See all properties
Aparthotel

Crystal Bay on the Broadwater

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Crystal Bay on the Broadwater

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV
Individually decorated, individually furnished, blackout drapes
Family Apartment, 2 Bedrooms | Balcony
Deluxe Apartment, 3 Bedrooms | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

Explore the area

View in a map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Chirn Park
    ‪12 min walk‬
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

  • Water view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

  • Water view
  • 1173 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

  • Water view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 2939 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

  • Water view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

You may also like

Ad
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Elite Gold Coast

Carrara
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 569 reviews
$168 nightly
The price is $185
Apr 8 - Apr 9
Total with taxes and fees
Elite Gold Coast

About the neighborhood

Gold Coast

Located in Labrador, Crystal Bay on the Broadwater is 3 mi (4.9 km) from Surfers Paradise Beach and within a 10-minute drive of other popular attractions like Chevron Renaissance. This 3.5-star aparthotel welcomes guests with 52 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Chirn Park - 12 min walk - 0.7 miles
  • Broadwater Parklands - 15 min walk - 0.9 miles
  • Gold Coast Aquatic Centre - 17 min walk - 0.9 miles
  • Australia Fair Shopping Centre - 3 min drive - 1.5 miles
  • Marina Mirage Shopping Centre - 9 min drive - 3.6 miles

Getting around

  • Cypress Avenue Station - 10 min drive
  • Helensvale Station - 15 min drive
  • Coolangatta Airport (OOL) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Broadwater Cafe - ‬14 min walk
  • ‪Vinnie's Italian Restaurant - ‬7 min walk
  • ‪Daiki - ‬9 min walk
  • ‪Masala Flames - ‬9 min walk

About this property

Crystal Bay on the Broadwater

Guests of Crystal Bay on the Broadwater have access to an outdoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Helpful staff can provide tour or ticket assistance and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and free newspapers.
Each apartment is soundproofed and features a kitchen and a balcony. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels. Other standard amenities include a washer/dryer, a coffee maker, and a phone. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Similar properties

Outdoor pool
Ashmore Palms Holiday Village
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 543 reviews
Ashmore Palms Holiday Village

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Are free cancellation options available at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on Apr 2, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Crystal Bay on the Broadwater?

This aparthotel is situated in Labrador within a short 16-minute walk of Broadwater Parklands and also 18 minutes on foot from Gold Coast Aquatic Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Crystal Bay on the Broadwater include a casino on the premises?

No, Crystal Bay on the Broadwater doesn't have a casino.

Is there an indoor pool at Crystal Bay on the Broadwater?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Crystal Bay on the Broadwater?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a steam room.

Does Crystal Bay on the Broadwater have a hot tub?

Yes, this aparthotel has a spa tub.

Does Crystal Bay on the Broadwater feature a restaurant that includes a breakfast menu?

No, Crystal Bay on the Broadwater doesn't have a restaurant that serves breakfast.

Does Crystal Bay on the Broadwater allow pets to stay free of charge?

No, pets aren't allowed at Crystal Bay on the Broadwater though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Crystal Bay on the Broadwater?

The closest major airport to Crystal Bay on the Broadwater is Coolangatta Airport (OOL), which is 28.9 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Crystal Bay on the Broadwater?

Yes, every apartment at Crystal Bay on the Broadwater comes with a balcony with some featuring ocean or garden views.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 913 reviews
Rating 8 - Good. 326 out of 913 reviews
Rating 6 - Okay. 74 out of 913 reviews
Rating 4 - Poor. 19 out of 913 reviews
Rating 2 - Terrible. 9 out of 913 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jack

Traveled with family
room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Stayed 3 nights in Dec 2025

8/10 Good

NABEEL

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view. Great aircon and friendly staff. 👍👍
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment and a room with a view. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

REBEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place and location.
Stayed 3 nights in Dec 2025

10/10 Excellent

LEAH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Stayed 1 night in Dec 2025

8/10 Good

Wade

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Nice clean facilities. Great pool and spa area
Stayed 3 nights in Nov 2025

8/10 Good

Yvonne

Liked: Amenities
Good set up, 2 bedrooms, very comfy beds. The floors were not the cleanest and rather noisy with balcony over the pool area. Balcony furniture has seen better days
Stayed 6 nights in Oct 2025

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, will be staying again
Stayed 7 nights in Nov 2025

10/10 Excellent

Ben

Stayed 1 night in Nov 2025

6/10 Okay

Sofie

Liked: Amenities
Very nice but was unable to shower due to a very yucky smell
Stayed 1 night in Nov 2025

6/10 Okay

karina

Staff was really friendly and overall it was very clean, bedsheets etc. The room I had had a really old and dirty looking/ stained carpet and mat. If I didn't have a toddler I wouldn't have cared, but felt a bit yucky. Also there was no ceiling fan in the bedroom
Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 1 night in Nov 2025

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Air conditioning very effective. Free safe underground car parking a bonus.
Stayed 1 night in Oct 2025

8/10 Good

Glenys

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Always enjoy but did not think this unit was as good a location or layout to the one we had last year.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the first time I have stayed at this property and it was absolutley wonderful. The apartment was beautifully kept, the view was stil beautiful even though blocked by road side trees. Staff were amazing when I advised of the 3 very minor issues upon leaving. The pool, saunas, bbq area and eating area were well kept and clean as well. Very short walk around the corner to a bus that can take you into the city or out to Sea world. Great location. I will definatley be booking again.
Stayed 6 nights in Sep 2025

6/10 Okay

Michelle

Traveled with family
Liked: Amenities
The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
every thing was very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Harley

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Leann

Liked: Cleanliness, room comfort

One night getaway

Great sized unit very comfortable unit full sized fridge great sized lounge room way checkin , a carpark great view from all windows and balcony ,air con
Lounge room
View from balcony of pool area
View from balcony of the water
Desk reading area
Stayed 1 night in Sep 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, room comfort
Friendly staff, great facilities. Rooms could do with painting and an extra couch or new dinning seats. Lovely little touch of complimentary icepoles. Carpark was good as was pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcus

Liked: Cleanliness, property conditions & facilities
Excellent layout
Stayed 4 nights in Sep 2025

Hotels

Flights

Cars