Located in Labrador, Crystal Bay on the Broadwater is 3 mi (4.9 km) from Surfers Paradise Beach and within a 10-minute drive of other popular attractions like Chevron Renaissance. This 3.5-star aparthotel welcomes guests with 52 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Gold Coast Aquatic Centre - 17 min walk - 0.9 miles
Australia Fair Shopping Centre - 3 min drive - 1.2 miles
Marina Mirage Shopping Centre - 8 min drive - 3.8 miles
Getting around
Cypress Avenue Station - 10 min drive
Helensvale Station - 15 min drive
Coolangatta Airport (OOL) - 43 min drive
Restaurants
‪Daiki - ‬9 min walk
‪DAARK Espresso - ‬15 min walk
‪Beach Cafe - ‬12 min walk
‪McDonald's - ‬6 min walk
‪Fratello Italian - ‬15 min walk
About this property
Crystal Bay on the Broadwater
Guests of Crystal Bay on the Broadwater have access to an outdoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Helpful staff can provide tour or ticket assistance and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and free newspapers.
Each apartment is soundproofed and features a kitchen and a balcony. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels. Other standard amenities include a washer/dryer, a coffee maker, and a phone. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Lever door handles
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Smoking not allowed
Services and conveniences
Blackout drapes
Free newspapers in lobby
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Phone
Tour and ticket assistance
Vending machine
Weekly housekeeping
Location highlights
Near the boardwalk/promenade
Things to do
Gym
Golfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
14 floors
52 units
Garden
Individually decorated
Individually furnished
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for AUD 30.0 per night
Cribs/infant beds are available for AUD 30.0 per day
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: AUD 200.00 per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 30.0 per day
Rollaway bed fee: AUD 30.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2:00 PM
Check-out: 10 AM
Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.Â
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher and a smoke detector.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Property is also known as
Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador
Frequently asked questions
Are free cancellation options available at Crystal Bay on the Broadwater?
Crystal Bay on the Broadwater offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Crystal Bay on the Broadwater?
As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on Oct 27, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do around Crystal Bay on the Broadwater?
This aparthotel is situated in Labrador within a short 16-minute walk of Broadwater Parklands and also 18 minutes on foot from Gold Coast Aquatic Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.
Is there parking available at Crystal Bay on the Broadwater?
Yes, secured self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.
Does Crystal Bay on the Broadwater include a casino on the premises?
No, Crystal Bay on the Broadwater doesn't have a casino.
Is there an indoor pool at Crystal Bay on the Broadwater?
No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.
What do couples enjoy most about Crystal Bay on the Broadwater?
Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a hot tub.
Are there hot tubs at Crystal Bay on the Broadwater?
No, but this aparthotel does have a steam room.
Does Crystal Bay on the Broadwater feature a restaurant that includes a breakfast menu?
No, Crystal Bay on the Broadwater doesn't have a restaurant that serves breakfast.
Does Crystal Bay on the Broadwater allow pets to stay free of charge?
No, pets aren't allowed at Crystal Bay on the Broadwater though service animals are welcome.
Are there connecting rooms at Crystal Bay on the Broadwater?
No, this aparthotel doesn't feature connecting guestrooms.
What is the closest airport to Crystal Bay on the Broadwater?
The closest major airport to Crystal Bay on the Broadwater is Coolangatta Airport (OOL), which is 28.9 mi away (43 minutes by car).
Are there rooms with balconies at Crystal Bay on the Broadwater?
Yes, every apartment at Crystal Bay on the Broadwater comes with a balcony and some offer ocean and garden views.
Crystal Bay on the Broadwater Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Arlen
Stayed 24 nights in Feb 2026
Verified review
10/10 Excellent
Kent
Mar 1, 2026
Liked: Cleanliness, amenities, communication
Great location, and excellent room. Very comfortable.
Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Andrew
Stayed 21 nights in Mar 2026
Verified review
10/10 Excellent
Harley
Sep 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly