was extremely uncomfortable
Thank you for taking the time to write a review about your stay. We apologize that you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Please accept our apologies as well as every assurance, we will be working to address the concerns outlined in your review. Your comments have been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. Please give us another opportunity as we are confident you will have a much more positive experience next time. Sincerely, Hotel Management