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TownePlace Suites by Marriott Gilford

2.5 out of 5.0

Recent guest reviews

Stayed for one night as part of a driving tour round New England and getting from Portland to North Conway. Rooms are fairly new and functional and equivalent to a Premier Inn / Travelodge in the UK, they have all the right things you need, the breakfast is a self serve cafeteria style with decent choice and reasonable food without being anything special or nice. Staff were friendly and helpful. Overall good - does a job as a stopover, but wouldn't stay much longer than that.

We took the family for skiing and this property fit the bill entirely. Great proximity, very clean rooms, and a pool for the kids. General property was in very good condition and well maintained. We wouldn't hesitate to use it again.

What a great to stay! Staff was welcoming, friendly and accommodating. Beautifully decorated and is nice and fresh. Very quiet and cozy. Great size room, nice little kitchen. I hope to stay here again in the future!

I was fortunate enough to be stuck in this hotel while traveling on business when a late-season blizzard swept through, and couldn't have picked a better place. I holed up in my room with a big well-lit workspace, fast internet, and a kitchenette to watch the snow pile up.The next morning the parking lot was being cleaned off early, and they even had a nice big snowbrush ready to clean off my car. The property looked brand new, everything was super clean and comfortable, and the front desk was friendly. The breakfast buffet was good with eggs and waffles, and the coffee pot was full 24 hours a day. Great place to stay!

i was realy having a tuff time dealing with the passing of my dad i talked to trisha the frount desk lady and she was very comforting and made me feel alot better she new all the local restraunts and realy helped me out the hotel was just renovated and it looks great and nice and clean

This hotel has the nicest staff every time I go there. Professional and very helpful. Their rooms were very nice and have just been updated, so they're especially nice now. Love this location for its access to nearby skiing and for boating and swimming in the summer. I always recommend this place to my friends.

Fairly new very clean property with an friendly professional staff. Complimentary breakfast 6:30-9:30am is great. Free coffee all day long. Very satisfied over all and would welcome staying at this property again.

I am supposed to be staying here for work for 6 WEEKS but will be immediately changing hotels after my first week here. I understand this is a family friendly place but it also welcomes business travelers and I feel that the Town Place Suites in Laconia does not accommodate their business guests . There are constantly kids running around the halls, slamming doors, running around in the lobby area, as well as in the small enough as is workout room. I tried to work downstairs in the lobby to escape my room but unfortunately could not do so because there were thirty 8-14 year olds having a pizza party. When I tried to talk to the lady at the front desk she was not very understanding. I wake up very early for work and would like a place to come back during my stay where I can work in peace. I usually love Marriott but will not be coming back to this place. I do not recommend it unless you are traveling with your kids and don't mind their poor manners towards other guests staying at the hotel. Overall not a great place to stay if you are on a business trip.

This was our 3rd year spending New Years at this hotel. We absolutely love the family friendly atmosphere. The rooms and all common areas are very clean and comfortable. The breakfast is excellent and well-stocked all morning long. We love the ability to grab coffee or hot chocolate at all times of the day. The greatest asset for this hotel is the people that work there! They take customer service to the next level. While we were there the room above one of ours left water running and flooded, causing water to leak into one of our rooms. The manager and housekeeping quickly and effectively managed the situation and made it clear that the safety and comfort of our family was their top priority. The hotel was booked solid so there were no rooms to move to, but we felt fine staying in the room once the leak stopped. They didn't charge us for that room and even gave us a voucher for a free night's stay to come back! During that same vacation, my 15-year-old son became very sick. The staff were kind and compassionate and checked in on us offering anything we needed to make him feel better. They encouraged us to stay as long as we needed past checkout time to make sure he was ok to travel the 3 hours home. He really wanted to go home, so the manager gave us one of their recycling bins (he'd been vomiting for 24 hours!) and offered us ginger ale and water and crackers to have in the car for him. I travel for work and have stayed in every level Marriott there is and I can honestly say that although all the Marriotts have great customer service this one is by far the best I have experienced. I'd like to give special recognition to the members of the staff who were so wonderful during our stay. Thank you, Bree, Kelly, Cindy, and Samantha! You are all excellent!

I travel a lot and often stay with Marriott because they've always met my expectations when it comes to staying at a hotel. However the TownPlace Suites in Gilford exceeded my expectations. It was the best experience I've ever had with any hotel. They had such a friendly staff that always seemed to go above and beyond. I am never one to complain but we weren't happy with our original room because we were next to a room with a rowdy family so I visited the front desk to see if there was any possibility of switching rooms and the front desk manager, Samantha, graciously apologized (not her fault at all!) and then moved me to a different room immediately! She was so professional, friendly, understanding, and helpful. Both of the rooms were very clean and comfortable and the check in/check out process was simple and easy. I will continue to go back to this hotel and recommend it to all my family and friends!! Well done Marriott! You have a wonderful property in Gilford and an even more amazing staff! Kelsey

14 Sawmill Road Gilford NH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Bolduc Park, TownePlace Suites by Marriott Gilford is within 2 miles (3 km) of Belknap Mill Society Museum. This 75-room aparthotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Also nearby are Opechee Park Cove Beach and Opechee Point Beach and Ahern State Park.


Dining

Free continental breakfast is served each morning from 7 AM to 9 AM.


Rooms

All 75 air-conditioned apartments feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 36-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and free weekday newspapers are also standard.


Property features

Guests staying at TownePlace Suites by Marriott Gilford enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Studio

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 191 reviews